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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 241-250 of 2,263 reviews
Feb 25, 2021
Tuley
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Can't Drink the Water

I have had this refrigerator since July and still unable to use the water dispenser. The repairman was out 3 times already trying various ways to fix the problem. Had my water tested and the person thinks the "tubing in the frig was never cured." I have replaced the water line with a Pex line (LG recommendation). Replaced the filter (LG recommendation). Even had the valves replaced (LG recommendation). Problem still not solved. The freezer and refrigerator work great, however. Love having 2 drawers instead of one big drawer trying to make things work with a top tray.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

May 13, 2021
Handshoe78
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Fridge With Amazing Features

[This review was collected as part of a promotion.] My husband and I enjoy this new technology that is included with this new fridge. Everything is pretty amazing since we switched from a old style stand up double refrigerator. There is so much room inside the fridge for bottled water, groceries, condiments, and 4 gallons of milk. I enjoy the slide out tray for storing/defrosting meat products to.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 18, 2019
1Handclapping
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good temperatures

[This review was collected as part of a promotion.] A decent refrigerator. I've monitored the temperatures inside with my own thermometer. Fridge is set for 0° and 34° (a tad cooler than factory setting). Fridge reading from thermometer was +/- 2°, but right produce drawer showed +4. Freezer was +/- 3° (-3 to +3°). I like the room inside - ample space! Well lit, too. Ice maker is doing great. Not noticeably noisy. I'm very happy with it, but I've had it for less than a month. Things I don't like are the large pull out party tray/ drawer. If you have a couple parties a week, I suppose it'd be good. But it requires both doors to be open to access anything inside. It's a minor irritation. Right door tends to stay a little open while left door wants to slam shut. Perhaps adjustments can eliminate that. Freezer compartment bottom shelf has no light. Lowe's screwed up delivery by not delivering it on scheduled day, even though it had been on the schedule for a week. Then delivered late afternoon the next day.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 18, 2022
MMVG
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it except ....

[This review was collected as part of a promotion.] Ironic that this survey came up today because as of this writing my refrigerator has not been working for a couple of weeks. Apparently the compressor has gone out even though the refrigerator is barely 3 years old

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 6, 2021
SLZ21
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good Not Great

[This review was collected as part of a promotion.] Works fine but need another shelf to push back as only one does in order to fit more taller food or beverage items; Side shelves should be taller as well as items fall when opening doors. Hard to see some of the features - need more backlighting. It appears to have less storage than anticipated but can push items further back.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

May 29, 2022
zipper zapper123
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love the two freezer doors and the ice tub

[This review was collected as part of a promotion.] Great running fridge. Very convenient features, especially the dual freezer drawers and a but for dumping ice from the room-saver ice maker. It is very quiet. It could do a better job at cooling water. Also ice clumps a lot. After about an hour I finally was able to connect the LG to my phone and was able set power savers that seem to reduce the amount of defrost. (We live in the desert. Very dry. We don't fight any humidity.

Review from lg.com
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Mar 13, 2024
Marty carol
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Upgraded features

[This review was collected as part of a promotion.] I was not happy with the service I had a warped drawer. Service tech tried to shave off bottom of drawer. Said he was going to order new drawer. After several calls drawer was deliver and works beautifully.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there. We're sorry to learn about the inconvenience you experienced with the warped drawer of your LG LMXS28626S. It’s essential that our customers receive prompt and efficient service. We're glad to hear that the new drawer is now working beautifully. For further assistance, please feel free to reach out to us privately on Facebook or X via @LGUSSupport. We’re here to help you and appreciate your understanding. ^Sam

Sep 10, 2018
StephDW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I ❤️ My LG French door refrigerator/freezer

[This review was collected as part of a promotion.] This is my best appliance purchase EVER! My LG French door refrigerator is sooo spacious with the most convenient see through drawers and shelves that can be adjusted to suit your lifestyle preferences. The 2 pull out freezer drawers make storing and finding frozen items so convenient. The water & ice dispenser on the exterior is also a welcome convenience not offered in previous appliances (that’s how long it’s been since I purchased a brand new refrigerator!) Thank you LG, life is great!

Review from lg.com
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Sep 6, 2018
LIer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My Review

[This review was collected as part of a promotion.] So far so good but------ water and ice cubes taste and smell like plastic even after several purges and ice cube discards" Large drawer should have been "split" to avoid opening left door to open drawer to get to items on right side of this compartment. color is awesome

Review from lg.com
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Nov 30, 2021
RCjeep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality product

[This review was collected as part of a promotion.] Took us a while to get it with back orders and initial shipment damaged, but worth the wait! Very spacious, easy to use. Adjustable shelves are convenient. I like the convenience of the freezer shelves being split- things are not stacked on top of each other and are easier to find. Easy to clean. Customer service was helpful and responsive when needed. A little pricey, but again, worth it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621