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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4 out of 5 stars
stars
2,306 ratings2,269 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (470)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (259)

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Showing 2,101-2,110 of 2,269 reviews
Aug 18, 2024
Reviewer name: Cam1010
5 out of 5 stars
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] The fridge has a ton of space! The double drawers work really well for organizing frozen food. The ice marker is great and so far no issues.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hi, Cam! What an awesome review to read. We’re excited to hear your LG Refrigerator is giving you all that spacious storage, with the double freezer drawers making organization a breeze. It’s great knowing the ice maker is performing well and everything is running smoothly so far! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 21, 2020
Reviewer name: DanielTanna
2 out of 5 stars
2 out of 5 stars review

Refrigerator broke right after warranty expired!

The quality control on this unit is suspect to say the least. The little flap on the left hand door that seals the fridge doors shut stopped working after one year and 10 days.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP

Jul 20, 2020
Reviewer name: deejay11111
3 out of 5 stars
3 out of 5 stars review

Issues with compressor in the long run

We have had this refrigerator for 3 years. I loved it until the compressor stopped working. This was an expensive fridge. I wish I got more years out of it.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane

Dec 7, 2020
Reviewer name: Speedyrice
5 out of 5 stars
5 out of 5 stars review

Well Lit Inside

[This review was collected as part of a promotion.] We are very happy with our new LG refrigerator. It is very quiet, lots of space inside and very well lit to see things.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 14, 2020
Reviewer name: Paloma Ln
2 out of 5 stars
2 out of 5 stars review

Problems with Doors and water/ice dispencer

[This review was collected as part of a promotion.] I both this a year and half ago and am still having problems with door that won't close and water dispenser that leaks water

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Dec 25, 2017
Reviewer name: Bubba22
4 out of 5 stars
4 out of 5 stars review

A lot of space

[This review was collected as part of a promotion.] Only been a few weeks but so far so good. Tons of room up top. Ice and water works great. Review should take place again in a couple years.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Oct 27, 2024
Reviewer name: Carcon36
3 out of 5 stars
3 out of 5 stars review

Walter filter problems!

We have had trouble with changing the water filter in our model. We even had a repair man come and try to change it and he could not get it to work. Other than this glitch, this refrigerator/freezer has been very good.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hey there! Thank you for sharing your experience with us. We want you to relish the fresh water and ice from your LG refrigerator, as it brings a wonderful element to your fridge! Check out this helpful guide: http://spr.ly/6429SzEtb. It has a video that will guide you through changing the water filter in your fridge step by step. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be happy to help you out at any time! ^Joslyn

Dec 14, 2017
Reviewer name: RJP1968
5 out of 5 stars
5 out of 5 stars review

LG FRIDGE

[This review was collected as part of a promotion.] I bought my new LG refrigerator, I have had for two weeks, it looks beautiful and I love the two freezer drawers

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 11, 2024
Reviewer name: RobD15
5 out of 5 stars
5 out of 5 stars review

Great Quality!

[This review was collected as part of a promotion.] I purchased my new refrigerator about 2 months ago and my family and I love it! Tons of room in the fridge and freezer areas and the water is always cold. We love it!

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hi, Rob. Thank you for sharing your thoughts about your LG refrigerator. We’re delighted to hear how much you and your family are enjoying it, especially the spacious fridge and freezer compartments and the consistently cold water. It’s wonderful to know it’s been such a great addition to your home over the past couple of months. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Aug 26, 2021
Reviewer name: Gaspra
1 out of 5 stars
1 out of 5 stars review

No longer works after three years

Like many others, my 3-year old refrigerator also suddenly stopped cooling. The compressor pretended to be running but didn't cool/freeze anything. The 15-year GE refrigerator I had worked great, which I should have kept.

Helpful?2JM6S803LSS113624255621
reply from Supplier Response

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette