We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Hi, Cam! What an awesome review to read. We’re excited to hear your LG Refrigerator is giving you all that spacious storage, with the double freezer drawers making organization a breeze. It’s great knowing the ice maker is performing well and everything is running smoothly so far! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Again, we apologize for the inconvenience and frustration caused. ^Daphane

Hi, Shirleyj. Thanks for sharing your experience. It’s great to hear how much you’re enjoying your LG Refrigerator (LMXS28626S) model. Having an ice maker that works reliably — and doesn’t leak — makes such a big difference in everyday convenience. The multiple ice size options are a nice bonus, too. It’s wonderful to know the fridge has been a solid upgrade and that you’re happy with your purchase from your local store. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Hi, Bev. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. It’s wonderful to hear how much you’re enjoying the 4‑door design. That extra drawer really does make a difference — being able to organize and quickly find freezer items is a game‑changer. And it’s great to know the ice maker is giving you plenty of ice while taking up less space than your previous side‑by‑side. That balance of storage and convenience is exactly what this model is built for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.