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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 231-240 of 2,253 reviews
Oct 4, 2019
Ron60518
1 out of 5 stars review

Verified Purchase

Never again!

1st unit delivered DOA. Fridge & freezer stayed at 40 degrees, never colder. It was returned. 2nd unit came but ice maker installed incorrectly, water dispenser not working, door defroster not working, sidewall insulation missing so OUTSIDE of fridge covered in condensation. 2nd unit returned also.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

Thank you for your review of this LG refrigerator. I am sorry to hear that it was defective and that you had to return it. Your feedback is very important to us and will be shared with our product team. If you decide to give LG refrigerator products another try and have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Feb 14, 2021
MadDeb
1 out of 5 stars review

Verified Purchase

Lemon

[This review was collected as part of a promotion.] I bought a refrigerator that was delivered in the beginning of November that broke down January 30, 2021. It is now February 14th and I am still without a refrigerator. First we had to wait for parts now the repairman. Never again will I buy LG brand of anything.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 2, 2021
alamb3
5 out of 5 stars review

Verified Purchase

Elegant and Sophisticated

[This review was collected as part of a promotion.] We purchased this dream refrigerator a month ago and couldn’t be more pleased. It’s gorgeous, fits perfectly in our galley kitchen and has so many amazing features like the peak energy saver and ice plus functions. I love the ThinQ app and the roominess of this fridge. It’s quiet and when I walk by, I literally can check my hair in the mirror like surface of the slate colored doors!!

Review from lg.com
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Jun 11, 2019
Anonymous
4 out of 5 stars review

Verified Purchase

Great refrigerator ... but ...

[This review was collected as part of a promotion.] Refrigerator seems great, except for two things so far ... 1. Door does not dispense much cold water. 2. There are only 2 authorized LG repair companies in our area, and we’re advised we might wait 2 weeks if we need service. Fortunately, LG has great reputation for reliability, and we have a second refrigerator.

Review from lg.com
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Mar 17, 2018
MNGary
4 out of 5 stars review

Verified Purchase

Like the Two Drawer Freezer

[This review was collected as part of a promotion.] One reason we bought this unit is the two drawer freezer. It is leasier to open just the smaller upper drawer and not have to dig into a very deep drawer for smaller items.Also keep extra ice cubes there for easy access. The only negative is the difference of door closing resistence of the two doors. The right door needs a small push to close while the left one has no such resistance and can slam easily and noisily. I think the extra weight of the ice maker in the left door makes it much heavier so it closes faster. Also I miss having a butter dish compartment in the door.

Review from lg.com
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Jul 13, 2021
ACJ73
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator a few seeks ago, and I am really happy with it. It cools wonderfully, and I love the configuration. The ice maker does a wonderful job although I was nervous in the beginning because it did not seem to make ice. The next morning, the container was full of ice. It holds much more than my old 28 Cu. ft. Samsung because everything is so organized. The only thing I would say is a negative is that the door with the ice maker in it tends to slam. It may just be me because I had to use pressure to get the old one's door closed.

Review from lg.com
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Jul 23, 2018
Peter84737
5 out of 5 stars review

Verified Purchase

Well designed space

[This review was collected as part of a promotion.] My wife and I bought this fridge 2 months ago and have been pleased by its capacity - shelf space, door space, and freezer space - and by its sleek, simple look. While this is a great fridge, it does have a few deficiencies. First, the left hand door slams shut with a rather violent thud if you don’t guide it closed. This is a result of the ice maker being in the door and how heavy that door becomes when full of ice. We like the ice maker in the door because it allows for a large fridge interior with symmetric shelving, but that door needs more resistance on the hinge. Secondly, you can’t dispense ice or water while either of the 2 doors are open. Lastly, the water dispenser could be a bit faster. Overall it’s a great fridge.

Review from lg.com
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Sep 21, 2022
kamh
5 out of 5 stars review

Verified Purchase

Spacious, sleek design

Love that the entire fridge allows for storage. The ice/water dispenser is within the door and do not cut into the fridge space. The double freezer drawer option works great for several needs. The only thing I'd change is for the deli drawer to be split like the fruit/veggie crispers are so you don't have to open both doors to access.

Review from lg.com
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Jun 13, 2018
Boosta Bear
5 out of 5 stars review

Verified Purchase

Love the design!

We’ve had the refrigerator for two weeks and we’re pleasantly surprised. The shelving and drawers in the refrigerator portion are well thought out. Plus, we really like the additional freezer drawer for the items we frequently use. The finish is beautiful too and appreciate no fingerprints. Nice workmanship.

Review from lg.com
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Jun 13, 2018
jeffc57
5 out of 5 stars review

Verified Purchase

Like the size of the ice cubes

[This review was collected as part of a promotion.] The only negatives are that the doors sometimes close hard and the ice and water dispencer use the same switch. So if you don't look before using, you may end up with water in your drink. Positively like the two drawer setup for the freezer.

Review from lg.com
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