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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,251-2,260 of 2,263 reviews
Sep 29, 2024
brg352
3 out of 5 stars
3 out of 5 stars review

Second guessing my purchase

I had to have the compressor and fan replaced within the first year.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! We appreciate you leaving your honest review regarding your LG refrigerator with us. We're committed to creating products you can cherish for a lifetime; we're here to ensure your fridge brings you joy for many years ahead! It sounds like you were able to get your fan and compressor replaced, so that's awesome to hear! We're always here to support you. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We're happy at any time! ^Joslyn

Jul 6, 2023
Mmg1960
2 out of 5 stars
2 out of 5 stars review

Compressor issues

My fridge is only four years old and the compressor failed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Hi, while we understand that repairs aren't the ideal situation, we're here for your support and would like to assist in reaching a resolution! Please send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport. We look forward to hearing from you and getting the issue in your fridge resolved! ^Chris

Nov 24, 2024
Sui te
1 out of 5 stars
1 out of 5 stars review

Cheap parts and bad features!

I bought it in September last year and it broke down this month!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there Sui! Let's help get your LG refrigerator back up and running again so you get back to enjoying it as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your fridge, and we'll be ready to help! *Josh

May 28, 2020
biglou4sho
4 out of 5 stars
4 out of 5 stars review

i brought 2 wks ago do filter no filter light or door outside fridge light

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 6, 2024
LGFridgeOwner1234
3 out of 5 stars
3 out of 5 stars review

Worked fine initially but...

Worked fine for 6 years then the compressor died. Part covered under warranty but labor isn't.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there! Thank you for sharing your experience with the LG refrigerator model LMXS28626S. We understand that your compressor failed after six years, and while the part is covered under warranty, the labor costs are not, which is understandably frustrating. Your feedback is important, and we'd like to assist you further. As a first step, please ensure that you have all relevant documentation regarding your warranty and the service request. If you need further help, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you in addressing your concerns. We appreciate your patience and look forward to resolving this for you.—Mau

Dec 28, 2017
Suebee706
5 out of 5 stars
5 out of 5 stars review

Still in love with my LG refrigerator!

Had it installed 2 weeks ago and I am completely satisfied with my purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 30, 2023
mim5
1 out of 5 stars
1 out of 5 stars review

Warning

I bought this refrigerator 4 years ago. The compressor has gone out. Don't buy this refrigerator.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Thank you for taking the time to contact us regarding your concern about your LG French Door Refrigerator. It would be our pleasure to delve deeper into the issues you are facing with your compressor and what steps we can take to address them. We need to switch to a different platform in order to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the refrigerator. It will be our pleasure to assist you. ~Rita

Jun 24, 2024
Lauzca
4 out of 5 stars
4 out of 5 stars review

Good option

Love the fridge, but on year 6 the compressor went out and the water switch is going bad.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 31, 2024
Joyce Tickle
5 out of 5 stars
5 out of 5 stars review

Great Features

I bought this on a Black Friday Sale in 2017 and have enjoyed it immensely!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello, Joyce! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing that your Black Friday 2017 purchase has brought you so much enjoyment over the years — long‑lasting performance like that is always a win! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 18, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

large wide door open

nice deep size frig

Helpful?6Y64GGUTQNK313624255621