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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 231-240 of 2,263 reviews
Aug 28, 2021
Robert and Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great design, ergonomic

[This review was collected as part of a promotion.] Could not be happier with the layout of our French door, two freezer drawer model. Ice and water work great, fingerprintless front finish is amazing (though NOT magnetic, so good opportunity for that stuff to go elsewhere!) Layout of drawers is perfect for our needs - family of 2 humans, a cat and dog (they have their own shelf for their goodies.)

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 21, 2022
TolusIndy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Premium Price, Poor Quality

[This review was collected as part of a promotion.] We actually bought this fridge/freezer in 2018. It's been serviced under warranty basically every single year since. We had a new door installed to replace the entire control board last year. I'm on my 3rd ice maker, all of which I've had to pay for and install myself. The compressor blew 3 weeks ago and there are no warranty service technicians available until this week. This was the single worst appliance purchase I've made in my lifetime. I'll not buy another LG fridge.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

May 13, 2019
Sparkofjoy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This sparks joy!

[This review was collected as part of a promotion.] Our previous side-by-side was a source of frustration and annoyance for ten years. It was loud and the water dispenser was always frozen. What joy to replace it with this LG with French doors that make for spacious shelves, and that quietly makes ice and reliably dispenses water. It does exactly what I want it to do—that makes me happy!

Review from lg.com
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Jan 31, 2022
CinciLaura
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Big and beautiful

[This review was collected as part of a promotion.] Love this refrigerator but the water tastes gross. I have run gallons of water through it and have ordered filters. It really ought to come with the first filter. Also the installers dinger the door twice.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 19, 2019
Gina68
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with my new fridge!

[This review was collected as part of a promotion.] We bought the Lg fridge after checking into every fridge possible! I am very pleased with the french door style. I have yet to try the water and ice dispenser since I wanted to make sure the lines were clear of dust etc. The fridge has been quiet from the start which was a concern of ours. I love how bright the interior is and the holding area for the ice is on the door rather than inside the fridge taking up extra room. There is sooo much room in the fridge I feel like I need to go shopping to fill it up!! So far so good!

Review from lg.com
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Dec 13, 2022
Dle1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great features, but icemaker is lacking

Part refrigerator as I was moving into a new home at first everything was well then we constantly started having trouble with the icemaker not either making ice dropping ice. The features are great but like I said, icemaker is lacking in capacity and very rarely works.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 14, 2022
Krumholzeddy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Absolutely the worst!

My fridge is only 3 years and the compressor is out. No wonder the class lawsuit in progress… how can a company promise that their compressor would last at least 12 years if not 20, when it can’t last even 3? Linear compressor architecture… on top of all bad engineering. Very, very dissaponting

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane

Feb 21, 2021
Peter2079
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bitter sweet

[This review was collected as part of a promotion.] Purchased the whole set for our new kitchen in July. Love the black stainless steel. Looks real sharp and does not show the finger prints. For some reason the middle and bottom freezer does not keep our ice cream frozen. Was set to -6 degrees. No ice build up and 7was not overloaded, technician checked the temp which was 19 degrees. Does not make sense. Icemaker quit in November just had it replaced in the beginning of February. Keeping our fingers crossed. The jury is still out

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 25, 2021
Max53
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Layout

[This review was collected as part of a promotion.] A month ago we purchased our LG French door refrigerator. We love the adjustable shelves, the two drawer freezer, and the wide storage in the doors. The indoor ice and cool water dispenser is nice, but there isn't much ice storage so we go through all the ice quickly. The smudge proof stainless steel is wonderdul, however the door handles show every touch.

Review from lg.com
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Feb 21, 2025
Francesca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I really like the refrigerator however it was extremely, extremely difficult to get through a regular door size. They had to take the doors off, and I had to take the door off the hinges in the house. Also, the icemaker leaves a little bit to be desired. And my one big ripe is the fact that they don’t have a small river removable shelf that goes on the outside of the refrigerator door when getting ice or water. It splashes down and it goes onto the other two freezer drawers. But yes, I do like it.

Review from walmart.com
Helpful?6Y64GGUTQNK313624255621