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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,306 ratings2,269 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (470)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (259)

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Showing 2,131-2,140 of 2,269 reviews
Dec 10, 2017
Reviewer name: anot
4 out of 5 stars
4 out of 5 stars review

Very nice refridgerator

[This review was collected as part of a promotion.] We purchased this unit 1 month ago and so far so far so good. It has plenty of room top and bottom. Very nice to cold water on tap. My wife likes the ice cube size.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Aug 6, 2024
Reviewer name: PerdidoJim
1 out of 5 stars
1 out of 5 stars review

Terrible Quality

We have had our LG fridge less than two years. It doesn’t cool properly. Repairmen have been here 5 times and still not fixed. No way I’ll ever buy another LG.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hello there, Thank you for sharing your experience with us regarding your LMXS28626S refrigerator. We understand how important it is for your fridge to maintain proper cooling, and we understand your situation given the repeated repair attempts. To help troubleshoot, ensure that the vents inside the fridge are not blocked and that the door seals are intact. Sometimes, adjusting the temperature settings can also help improve cooling performance. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore additional solutions. We appreciate your patience and are committed to resolving this for you. LG Refrigerator – Why is my Fridge Not Cooling Properly? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 Thank you for reaching out. —Renzo

Dec 7, 2020
Reviewer name: BTST
5 out of 5 stars
5 out of 5 stars review

VERY NICE

[This review was collected as part of a promotion.] It’s like going from a 32” TV to a 65” TV. You open the double doors and instantly see everything. It so convenient. Only slight drawback is the designer ice cubes. They melt way too fast.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Nov 7, 2017
Reviewer name: Margarite
4 out of 5 stars
4 out of 5 stars review

Very spacious!

[This review was collected as part of a promotion.] I have only had my LG Refrigerator for a few days . So far, the features I like best are the ice maker being in the door, the beautiful black stainless steel cabinet and storage bins!!!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jan 20, 2025
Reviewer name: LizSw
1 out of 5 stars
1 out of 5 stars review

Freezer stopped working

Purchased this refrigerator 1.5 years ago and freezer is not working. Absolutely unacceptable!! Buyer beware!!! A fridge this expensive should last way longer

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hello Liz. Thank you for sharing your experience with the LG LMXS28626S. We appreciate the time you took to provide this feedback. Your insights regarding the freezer issue are important as we work to improve our products. We are dedicated to addressing these concerns. To do so, please reach out to our social media account @LGUSSupport. Our team will be more than happy to assist you further with your concerns and explore options for resolution. ~Ken

Jan 9, 2025
Reviewer name: Rubyjean
5 out of 5 stars
5 out of 5 stars review

Finally a great refrigerator!

[This review was collected as part of a promotion.] My fresh vegetables and meats last much longer with my new LG refrigerator. It keeps a consistent temperature and runs very quietly.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hey Ruby. That’s awesome to hear! It’s great that your fresh vegetables and meats last longer in your LG fridge. The consistent temperature and quiet operation really make a difference in preserving your food. Plus, with the ThinQ app, you can manage and monitor your fridge remotely. It allows you to track energy filter usage and temperature changes and is compatible with Google or Alexa voice assistants. For more questions, private message us on social media @LGUSSupport. Enjoy the convenience and freshness it brings! 😊 #LifeisGood ^David

Sep 6, 2024
Reviewer name: Nana 6669
3 out of 5 stars
3 out of 5 stars review

The ice maker sucks

We were excited to purchase this fridge because of the way it's set up. We have had nothing but problems with the ice maker and the extended warranty is a bit of a joke.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hey Nana! We appreciate you sharing your LG fridge experience regarding the icemaker with us. We'd love to help bring that icy goodness back into your life again! Please reach out to us on social media @LGUSSupport with your model number and more information on your icemaker. Our team is here and eager to help! *Joseph

Jan 10, 2018
Reviewer name: mikerig45
5 out of 5 stars
5 out of 5 stars review

Great Features including fingerprint free exterior

[This review was collected as part of a promotion.] We love the a mount of space on the doors and in the interior of the refrigerator. We are able to view everything in the glide and serve drawer.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Oct 27, 2024
Reviewer name: Carcon36
3 out of 5 stars
3 out of 5 stars review

Walter filter problems!

We have had trouble with changing the water filter in our model. We even had a repair man come and try to change it and he could not get it to work. Other than this glitch, this refrigerator/freezer has been very good.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hey there! Thank you for sharing your experience with us. We want you to relish the fresh water and ice from your LG refrigerator, as it brings a wonderful element to your fridge! Check out this helpful guide: http://spr.ly/6429SzEtb. It has a video that will guide you through changing the water filter in your fridge step by step. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be happy to help you out at any time! ^Joslyn

Jul 24, 2024
Reviewer name: gylac
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Awesome refrigerator. Very roomy and good visibility to all items. Easily keep everything organized.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hi, Gylac. We appreciate you sharing your experience with the LG Refrigerator (LMXS28626D) model. It’s great to hear how much you’re enjoying this refrigerator. The roomy interior, clear visibility, and easy‑to‑organize layout are exactly what the LG LMXS28626D is designed to deliver, thanks to its wide French‑door design and well‑planned storage zones. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy