We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly

Hey there, gwy jr! We’re really grateful that you took the time to share your thoughts. At LG, we’re passionate about designing smart, stylish appliances that elevate everyday life—and we’re always listening to feedback so we can keep innovating in ways that truly matter to our customers. If there’s anything we can do to support you with your LG ThinQ refrigerator, we’d love to help make it right. You can reach our support team anytime through our social media platforms @LGUSSupport, with your contact details! ^Anthony

Hi Jay, thanks for sharing your thoughts. It’s great to hear your LG LMXS28626S has been such a hit in your home. The quiet operation, spacious layout, and multiple ice options really do make everyday use feel easier and more enjoyable. When a fridge becomes a favorite feature of the kitchen, that’s always a good sign. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Hi there. Thank you for reaching us. I'm so sorry to hear that you're dealing with your 4th breakdown of your LG refrigerator, specifically the LMXS28626S model. I can only imagine how frustrating it must be to experience these issues, especially when you're without a functioning ice maker and cooling system. I want to acknowledge your disappointment and anger, and I apologize for the inconvenience this has caused. I know it's unacceptable to be without a working refrigerator for two weeks, and I'm going to do my best to help resolve this situation for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hello! What a wonderful review to read. We’re excited to hear your LG Refrigerator has been running strong for over 3 years with smooth, reliable performance. It’s great knowing it continues to be a dependable part of your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James