Hello Liz. Thank you for sharing your experience with the LG LMXS28626S. We appreciate the time you took to provide this feedback. Your insights regarding the freezer issue are important as we work to improve our products. We are dedicated to addressing these concerns. To do so, please reach out to our social media account @LGUSSupport. Our team will be more than happy to assist you further with your concerns and explore options for resolution. ~Ken

Hi, Shirleyj. Thanks for sharing your experience. It’s great to hear how much you’re enjoying your LG Refrigerator (LMXS28626S) model. Having an ice maker that works reliably — and doesn’t leak — makes such a big difference in everyday convenience. The multiple ice size options are a nice bonus, too. It’s wonderful to know the fridge has been a solid upgrade and that you’re happy with your purchase from your local store. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Hi there, Thank you for bringing this to our attention. I'm so sorry to hear that you're experiencing an issue with your LG LMXS28626D refrigerator. I understand how frustrating it can be to deal with mysterious error codes, especially when they appear and then disappear without providing any clear guidance. I want to assure you that I'm here to help and appreciate your patience. I'll do my best to assist you in understanding the code and resolving the issue. The code "LMXS28626D" is likely related to a specific problem with your refrigerator's operation. After conducting a thorough research, I found that this code is often associated with a temperature sensor error or a malfunction in the refrigeration system. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, Bev. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. It’s wonderful to hear how much you’re enjoying the 4‑door design. That extra drawer really does make a difference — being able to organize and quickly find freezer items is a game‑changer. And it’s great to know the ice maker is giving you plenty of ice while taking up less space than your previous side‑by‑side. That balance of storage and convenience is exactly what this model is built for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Hey there! Desiree! We want to make sure that you and your LG refrigerator are taken care of so you can enjoy it for many more years. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your fridge, and details about your previous conversations with support, and we'll be ready to help! *Josh