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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,308 ratings2,271 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (471)
  3. 3 stars7% (173)
  4. 2 stars5% (122)
  5. 1 star11% (259)

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Showing 351-360 of 2,271 reviews
Nov 23, 2018
Reviewer name: Mannyp
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great frig

[This review was collected as part of a promotion.] Good looking frog with good space and great temperature control. Some of the bad would be shelving does not have adjustable shelving like our old refrigerator and the ice maker is very limited in ice making make sure you have extra before any gathering.

Review from lg.com
Helpful?2JM6S803LSS113624255621
May 7, 2019
Reviewer name: Allen W
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good refrigerator with one drawback.

[This review was collected as part of a promotion.] Quiet operating refrigerator that keeps the temperature constant at the setting stated. Ice maker is compact and located in the left door. Only problem is the right door does not close when pushed lightly. The door accually bounces open (only slightly) when pushed lightly. All the other 3 doors will pull closed when pushed lightly. Luckily there is a beeping sound that alerts you when the door stays open. Called tech support and a service person came out. The technician said that's normal for that refrigerator.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Mar 6, 2021
Reviewer name: Mary 32
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the 2 door freezer!

[This review was collected as part of a promotion.] I have had the refrigerator for about a month. I wasn't sure if I would like the freezer at the bottom having previously had a side by side. I knew I would like the extra refrigerator space. I have really liked the 2 drawer freezer. Great easy access to everything. I absolutely made the right choice with this refrigerator!!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Mar 24, 2019
Reviewer name: Savinc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy access

[This review was collected as part of a promotion.] Great refrigerator! Easy to see what's inside, lots of space. Ice machine and filter don't take up a lot of space inside. Ice maker works beautifully. You have to dump ice into a larger container (which is provided), in freezer section. Well lighted. Doors don't shut automatically, which is good! Doors must be purposely shut. There's a bell to alert if the door is open. Stainless steel doesn't show all the finger prints. Easy to wipe clean. Freezer has two shallow drawers. Bottom one is largest. Frozen food doesn't get lost or forgotten about because it's easy to see.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Sep 7, 2023
Reviewer name: MU901
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Nightmare…stay away from LG

I bought this fridge a little 3 months ago…it is truly the worst appliance I have ever used. A total nightmare. Does not cool; food keeps spoiling…now white powdery stuff is falling from ice and water dispenser. Don’t buy this LG model. This particular fridge is a total lemon.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from Customer Care

Hi! We understand you're experiencing cooling issues in your fridge and are here to help! Our social media team would appreciate the opportunity to help reach a resolution to this issue. If you don't mind, please send us a direct message on Twitter or a private message on Facebook. Don't forget to include your phone number and refrigerator information in your message to us. Moreover, the white substance in your dispenser is most likely due minerals in your water (calcium and magnesium). Our fridge models use a UF (Ultra Filtration) filter that filters out harmful substances while leaving in minerals. If you find white substances on your dispenser, please wipe it off before use. We'd be happy to discuss this further with you in our Facebook/ Twitter conversation. Our handle for these platforms is @LGUSSupport and we look forward to our conversation! ^Chris

Feb 20, 2021
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Beware of the Mullion!

[This review was collected as part of a promotion.] We have had this refrigerator for awhile now. It works well -- except for the mullion on the french door. The mullion is the small flap that opens and closes on the left french door to seal the doors. The mullion has a small button that engages with the refrigerator and opens the mullion to close the door. Ours has consistently misaligned and keeps the door from closing properly. We have had repair guy out more than once for the issue. In fact, he was here two weeks ago and we still experience the issue. We have to be extra cautious to make sure the door is closed properly and even manually flip open the mullion to close the door.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Mar 3, 2018
Reviewer name: Kwestpoint
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful Refrigerator

[This review was collected as part of a promotion.] I bought this LG french door refrigerator and I couldn’t be happier. I love the quality. Everything works as it should. I was worried at the beginning about water dripping from the water/ice door dispenser but the owners manual stated that this was to be expected at the beginning and it has now stopped. This is a beautiful fridge with wonderful use of space and an all around winner.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Apr 13, 2021
Reviewer name: lhlf
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought this a couple weeks ago and so far we love it. There is only a few things I would change on it. The door open warning chime goes off way to early and is annoying. I'd make it so you could change the time on the chime. Also the doors slam shut it would be nice if the drawers and doors had a feature to slowly shut them, much like cabinets do...Other than that we love the size and the features.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Oct 20, 2022
Reviewer name: MZR50
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

This fridge is a nice unit overall

[This review was collected as part of a promotion.] I've had this unit since July of 2018, and it worked really well till November of 2021 when the compressor stopped working. On the morning of the day the LG tech came out the compressor started working by itself out of the blue after not working for a couple of days. The tech updated the firmware and did a routine check of the entire unit. Fast forward to June of 2022 (8 months later) and the compressor stops working again. This time it completely fails. Called LG tech support and they sent out the same tech (who btw was very polite and answered all my questions.) I asked him what causes a compressor to go out twice on a unit that is a little over 4 years old. He mentioned that some of these compressors have issues from the factory and that it's an industry wide problem/issue (other manufactures have the same compressor issue - AKA, they don't make compressors like they used to back in the day). Good thing LG has a warranty that is 5 years labor and 10 years for the compressor. Overall, LG did help me out and since I lost many food and medical items that were in the unit both times, LG sent me a check to cover the losses.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Aug 13, 2018
Reviewer name: Brickresident
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] Bought this unit last month- Pro-Great value for the price. Con- Door Water reservoir and ice maker storage are smaller than you are accustomed to. Temp display is not actual temp in unit- only "Target Setting". You need thermometer to verify for frig and freezer

Review from lg.com
Helpful?2JM6S803LSS113624255621