Hi there, oh! This is not the way we want to show up and show out! We want to bring some life back into this situation. Let's switch gears and get you to the right department. Please send a private message to our social media team @LGUSSupport together with the model/serial number and contact information. We're here waiting to help you exhale in comfort again. ~Tanisha

Hi Jay, thanks for sharing your thoughts. It’s great to hear your LG LMXS28626S has been such a hit in your home. The quiet operation, spacious layout, and multiple ice options really do make everyday use feel easier and more enjoyable. When a fridge becomes a favorite feature of the kitchen, that’s always a good sign. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly

Hey there Sui! Let's help get your LG refrigerator back up and running again so you get back to enjoying it as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your fridge, and we'll be ready to help! *Josh

Hey Jensa. Thank you for sharing the love you have for your LG fridge. We're thrilled to hear your fridge LMXS28626S is our best one yet! We love that you find all the options, like the full-width, temperature-controlled drawer for party preparations. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane