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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,141-2,150 of 2,263 reviews
Jul 29, 2024
Laura14
5 out of 5 stars
5 out of 5 stars review

Repair

[This review was collected as part of a promotion.] Moved into a new house and fridge/freezer went out within a week. Called around and LG was lowest quote to get fixed. Came out, great job, fixed within an hour. Works great.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hello there, Laura! Thanks for sharing your experience. Always great hearing our service team got your fridge back up and running quickly and left you with a smooth fix. If you ever need anything in the future, our team at @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Sep 4, 2024
Riley21
5 out of 5 stars
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] This fridge is so great! It has so much storage for all you items. With two freezers you have space for everything!I also LOVE the ice and water dispenser!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Riley. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. It’s wonderful to hear how much you’re enjoying the generous storage space. The dual freezer drawers on this unit make organizing frozen items effortless, and it’s great that the ice and water dispenser has become a favorite feature for you. This model is designed to bring convenience and capacity together, and it sounds like it’s doing exactly that. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️LG Digital Care Team ^Juvy

Jan 3, 2021
Gwen082258
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Love it!!! Has lots of room. Love that the doors have plenty of room to place items in. Looks awesome. Thank you.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 15, 2019
Sun Shine
5 out of 5 stars
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] We just bought this two weeks ago and have had it just short of a week. I love the double drawers in the freezer. It's a great refrigerator and would recommend it to anyone.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 30, 2020
Pieceofcrap123456789
1 out of 5 stars
1 out of 5 stars review

Worse refrigerator I ever owned

The ice maker on this unit is complete garbage. 2-3 drinks with ice and your out of ice. Bought this 1½ years ago and I'm ready to just throw it away and buy a new one.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. Again, we apologize for any inconvenience this has caused. ^Daphane

Sep 6, 2024
Nana 6669
3 out of 5 stars
3 out of 5 stars review

The ice maker sucks

We were excited to purchase this fridge because of the way it's set up. We have had nothing but problems with the ice maker and the extended warranty is a bit of a joke.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey Nana! We appreciate you sharing your LG fridge experience regarding the icemaker with us. We'd love to help bring that icy goodness back into your life again! Please reach out to us on social media @LGUSSupport with your model number and more information on your icemaker. Our team is here and eager to help! *Joseph

Dec 31, 2020
MissKitty33
4 out of 5 stars
4 out of 5 stars review

Great appliance

[This review was collected as part of a promotion.] We love this refrigerator, the water and ice dispenser is our favorite plus I love the drawers of the freezer. The door,open beeping is not my favorite thing but it is helpful.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 29, 2020
TAMMY46
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I brought this about 2 months ago and it is the neat refrigerator I have ever owned .I wouldn't change it for anything and the oven also

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 18, 2025
HELPME867
1 out of 5 stars
1 out of 5 stars review

Issues

Horrible refrigerator - water was pouring out over night and flooded our entire house leaking into the finished basement and garage. Pulled it out and the condenser was extremely hot. No longer cools at all.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team - Diego

Hey there. We're here for you and we want to help as best as possible. This sounds like a significant appliance situation, and we want to help. Please send us a private message on social media at @LGUSSupport so we can connect directly. We'd like to understand what you're going through and explore any available options to assist you. ^ Diego

Nov 6, 2017
Danielwl
5 out of 5 stars
5 out of 5 stars review

Great looking!

[This review was collected as part of a promotion.] What a beautiful refrigerator. The ice maker does not take up any room. The 2 drawer freezer drawers make it easy to separate item types. The shelves are easy to adjust.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621