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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 2,241-2,250 of 2,253 reviews
Mar 5, 2020
Traindoc
5 out of 5 stars review

Great refrigerator

Bought this 5 months ago. Love the ease of use and ample space! Very quiet and looks very good!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 28, 2017
Suebee706
5 out of 5 stars review

Still in love with my LG refrigerator!

Had it installed 2 weeks ago and I am completely satisfied with my purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 24, 2024
Lauzca
4 out of 5 stars review

Good option

Love the fridge, but on year 6 the compressor went out and the water switch is going bad.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 11, 2024
Davlgunn
4 out of 5 stars review

Solid refrigerator

Ice bin needs to be bigger and more insulated.....

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 28, 2020
biglou4sho
4 out of 5 stars review

i brought 2 wks ago do filter no filter light or door outside fridge light

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 6, 2024
LGFridgeOwner1234
3 out of 5 stars review

Worked fine initially but...

Worked fine for 6 years then the compressor died. Part covered under warranty but labor isn't.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there! Thank you for sharing your experience with the LG refrigerator model LMXS28626S. We understand that your compressor failed after six years, and while the part is covered under warranty, the labor costs are not, which is understandably frustrating. Your feedback is important, and we'd like to assist you further. As a first step, please ensure that you have all relevant documentation regarding your warranty and the service request. If you need further help, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you in addressing your concerns. We appreciate your patience and look forward to resolving this for you.—Mau

Jul 15, 2024
Abjb
5 out of 5 stars review

Great features

We love our new refrigerator! Spacious and functional. And the 2 freezers are a game changer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 13, 2024
JayBird82
5 out of 5 stars review

Great fridge!

Love this fridge. So quiet, and love the ice options. Spacious with 2 freezers. I love it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi Jay, thanks for sharing your thoughts. It’s great to hear your LG LMXS28626S has been such a hit in your home. The quiet operation, spacious layout, and multiple ice options really do make everyday use feel easier and more enjoyable. When a fridge becomes a favorite feature of the kitchen, that’s always a good sign. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Jan 23, 2023
Nancy
5 out of 5 stars review

Best fridge ever

Lots of room. Runs great. No issues whatsoever. Would buy again and also would highly recommend.

Helpful?6Y64GGUTQNK313624255621
Jul 13, 2024
Petro1
1 out of 5 stars review

Broke for 4th time. No cooling no ice maker. Its beeb 2 weeks and LG cannot find anyone to fix.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're dealing with your 4th breakdown of your LG refrigerator, specifically the LMXS28626S model. I can only imagine how frustrating it must be to experience these issues, especially when you're without a functioning ice maker and cooling system. I want to acknowledge your disappointment and anger, and I apologize for the inconvenience this has caused. I know it's unacceptable to be without a working refrigerator for two weeks, and I'm going to do my best to help resolve this situation for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris