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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 251-260 of 2,253 reviews
Aug 2, 2021
bm437
2 out of 5 stars review

Verified Purchase

Disappointed with LG

[This review was collected as part of a promotion.] This was my 3rd replacement refrigerator and even that didn't work properly from the beginning. We initially couldn't get ice and the refrigerator made odd noises and the interior light kept blinking. At the end of 2 weeks, the freezer was no longer working and the whole refrigerator was about to die. A new brain had to be installed and now it is functioning properly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 17, 2019
Great Nana 2
5 out of 5 stars review

Verified Purchase

Best refrigerator we have owned

[This review was collected as part of a promotion.] We bought this refrigerator about 2 weeks ago. We are very pleased and definitely would recommend this product. The LG refrigerator is very spacious, plenty of room for everything. We love the 2 separate freezer drawers. Another feature that is great is the alarm the lets you know the doors are not closed tightly. We have 2 small children in our household and this feature is a big plus. We are extremely pleased with our purchase !

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 22, 2021
Needonequick
4 out of 5 stars review

Verified Purchase

Expensive but nice quality

[This review was collected as part of a promotion.] Nice refrigerator, but on the pricey side in my opinion. Fridge drawers are nice with roller slides for easy operation. The 2 freezer sections make it nice versus 1 single freezer compartment - you don't loose stuff at the bottom of the drawer. The icemaker is in the left French door, which allows for a LOT of Fridge space versus other units. However, this icemaker has a relatively small ice storage compartment.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 9, 2019
goose12
5 out of 5 stars review

Verified Purchase

Lots of space

[This review was collected as part of a promotion.] I've been looking at French door refrigerators for awhile and I finally decided to buy this one. It's a good size for my kitchen and it's very roomy inside. It's laid out so it's easy for me to see and find everything in my fridge. It's also very quiet.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 21, 2018
Deb22
5 out of 5 stars review

Verified Purchase

Love this refrigerator!

[This review was collected as part of a promotion.] Have had for a few weeks and am so happy we chose this model. Love all the features and the sleek design. Particularly happy with the produce drawers being much higher than in my last refrigerator. Can see what's in there without opening the drawer!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 3, 2021
Mishelly
5 out of 5 stars review

Verified Purchase

Sliding shelf

[This review was collected as part of a promotion.] There are so many things I enjoy about this refrigerator. The sliding shelf came in handy already. I had something too tall for the side shelves and this worked perfectly. Having 2 drawers for the freezer is a great idea. So easy to find what I want instead of digging through and having the freezer opened when I do.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 29, 2019
POLE44
4 out of 5 stars review

Verified Purchase

GREAT UNIT BUT MISSING SOME FEATURES

[This review was collected as part of a promotion.] THIS IS A GREAT UNIT. LAYOUT IS WELL THOUGHT OUT. I DO HAVE TWO COMPLAINTS .. THE OUTSIDE DISPLAY SHOULD SHOW ACTUAL FREEZER AND REFRIGERATOR TEMPERATURE, NOT SET TEMPERATURE!!!! ALSO, IT IS ADVERTISED THAT THERE IS WIFI... BUT IT IS USELESS. AGAIN IT DOES'NT DISPLAY TEMPERATURES ....... AND I REALLY DON'T UNDERSTAND WHAT IT IS FOR..... AGAIN, THIS IS A GREAT UNIT AND WOULD HAVE GOT 5 STARS IF THERE WEREN'T THE TWO ISSUES MENTIONED....

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 16, 2023
MelanyL
3 out of 5 stars review

Verified Purchase

Nice fridge that needs some fine tuning

I bought this in August. I like the layout of the fridge. I do not like how hard the ice side of the refrigerator door closes. It is very rough. I also do not like that one of the freezer draws has to be constantly checked for sealing after I saw a large accumulation of ice around the door and food. I've contacted LG to have this addressed and received no contact back.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi Melany. We understand the need for working appliances. Please reach out to our social media team so that we can look into this for you. We definetly want to hear more about the accumulation of ice around the door. Private message us on Facebook or X using @LGUSSupport or you can Live Chat us here: http://spr.ly/6429RbKi3 - T

Oct 7, 2019
John and Sharon
1 out of 5 stars review

Verified Purchase

Repair issues within 9 months!

[This review was collected as part of a promotion.] Enjoyed the fridge until 9 months into it the circuit board goes back. Waited a couple days for service to arrive, then they order the board and get it installed only for it to fail within hours of them leaving. So, another call and order placed for circuit board and heating element. Estimated a day or so for parts to come in. Still waiting on heating element and now telling me two more days for first available appointment to install heating element (that is supposed to arrive today) and circuit board. That will be 2 days short of 2 weeks without a fridge. Not what I would expect from a somewhat high end "new" fridge.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP

Jun 30, 2022
Eric2022
3 out of 5 stars review

Verified Purchase

Good Refrigerator Except for Small Water Tank

[This review was collected as part of a promotion.] Wish I knew how small the cold water tank was before I bought this refrigerator. You get about one cold cup of water before you have to wait for the cold water tank to refill and cool the next cup. Other than that, refrigerator has been woring fie (in service for about 1.5 months).

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thank you for providing your feedback and for being a part of the LG Family.^Sandy