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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 211-220 of 2,253 reviews
Jan 22, 2021
Hillsborough
5 out of 5 stars review

Verified Purchase

Very Happy with this refridgerator

[This review was collected as part of a promotion.] After several months of waiting we finally got this about three weeks ago. It really looks great and is very functional. We really like the indoor ice maker, it frees up so much space in the unit itself. Still getting used to the bottom pulls on the interior drawers (top pulls would be better).

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 3, 2021
trtiii
1 out of 5 stars review

Verified Purchase

Compressor failed after approximately two years

[This review was collected as part of a promotion.] Worked great until the compressor failed and unit would not cool, LG arranged for a repair but it took a week for the technicians to arrive. I anticipated the unit would last a lot longer trouble free than it did.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Apr 19, 2021
Robin G
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I bought my fridge a approx. six months ago and love it. I love the quality as well as the non finger print finish. Soap and water and the fridge looks great. Only thing is around all the handles the finish as already begun to wear off and makes the fridge look old and worn. I had called as soon as I saw this and LG ordered all new doors, they are being replaced tomorrow so I am looking forward to having them look good again.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 14, 2018
Monica12
3 out of 5 stars review

Verified Purchase

Door doesnt shut well at all.

[This review was collected as part of a promotion.] The french doors are terribly made. The rest of the fridge is amazing. The lefr door is extra heavy and if ur not holding on to it it slams shut and the flap doesnt deploy right and im sure is going to break. Ive had the fridge a few weeks and it already has issues. The ice cubes are cute but tiny and thankfully they had a spot in the freezer to keep more bc that tiny resivior holds close to nothing. A lot of money for a sub par product. Sad because the company name used to mean something. Sad thats now gone.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 31, 2023
GrandT
1 out of 5 stars review

Verified Purchase

LG Refrigerator broke twice in 3 years service

This refrigerator has broke twice. The condenser was replaced in the past and recently after waiting for service the technician came to replace the condenser again on Jan 19.2023, finding out that something else needs to be replaced. We are schedule for service tomorrow Feb 1, 2023. In other words we has been without refrigerator for over 2 weeks.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly

Nov 4, 2021
SmellyCat
4 out of 5 stars review

Verified Purchase

Great except connectivity

[This review was collected as part of a promotion.] It’s been a month. No issue with anything except connecting to WiFi. It’s such a pain. It took me more than 2 hours at initial set up only with WiFi and it took more than an hour when I was changing WiFi. Now I am too scared to reset or change the WiFi connection. Also the shelf glass was broken, I had not seen until it last few days. Got it replaced for a free

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 25, 2021
Chuck K
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I GOT IT A LITTLE OVER 3 YRS NOW. DURING THIS PERIOD I HAVE HAD 3 MAJOR ISSUES. EVEN RIGHT NOW IT'S HAS BEEN WORKING FOR OVER A MONTH BECAUSE IT STOPPED COOLING. STILL WAITING FOR IT TO BE REPAIRED. VERY FRUSTRATED ABOUT THE USE OF THIS APPLIANCE.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 27, 2022
Eorn
4 out of 5 stars review

Verified Purchase

Great fridge

I've had this fridge for about 9 months now and it's great. I've noticed, though, that the button to make extra ice sometimes doesn't work if I use it too much. When making ice ahead of time for a party, I can't make extra ice for a few days in a row. It just won't work. Not sure why?

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 27, 2018
Lwrcase
4 out of 5 stars review

Verified Purchase

Love the space!

[This review was collected as part of a promotion.] This is my first French door fridge with drawers and we love all of the space we have for large items. We bbq a bit so the space will really come in handy. The only thing I don’t like is that the doors don’t complete close on their own. My previous side by side would close on it’s own ibut I seem to have to push this one closed. I do like that it has alarm if doors or drawers not fully closed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 26, 2019
Patti 2
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] We really haven't found anything that we haven't liked about this refrigerator. The 2 door freezer is wonderful. At first the warning that you have left the door open too long I thought might be not needed. However my husband does need that feature. If we had designed a frig just for us, this would have been it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621