Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 341-350 of 2,263 reviews
May 11, 2022
drew05
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Issues after 3 years, but LG made it right!

[This review was collected as part of a promotion.] I bought this refrigerator in Aug 2018 because it fit perfectly in the space that I had and was available at the time of purchase. Since I was mostly happy with the other LG appliances that I owned, I figured I would give it a shot. In May 2022 it stopped cooling completely. After 15 minutes on the phone with LG support and a visit from an LG tech 2 days later, I had a new compressor and condenser and it's working great again. And those parts were under warranty, so the replacement was free. All things considered, I'm happy with the purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 4, 2022
AlexLio
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Fridge!

[This review was collected as part of a promotion.] I bought this fridge 4 years ago and I couldn't be happier! There was an issue with the freezer where it went out but tech support was amazing and fixed it within a couple of days. Didn't have to do anything.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 6, 2020
EPTX888
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Fridge

[This review was collected as part of a promotion.] I bought this fridge through Costco. It's a very good looking fridge, but more importantly, it works well. There is plenty of space thanks to the compact in-door ice maker. I really like that there are 2 freezer compartments because I can better organize frozen foods/meats without having to dig through a huge pile. It connects to an app on my phone, but I'm not sure how useful that will be. Although it has a stainless steel finish, you can stick magnets to the door.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 5, 2022
peter1935
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this 1 1/2 years ago sorry we bought stainless steel. scratches easily. Ice dispenser ice goes all over. Wife was reading in living room and hears water running from water dispenser. water all over kitchen. had to shut water feed off no other way to stop it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We hate to hear this and looking at your case you are scheduled for repair with A and E on 7/8.^Sand6

Aug 18, 2021
nanna8angels
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beautiful Refrigerator

I love this refrigerator. The two freezer drawers are why I purchased this one. Lots of space and the black smudge proof finish are awesome. But I am concerned about the ice maker. It broke after two weeks and I never thought about checking out the type of ice maker it had before I purchased it. The ice maker twists the tray instead of just pushing the ice out. Now I may always have issues with it and it's too late to go backwards.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 13, 2018
Brickresident
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] Bought this unit last month- Pro-Great value for the price. Con- Door Water reservoir and ice maker storage are smaller than you are accustomed to. Temp display is not actual temp in unit- only "Target Setting". You need thermometer to verify for frig and freezer

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 29, 2021
Asad007
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great design, but no internal monitoring system

[This review was collected as part of a promotion.] I had the fridge for 6 months now, but in the first month I had a cooling issue, and it took around 4 months to get fixed, and we were already out of summer, and the other thing is that the color for the water and ice release is already faded out.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 6, 2023
Dbyr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator

I bought the refrigerator about 5.5 years ago and the compressor went out. I did not purchase an extended warranty but to my surprise compressors are covered for 10 years. I was so thankful all I had to pay for was the labor. The LG help desk was so kind and helpful the techs they referred to come out to our home was amazing. I will forever stand behind LG products and I am so thankful we still have our refrigerator that we love so much! Thanks LG for the great customer service and standing behind your product for 10 years! I’m so thankful!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 14, 2023
Krup
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG refrigerator review

[This review was collected as part of a promotion.] I bought this a few years ago and had to put in a new compressor after 4 years. also the ice maker sometimes get clogged and you need to free the cubes, The wifi aspect is good as it informs me of different items

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

It is not everyday that we get feedback as detailed as yours, and we want to thank you for that. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you need any further assistance, please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out with your concerns. -Cazz

Feb 20, 2021
Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Beware of the Mullion!

[This review was collected as part of a promotion.] We have had this refrigerator for awhile now. It works well -- except for the mullion on the french door. The mullion is the small flap that opens and closes on the left french door to seal the doors. The mullion has a small button that engages with the refrigerator and opens the mullion to close the door. Ours has consistently misaligned and keeps the door from closing properly. We have had repair guy out more than once for the issue. In fact, he was here two weeks ago and we still experience the issue. We have to be extra cautious to make sure the door is closed properly and even manually flip open the mullion to close the door.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane