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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 2,151-2,160 of 2,253 reviews
Oct 9, 2024
StevenLev
5 out of 5 stars review

Great Service Ecperience

[This review was collected as part of a promotion.] The tech showed up on time, diagnosed the compressor issue quickly, and replaced it at no cost. It was a great experience.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Steven. Thank you for sharing your experience with us. It’s great to hear that the technician was able to quickly diagnose and replace the compressor on your LG Refrigerator (LMXS28626S) model, and that the service visit went smoothly. This model is designed with a spacious 28 cu. ft. capacity, Smart Cooling system, and a modern, efficient layout to help keep your food fresh and your kitchen running smoothly, and we’re glad to know your unit is now back to performing at its best. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 19, 2024
Gerry85
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We purchased the unit a few weeks ago. Great product. Plenty of room, easy to use, very quite. Very pleased with the purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi Gerry, thank you for sharing your feedback on the LMXS28626S. It’s great to hear the refrigerator has been such a strong fit so far — plenty of space, easy‑to‑use features, and quiet performance make a big difference day to day. We’re glad you’re pleased with your purchase. For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Sep 7, 2020
pandl
5 out of 5 stars review

Love fridge you can use yellow tacky for magnets

We Love fridge. Only drawback was we were unable to put magnets on it. Hubby came up with idea to take yellow tacky stuff you use to keep paintings & objects from moving to put under magnetic. It is a bit time consuming but worth it. Once in awhile a magnet will come off but easy to put back.

Helpful?6Y64GGUTQNK313624255621
Nov 2, 2024
Kipland
5 out of 5 stars review

Best purchase

[This review was collected as part of a promotion.] Great product.Best purchase I made all year.Will be getting a LG dishwasher next.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello! We appreciate you sharing your experience with your LG Refrigerator. We’re thrilled to hear it’s been the standout purchase of your year—nothing beats a great upgrade that delivers exactly what you’re looking for. And hearing you’re already eyeing an LG dishwasher next is the kind of excitement we love to see. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 29, 2020
Lucho2021
5 out of 5 stars review

Enough Space for everything !

[This review was collected as part of a promotion.] We a re happy with this new appliance,nice color,space for everything.......!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 1, 2022
AshleyScurlock
3 out of 5 stars review

Leaks water

[This review was collected as part of a promotion.] Refrigerator is about 4 years old & it has started leaking water into the floor daily.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Nov 21, 2024
Orion8251
4 out of 5 stars review

Fan problem

[This review was collected as part of a promotion.] Is a good product. Only problem I had was the fans went out after a year, hard to find parts.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 3, 2020
Burrell
5 out of 5 stars review

Freezer drawers

[This review was collected as part of a promotion.] Love the way everything is easy to get to appearance

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 2, 2020
hecmac33
5 out of 5 stars review

Well designed

[This review was collected as part of a promotion.] I'm very pleased with my fridge, its versatility and quiet operation.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 1, 2022
LAA1
1 out of 5 stars review

Linear compressor went BOOM

Condensation around freezer drawer has been fixed 3 time and still sweats. Linear compressor blew during covid and lost ALL MY FOOD.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We hate hearing your unit is not working properly. We’d like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of the issue so that we can investigate. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Sandy