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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,101-2,110 of 2,263 reviews
Dec 28, 2020
Dianne 4450
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I have had this refrigerator for a few months now! I absolutely love it! Don’t have any problems at all, so many great features, great display and lighting, ice maker is awesome! Love love love!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 19, 2024
Lance R
5 out of 5 stars
5 out of 5 stars review

Local repairman the bomb

[This review was collected as part of a promotion.] Once I got pre approval for a local repairman all worked great but before that I was without a fridge for 2 months and the fridge was only 3 years old.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello, Lance. Thank you for sharing your thoughts about your LG refrigerator. It’s great to hear that everything is working well now with the help of your local repair technician, and we appreciate you taking the time to share your experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 9, 2025
Rubyjean
5 out of 5 stars
5 out of 5 stars review

Finally a great refrigerator!

[This review was collected as part of a promotion.] My fresh vegetables and meats last much longer with my new LG refrigerator. It keeps a consistent temperature and runs very quietly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey Ruby. That’s awesome to hear! It’s great that your fresh vegetables and meats last longer in your LG fridge. The consistent temperature and quiet operation really make a difference in preserving your food. Plus, with the ThinQ app, you can manage and monitor your fridge remotely. It allows you to track energy filter usage and temperature changes and is compatible with Google or Alexa voice assistants. For more questions, private message us on social media @LGUSSupport. Enjoy the convenience and freshness it brings! 😊 #LifeisGood ^David

Aug 2, 2024
Godfrey m
1 out of 5 stars
1 out of 5 stars review

Poor product

I bought the house in December which the refrigerator was new never used and just because they bought it before the house was finished 2 parts have went out on it in the 7 months I’ve had it and it’s not under warranty so not happy at all

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Godfrey. Thank you for sharing your experience with us regarding your refrigerator. We understand the inconvenience this may have caused you with a new appliance, especially when it has only been in use for a short time. Your feedback is important to us, and we want to assist you in any way we can. If you have further questions, feel free to send us a private message via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC

Dec 5, 2017
The Chief
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We bought this about a month ago and we are likening all the features it provides. Nice water spout, great ice dispenser and it keeps the lettuce very fresh.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 18, 2024
Cam1010
5 out of 5 stars
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] The fridge has a ton of space! The double drawers work really well for organizing frozen food. The ice marker is great and so far no issues.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Cam! What an awesome review to read. We’re excited to hear your LG Refrigerator is giving you all that spacious storage, with the double freezer drawers making organization a breeze. It’s great knowing the ice maker is performing well and everything is running smoothly so far! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 24, 2020
Anonymous
1 out of 5 stars
1 out of 5 stars review

Do NOT BUY THIS APPLIANCE,

We bought my dream fridge three years ago, and have has the ice maker die on us, and the motor die on us twice! TWICE! Completely unacceptable for the price paid.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Dec 2, 2020
quironga
5 out of 5 stars
5 out of 5 stars review

Perfect, everything you need

[This review was collected as part of a promotion.] Very spacious and I love the ice maker , the ice is cute and small, perfect.. beautiful dark color and easy to keep clean

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 4, 2024
stillherehmm
2 out of 5 stars
2 out of 5 stars review

Sad

[This review was collected as part of a promotion.] Compressor went out around 3 1/2 years. LG covered it because they knew it was a problem. Lost all the food in it, horrible

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello there! Thank you for sharing your experience with us. We're sorry to hear about the issue with your LMXS28626S refrigerator's compressor. We understand how frustrating it must have been to lose all your food. We're glad to hear that LG covered the compressor replacement, acknowledging the issue. If there's anything else we can assist you with or if you have any questions, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and understanding. —Junel

Feb 22, 2021
Tere515
2 out of 5 stars
2 out of 5 stars review

Not good quality

[This review was collected as part of a promotion.] All door tray broke in the Firts year, also ice machine is very small and take forever to make ice, this is the worst refrigerator I had.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane