Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 2,131-2,140 of 2,263 reviews
Aug 3, 2018
Happy in TN
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] We absolutely LOVE this refrigerator!! We like everything about it and have no complaints at all. We had our last refrigerator for 20+ years and have zero regrets about this purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 30, 2020
Stu4
5 out of 5 stars
5 out of 5 stars review

Great size and Features

[This review was collected as part of a promotion.] My wife and I replaced our old appliances a couple months ago and went this LG refrigerator. We are so happy with it. It's the perfect size and love the features.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 11, 2024
RobD15
5 out of 5 stars
5 out of 5 stars review

Great Quality!

[This review was collected as part of a promotion.] I purchased my new refrigerator about 2 months ago and my family and I love it! Tons of room in the fridge and freezer areas and the water is always cold. We love it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Rob. Thank you for sharing your thoughts about your LG refrigerator. We’re delighted to hear how much you and your family are enjoying it, especially the spacious fridge and freezer compartments and the consistently cold water. It’s wonderful to know it’s been such a great addition to your home over the past couple of months. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Nov 21, 2024
Desiree947
1 out of 5 stars
1 out of 5 stars review

Great while it lasted

[This review was collected as part of a promotion.] This fridge was good for 4 years then completly went out on me and was unable to fix after several repair attempts

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! Desiree! We want to make sure that you and your LG refrigerator are taken care of so you can enjoy it for many more years. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your fridge, and details about your previous conversations with support, and we'll be ready to help! *Josh

Dec 11, 2017
Stevejz71
5 out of 5 stars
5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] We bought this a few weeks ago and so far are thrilled with it. We love the space The French doors offer plus the freezer drawers are very nice.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 20, 2020
deejay11111
3 out of 5 stars
3 out of 5 stars review

Issues with compressor in the long run

We have had this refrigerator for 3 years. I loved it until the compressor stopped working. This was an expensive fridge. I wish I got more years out of it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane

Jun 28, 2024
stillherehmm
2 out of 5 stars
2 out of 5 stars review

Compressor went out

[This review was collected as part of a promotion.] Compressor went out at 3 1/2 years. LG knew it was a concern and covered it. We bought the extended coverage and had to go through them first and then LG. We lost everything in it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LMXS28626S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Oct 25, 2023
RayMandasbadexperience
1 out of 5 stars
1 out of 5 stars review

Avoid MSH Inc / Appliance Deals products

New LG Fridge is Great but the seller MSH Inc or Appliance Deals (not sure what their actual name is) does not respond to customers after the sale and the delivery was probably the worst delivery experience weve ever had.

Review from walmart.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Customer Care

We apologize for the inconvenience you have experienced with the seller and the delivery of your LG fridge. We understand how important it is to have a smooth purchasing and delivery process, and we regret that this was not the case for you.<br /><br />Should you ever need further assistance, don&#39;t hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using &#64;LGUSSupport, and we&#39;ll make every effort to address your concern promptly. -Francine

Feb 21, 2020
DanielTanna
2 out of 5 stars
2 out of 5 stars review

Refrigerator broke right after warranty expired!

The quality control on this unit is suspect to say the least. The little flap on the left hand door that seals the fridge doors shut stopped working after one year and 10 days.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP

Dec 5, 2017
Lisa Stitzlein
5 out of 5 stars
5 out of 5 stars review

LG refrigerator

[This review was collected as part of a promotion.] I love my new refrigerator-it has lots of storage and runs quietly! love the glide and serve drawer.The icemaker is very nice Thx

Review from lg.com
Helpful?6Y64GGUTQNK313624255621