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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,308 ratings2,271 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (471)
  3. 3 stars7% (173)
  4. 2 stars5% (122)
  5. 1 star11% (259)

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Showing 331-340 of 2,271 reviews
Sep 13, 2019
Reviewer name: Charlie1934
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great space in the same space as my old 26ft

[This review was collected as part of a promotion.] It’s quite and makes organizing easier. My old GE was 7 years old and cost me 700.00 in parts and labor. It was noisy and made ice where it shouldn’t.It s a pleasure owning an LG.Looking forward to many years of good service from my LG

Review from lg.com
Helpful?2JM6S803LSS113624255621
Mar 18, 2019
Reviewer name: David 9504
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] I brought this and so glad we chose this model. It is updated verison and also has a place to keep meats colder than the refrigerator. It has a lot of space. It is really cool having an app for it. The ice maker saves space so there is no mess and a lot more space. We love it!!!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jul 4, 2022
Reviewer name: AlexLio
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Fridge!

[This review was collected as part of a promotion.] I bought this fridge 4 years ago and I couldn't be happier! There was an issue with the freezer where it went out but tech support was amazing and fixed it within a couple of days. Didn't have to do anything.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Mar 6, 2020
Reviewer name: CostcoShopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far... pretty ideal!

[This review was collected as part of a promotion.] I purchased this refrigerator in somewhat of a rush, as mine broke and I suddenly needed to make a decision. I was looking for French door, in-door ice maker and water dispenser, spacious freezer with more than one drawer, three refrigerator drawers (fruits, veggies, deli), and an ice maker setup that would not take up 1/6th of my refrigerator space. This particular fridge turned out to be it. I've had it for about a month now, and I have been thoroughly enjoying it. It is very spacious, easy to organize, beautiful! Seems to work very well. In all honestly it could be *just* a little bit quieter. But it's OK -- it's a small tradeoff for all the awesome features that I really was looking for and this fridge possesses. I would definitely recommend it!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Mar 12, 2023
Reviewer name: Michele D
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer doors don’t stay open

I’ve had this refrigerator for less than a month and it’s okay. The refrigerator section is very big. I’m disappointed in the freezer. It’s smaller than I thought it would be but the worst part is that the freezer doors don’t stay open on their own, you have to hold the door open with your hand so you can never use both hands to access what’s in the freezer. This happens for both freezer doors. You open them and they just slide shut right away. I’ve had technicians out twice to try to fix it but it can’t be fixed. Not so good if you have something to put in the freezer that you need two hands to hold.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Social Media

We value the feedback you have given us. We’re sorry to hear that the LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S did not meet your needs. We always try our best to give our clients the best products we can, so it's distressing for us to hear if you had a bad experience. We will be working to fix it so that an incident like this never happens again and we assure you that your constructive feedback does not go unnoticed. Your feedback will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Mar 19, 2021
Reviewer name: Cara53
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Couple issues

[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and overall am happy with it. However I see a couple of issues after using it for a bit. I think the large freezer compartment should have a light inside and I’m not sure how well the ice maker functions. I thought I liked it but last night went to fill a glass with ice and it was empty. When I opened the ice compartment, I found that two large chunks of ice cubes that had melted together were stuck to either side of the top of the ice maker bin and that somehow caused the ice maker to think it was full when it wasn’t. It seems it’s a design flaw that I will constantly have to monitor. Also the handle for the ice maker door is rather flimsy and you have to put a lot of downward pressure on it to open, so I can see that breaking over time. Otherwise, I like the layout of the refrigerator compartment, especially the sliding shelf and the large door bins and the unit is very attractive. My last refrigerator was an LG and I had to replace the ice maker twice so I Hope this is not an indication of things to come.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Feb 8, 2022
Reviewer name: Logol
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Mostly love this refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator a year ago to replace a 20 year old one that was still going strong. But I thought it was time for an upgrade. Pros - I love the layout especially that items are clearly visible on the refrigerator shelves. Good, bright lighting inside. The wide, flat drawer is really useful and holds more than you'd expect. The adjustable drawer that folds out of the way for tall items is handy. The water filter does a good job of producing plenty of cold, good-tasting water. Cons - It need a repair after about 10 months. The ice maker was not filling up with water so there was no ice. Turns out there was freezing inside the lines. A repair tech came twice. Finally, he had us empty and defrost it (that was annoying) and that did the trick. I believe the problem was caused by a full freezer drawer that wasn't perfectly sealed close while we went away for a week. So, now we are sure not to overfill the freezer drawers and are careful that nothing interferes with the freezer door seal. (It was closed, just had a bit of a plastic bag between the drawer frame and drawer.) The ice maker sometimes gets full on one side and that makes the unit stop making ice although the ice that is in there is very little and all stuck together. You have to open it up and shake the ice tub. Not a big problem but can leave you without enough ice. Some of the lettering on the door is hard to read because it's grey on silver. All in all, I like this refrigerator but I don't think it will last 20 years. Be sure to get the warranty.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jan 3, 2021
Reviewer name: Jon H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic Looking and Working Great So Far!

We have had this refrigerator for a few weeks now and love it. Friends and Family that have seen it, are impressed with its look. This may sound weird, but the feature I like the best, is the lighting. LG put the refrigerator light in the front, where as my Samsung refrigerator had the light in the back. With the Samsung, when it was loaded and I opened the door, very dark inside. But now, with the LG, I open the door and a burst of light! In

Review from lg.com
Helpful?2JM6S803LSS113624255621
Nov 9, 2022
Reviewer name: Frank an Becky T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Our second LG refrigerator

[This review was collected as part of a promotion.] We bought our 1st LG (25cf) refrigerator in the Fall of 2008 when we moved into our new home. Unfortunately while we were on a short vacation, that refrigerator decided to stop running. It must have happened the day we left because all of the food, including the frozen food, was completely thawed and spoiled. Being Seniors and on a fixed income, this has turned into a costly expense for us. We loved our LG refrigerator so we didn’t hesitate on buying another. We were very religious on pulling it out every October and April to take the back off and clean it thoroughly but after 14 years, I guess the compressor failed. This area where the refrigerator sits is not surrounded by cabinets. It is an open area on 2 sides with no cabinets at the top either so it has excellent ventilation. The only thing I have a negative comment on is the right hand drawer, which we use for meat and cheeses, is used a lot, but cannot be opened fully because of the flap on the left hand door so both doors have to be opened. We do love the bigger drawers and the bigger shelves on the inside of the doors. We are also glad to see you left the large drawer at the bottom for those celebration food trays. Hopefully we will see another 14 years with this refrigerator.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 29, 2021
Reviewer name: Mamie993
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good refrigerator,ice maker needs re engineering

[This review was collected as part of a promotion.] Overall, we are quite pleased. We have had trouble with the ice maker on several occasions (in fact currently waiting 11+ days for repair). I also wish there was a proximity light on the door dispensing panel to easily discern functions at night. I would also recommend the bottom refrigerator shelf to slide further back to make room for tall items.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane