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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 371-380 of 2,263 reviews
Sep 22, 2021
LLUJAN1980
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding product

[This review was collected as part of a promotion.] We recently received our new fridge that was delivered and setup. We are extremely happy with this product. There are not enough words that I can say how happy we are. In having this not only beautiful product but it's durability and excellent performance. I would greatly recommend in purchasing this product. It's new features are much better than our other one. Trust me you'll be extremely happy and satisfied in it's performance.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 26, 2021
jendalini
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Amazing space!

[This review was collected as part of a promotion.] We upgraded to get more space - and this fit the bill! It takes up less space than our older fridge, but the layout inside is much larger and meets our families needs. I love the large drawer inside the fridge so you can see things better.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 21, 2018
Dor432
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] Have had the fridge for a month now and works great. You can barely hear it running that's how quiet it is. Space inside is roomy for a family of 5. Ice cubes are smaller than the previous fridge but that's not a deal breaker.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 18, 2022
PRae
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the double freezer drawers!

This is my second French-door refrigerator. My first one had a single, deep freezer drawer, something I wanted to avoid, if possible, when making this purchase after a long-distance move. The double freezer drawers are a great feature, and the separators within the drawers make storage by category simple. The ice maker is small, but the option to make ice quickly for 24 hours allows us to keep up with demand as needed. The split shelves help me minimize space for tall storage. One shelf section can slide back to make temporary space for extra taller items. I would prefer a butter storage flap in the door and a deli tray that has a top with a flap that can lift up while only one door is open; however, these are minor details that do detract. This is the best refrigerator I have ever owned, and it is quiet!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 5, 2021
2Peeps
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the way it looks!

[This review was collected as part of a promotion.] We purchased this refrigerator a little over a month ago. It has plenty of room and we love the way it looks in the kitchen, its also finger print proof which means it clean all the time. Simply Great!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 8, 2018
Jarel25
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Fridge!

[This review was collected as part of a promotion.] I really like this fridge. It seems to have a lot more space than my old side by side. The only down side would be that I like the milk cooler area in my old one, I could have up graded on this one but didn’t realize I would miss it. In all this has been great!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 29, 2023
Mark5974
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product.

Product was delivered 10/27/2023, so we have only had it for two days. Easy to keep clean, we love the design. The only issue I have noticed is the lack of flexibility of setting up the shelves. It can be challenging to set them up in a way which meets our needs.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 9, 2018
Happyowners
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] We have had our fridge for over a month. We love it. The interior is very spacious and I can see everything. The crisper drawers are much larger than they look. Access to ice maker is one of the best features because just a flip of a latch is all that is required to enter the ice compartment. The freezer space is wonderful. If there is a suggestion to be made, we would suggest that the top freezer drawer be a convertible drawer for use as a freezer or refrigerator compartment. The water dispenser is awesome. It is so easy to clean and doesn't have nor need a cumbersome water catch tray at the bottom. We love the metal water dispenser nozzle. As a finally note, the front of the refrigerator is really beautiful! When next to all sorts of other fridges in a showroom, it is easy to miss how attractive it is, since features steal the show, but once it was delivered, we were blown away by how beautiful the exterior really is! Purchase this model--you won't regret it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 27, 2022
Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Miserable experience with my fridge!

[This review was collected as part of a promotion.] I bought my LG fridge one year ago. After 6 months of usage, all kinds of issues started showing up. The icemaker stopped working and has been changed twice. The freezer stopped working and all food items melted and LG said they will change the compressor. I had to buy a backup chest freezer to keep the food while waiting for repair. The display panel locked showing CLE code....

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Mar 12, 2023
Michele D
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer doors don’t stay open

I’ve had this refrigerator for less than a month and it’s okay. The refrigerator section is very big. I’m disappointed in the freezer. It’s smaller than I thought it would be but the worst part is that the freezer doors don’t stay open on their own, you have to hold the door open with your hand so you can never use both hands to access what’s in the freezer. This happens for both freezer doors. You open them and they just slide shut right away. I’ve had technicians out twice to try to fix it but it can’t be fixed. Not so good if you have something to put in the freezer that you need two hands to hold.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

We value the feedback you have given us. We’re sorry to hear that the LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S did not meet your needs. We always try our best to give our clients the best products we can, so it's distressing for us to hear if you had a bad experience. We will be working to fix it so that an incident like this never happens again and we assure you that your constructive feedback does not go unnoticed. Your feedback will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee