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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 381-390 of 2,253 reviews
May 27, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Miserable experience with my fridge!

[This review was collected as part of a promotion.] I bought my LG fridge one year ago. After 6 months of usage, all kinds of issues started showing up. The icemaker stopped working and has been changed twice. The freezer stopped working and all food items melted and LG said they will change the compressor. I had to buy a backup chest freezer to keep the food while waiting for repair. The display panel locked showing CLE code....

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jul 22, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Feature of LG refrigerator

[This review was collected as part of a promotion.] We bought the refrigerator over 6 weeks ago. It fits everything we were looking for, space, a quick ice maker , and the design. We shop around at different places to find a refrigerator that fits our needs and LG was the one. We looking for a stove and dishwasher in the future and I will be checking out LG. Thanks , a great product

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 16, 2018
Garydebby
4 out of 5 stars review

Verified Purchase

Looks great, but has some issues....

[This review was collected as part of a promotion.] We were expecting a little more room, but it works good for us. We have two issues with this unit. First is that if you open the one of French doors and close it, it does not close all the way and you have to push it closed the second time. If you dont do this, it will start beeping at you. For some reason, it does not close very easily. Maybe it could be adjusted? The second issues are that the ice maker is small and does not keep up when you have company over. We have a backup freg and plan to get the ice maker working for back up. We love the look of it and everything else.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 2, 2023
SamNY
4 out of 5 stars review

Verified Purchase

Great refrigerator with compressor issues

There are many useful features in my refrigerator. With exception of compressor that broke within two years I have no complaints. But, the LG customer support helped me with the issue, they sent technician free of charge and he replaced the broken part. Taking away one star for compressor issue only.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 22, 2021
LLUJAN1980
5 out of 5 stars review

Verified Purchase

Outstanding product

[This review was collected as part of a promotion.] We recently received our new fridge that was delivered and setup. We are extremely happy with this product. There are not enough words that I can say how happy we are. In having this not only beautiful product but it's durability and excellent performance. I would greatly recommend in purchasing this product. It's new features are much better than our other one. Trust me you'll be extremely happy and satisfied in it's performance.

Review from lg.com
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Aug 9, 2018
Papa Marc
4 out of 5 stars review

Verified Purchase

Looks good, cools good.

[This review was collected as part of a promotion.] We've had the unit for about a month now and it's functioning well. Of course, the true test of any appliance is how well is it performing years from now. We really like the space to store all our food items, the flexibility of the drawers and shelves and the mid drawer for popular frozen items. Much better than one large drawer on the bottom that you have to plough through to get something. The stainless steel seems easy to clean and not terrible about showing fingerprints. Bright interior, nice lighting. We're very satisfied at this point. The only hitch so far is that the small "flap" that supposed to close between the two doors is finicky and doesn't always close. If this wasn't the case, would rater it a 5 instead of a 4. We probably will have to have this looked at. Ice maker and cold water device is working fine.

Review from lg.com
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Feb 25, 2018
Cooking Family
4 out of 5 stars review

Verified Purchase

So much more room!

[This review was collected as part of a promotion.] We purchased this refrigerator to replace a 15-yr-old side-by-side. There is so much more room in this fridge! Most of the space seems well-designed, though I do wish the freezer drawers and the store-and-serve drawer in the fridge had adjustable or removable dividers to help keep contents organized.

Review from lg.com
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Jun 28, 2019
Tipch099
5 out of 5 stars review

Verified Purchase

Great overall design and sharp looks

This is a well designed refrigerator with excellent features and layout. The duo freezer doors are a huge advantage over singles as it eliminates the need to dig down through multiple layers of items to find what you're looking for. It allows for much better organization. The in-door ice maker is also nice. It frees up space and consequently the refrigerated section is roomier than our previous 27cu ft unit.

Review from lg.com
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Dec 3, 2023
No display name
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I purchased the refrigerator 5 years ago and the compressor has gone out already. Check your model number as several models LG has a CLASS ACTION LAWSIUT AGAINST THEM for this issue. Their customer service is awful. I will never purchase an LG appliance again, and highly discourage anyone else too.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi. Thank you for reaching out to us here on this review. Your words speak volumes. We are very interested in what you have to say. We would like an opportunity to speak to you if you are having issues with your LG products. Reach us through private message us on Facebook or X using @LGUSSupport or you can Live Chat us here: http://spr.ly/6422RbWJI. We would love an opportunity to chat with you regarding any issues you have with LG products at the moment and to let you know that we are always here to chat.

Feb 21, 2018
Lyrical
4 out of 5 stars review

Verified Purchase

Lots of room!!

[This review was collected as part of a promotion.] I love this refrigerator!! There is so much room in there and the lighting is great! It looks good too! The only complaint I have is that sometimes the right side door (not the one with the ice maker in it). Makes a rattling noise. I’ve looked to make sure what I had in the doors wasn’t rubbing against each other and it’s not. When I press the door it stops until I take my hand away. It doesn’t do it constantly either so for now I can live with it. We have a deep freeze so freezer space is not a problem for us.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621