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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,161-2,170 of 2,263 reviews
Mar 7, 2024
lalal25
3 out of 5 stars
3 out of 5 stars review

great features

[This review was collected as part of a promotion.] im happy with the product and super satisfied with it

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello! We're thrilled to hear about your positive experience with your LG refrigerator, and we're glad that our product has met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out to us on social media using @LGUSSupport. We're here to help ensure your continued satisfaction. Thank you for choosing LG, and have a great day ahead! -Cazz

Jun 28, 2024
Aliabusneineh
5 out of 5 stars
5 out of 5 stars review

It has great features but it always gets faulty

I bought this fridge about three and half years ago it changed the compressor twice so far and was giving me trouble

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hello there, Ali! Thanks for sharing your experience. We’re glad you’ve enjoyed the features, but we’re sorry to hear you’ve had repeated compressor trouble. We’ll make sure your feedback gets passed along to our product team. If you need help getting things sorted out, @LGUSSupport is always ready to assist. #LifesGood ❤️ -Rich

Dec 11, 2020
Tomdeoca
1 out of 5 stars
1 out of 5 stars review

I have had the fridge/freezer for 5 months. Ice maker has been replaced twice so far and is not working once again. No, I'm not kidding.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 15, 2023
Karla15
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I love all my new appliances I have the complete set and I bought 1 -65 2:-32 TV’s

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Oct 19, 2024
APierro
1 out of 5 stars
1 out of 5 stars review

Terrible customer service reported to BBB

[This review was collected as part of a promotion.] Terrible customer service, had to report to BBB to help protect my daughter's privacy.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there. We appreciate you bringing your concerns to our attention. It’s important for us to address your experience regarding customer service, especially when it involves privacy matters. We take such reports seriously and would like the opportunity to resolve this for you. Please send us a private message on social media @LGUSSupport with your contact information so we can assist you further. Your feedback is valuable, and we're here to help! ^ Diego

Dec 25, 2017
HBT45
5 out of 5 stars
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] I bought this a month ago and I'm glad that I did.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 15, 2024
GGibson
2 out of 5 stars
2 out of 5 stars review

Craft ice 👎🏻

[This review was collected as part of a promotion.] For months the craft ice maker had been freezing up and now it’s stopped working.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social

hank you for sharing your experience with us! We understand how much you enjoy the craft ice maker, and we’re here to help ensure it’s performing at its best. Please reach out to our support team for assistance—we’re happy to assist you and get everything working perfectly so you can enjoy your craft ice cubes again! 😊 ^Anthony

Dec 29, 2020
martypantz
5 out of 5 stars
5 out of 5 stars review

lots of space

[This review was collected as part of a promotion.] nice clean look ,easily to clean stainless steel great having several different storage areas

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 7, 2018
rocket man
4 out of 5 stars
4 out of 5 stars review

door should close more securely

[This review was collected as part of a promotion.] door doesnt always close properly unless i push it

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 5, 2025
TimJ85
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

The refrigerator is great. However that huge dent/scratch on the front of it is not satisfying at all...

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey Tim! We appreciate you sharing this with us. We're so glad that you're enjoying your LG refrigerator. We understand the importance of having a flawless refrigerator and would love to investigate this further to ensure you are well taken care of, as your experience means the world to us. Can you please send us a private message with your contact info and model number. We'll be happy to look into it together! ^Joslyn