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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 381-390 of 2,263 reviews
Apr 20, 2022
Marco DLF
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Barely made it a year

[This review was collected as part of a promotion.] Our fridge barely made it one year and the compressor gave our. Pretty disappointed since we spent a lot of money on it. Thankfully the Tech was very knowledgeable and not in a rush. He took his time to make sure all issues were resolved.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We are sad to hear you needed repair on your Fridge and thank you for providing this feedback.^Sandy

Sep 25, 2019
Captainlou
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow!! Tons of space

[This review was collected as part of a promotion.] I’ve had this fridge for about a month now. Surprisingly my family of 4 have not run out of ice which was my biggest concern with the size of the ice maker! Fridge looks great and is very quiet! I don’t know why I waited so long to purchase! I’m a big fan!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 6, 2021
J Nika
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Compressor needed to be replaced after 3 months

[This review was collected as part of a promotion.] I bought the refrigerator on March 6, 2021 and received it on March 30, 2021. Three months later, the ice maker stopped working and then the freezer would only go down to just a few degrees below freezing. Parts have been ordered but it's not scheduled to be repaired until July 15, about 3 weeks later. Today is July 5.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 25, 2018
tomatoem
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quiet,sparkling dishes, too many tines in racks

[This review was collected as part of a promotion.] I bought this dishwasher a couple of months ago. It's so quiet compared to my old machine and leaves the glasses sparkling. For my use, the racks could be more flexible. They are great if you use tons of saucers, flat bowls, and plates, not so great when you have large size pans, blows, pots. There are two rows (one upper and one lower) that fold down, but an extra row on each level would be helpful and add flexibility. Otherwise, I love it and am happy with the purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 7, 2021
Gary995xx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent design and features

I love my new LG refrigerator it has an excellent design and features. The Ice maker complete in the door help to free up some extra space and the door shelves are easy to see and spacious. No wasted space. I think the double freezer drawer will help keep things colder you only have open half of the freezer. I have not tried the WIFI yet. The display shows the temperature setting but I also wish I could see what the current temperature is that was very important on my last refrig as it was failing and alert me to a problem.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 23, 2020
JackLG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Simple to use

[This review was collected as part of a promotion.] It replaces an 8+ year old LG fridge. Design is simple and nice shelf configuration. Ice maker is improved but would like electronics to indicate actual temps - not just the settings. Would help to avoid food loss as happened with old unit

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 9, 2022
Owasso Mary
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

My fridge was referred to me by people who have the same model, so I spent the large amount to get it. It didn’t last 2 yrs! The bottom freezer drawer keeps frosting & icing up and it’s difficult to pull open & close the drawer. I will say that LG is trying to repair it! Still! A fridge that cost that much shouldn’t breakdown that quick!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

May 1, 2018
CBFrausto
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this refrigerator's ice maker. So thin!

[This review was collected as part of a promotion.] We bought our new refrigerator April 5th, 2018 and love everything about it! Especially the thin, sleek ice maker. Small but makes just enough for what we need. Love the space, double doors, 2 door compartment freezer storage and the LED lighting! Thanks!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 18, 2024
Eight refrigerators
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Likely the worst refrigerator design we have ever

Making ice is NOT a forte of this refrig. There is no way to easily access ice without dispensing it with great noise and variable stopping. The doors and drawers, especially, vary in how they close or stay open. one doesn't close by itself, another closes forcefully. Is it at all possible to regulate each???? The design of the interior drawers makes it difficult to tell which, top or bottom is what you grasp to open the drawer. Terrible design.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi there, looks like you're having a bit of a "chilling" time with your LG appliance. Let's work together to "break the ice" and get your appliance running smoothly again! The doors and shelves may be a matter that can be alleviated by adjusting or leveling your unit. See the troubleshooting link for some helpful tips http://spr.ly/6422Xa5bn. Don't keep us waiting on ice, we're ready to take some action. ~Tanisha

Nov 30, 2022
Jikoo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never go for this

I bought this refrigerator in June 2018. Four times failed, starting from 2019 (first failure) until 2022 (three times). In 2019, wrest was forming around the freezer area. In 2022 three times compressor failed. I think the ice maker and water dispenser is the problem area, so it should be a design problem.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki