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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 2,231-2,240 of 2,253 reviews
Aug 17, 2024
MINTHILL69
5 out of 5 stars review

Great product

I've enjoyed our refrigerator for over 3 years, with no problems at all.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello! What a wonderful review to read. We’re excited to hear your LG Refrigerator has been running strong for over 3 years with smooth, reliable performance. It’s great knowing it continues to be a dependable part of your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 6, 2024
Glad2368
1 out of 5 stars review

Poor quality, ridiculously expensive!

Ice maker needed to be repaired after 6 months of use.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello there. Thank you for sharing your experience with us. We understand that your LG refrigerator model LMXS28626S had an ice maker issue after just six months of use. Your feedback is important, and we’d like to assist you further. For a quick troubleshooting step, ensure that the ice maker's water supply line is properly connected and that there are no kinks or blockages. Sometimes, a simple check can resolve minor issues. LG Refrigerator – Why is My Refrigerator Not Making Ice? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and address any other concerns you might have. We appreciate your patience as we work to resolve this matter. —Renzo

Nov 30, 2024
Jmikeward
1 out of 5 stars review

Terrible No support out for 4 weeks junk!!

2 1/2 years old no support from LG Junk can’t fix x

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! Let's help get your LG refrigerator back up and running so you can enjoy it for many years. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversations with support, and we'll be ready to help! *Josh

Feb 1, 2023
Venba
3 out of 5 stars review

Noise is the killer

I really love this fridge except for the drilling noise, I see other also mentioned same issues.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly

Jul 23, 2024
Paula 123
4 out of 5 stars review

Great service rep

Service was great but setting an appt was more challenging

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 24, 2024
jim1980
5 out of 5 stars review

Love the french door design.

Love my new refrigerator. The lower 2 freezer work out great.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey Jim. Thank you for your feedback on your LG fridge. We're glad your fridge is meeting your needs, and the lower freezer drawers make storing food easier. It's fantastic to know it's enhancing your kitchen experience. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David

Dec 11, 2020
Chris1234F
5 out of 5 stars review

Fridge

I bought this about 2 years ago. Great fridge. Works great. Love the bottom freezer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 23, 2024
Jensaccounting
5 out of 5 stars review

Wonderful features

This is the best refrigerator I have ever bought! Great investment with many options.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey Jensa. Thank you for sharing the love you have for your LG fridge. We're thrilled to hear your fridge LMXS28626S is our best one yet! We love that you find all the options, like the full-width, temperature-controlled drawer for party preparations. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David

Jan 28, 2024
Matthew
5 out of 5 stars review

LG makes a great fridge. Very quiet. Connects easily with LG app.

Review from walmart.com
Helpful?6Y64GGUTQNK313624255621
Feb 27, 2024
hmmmm
1 out of 5 stars review

DO NOT BUY

It was dead on arrival brand new. I am on my third repair in less than 5 years.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi there, oh! This is not the way we want to show up and show out! We want to bring some life back into this situation. Let's switch gears and get you to the right department. Please send a private message to our social media team @LGUSSupport together with the model/serial number and contact information. We're here waiting to help you exhale in comfort again. ~Tanisha