Customer reviews for LG 28 cu. ft. French Door Refrigerator

Customer reviews for LG 28 cu. ft. French Door Refrigerator for

LG 28 cu. ft. French Door Refrigerator

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4.1 out of 5 stars

stars2,289 ratings2,253 reviews

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Dec 21, 2024

Gus G

1 out of 5 stars review

Stay Away

[This review was collected as part of a promotion.] I bought this in 2021 and it broke in 2024. Half of the features didn’t work and then it gave out within 4 years.

Review from lg.com

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reply from LG Digital Care Team

Hey there. We appreciate your feedback and understand your concerns. It’s disappointing to hear about your experience. If you'd like, we can look into the details and help explore possible solutions. Please feel free to send us a direct message on social media @LGUSSupport with your information so we can assist you further. We'll be here ready to help. ^ Diego

Jul 24, 2024

gylac

5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Awesome refrigerator. Very roomy and good visibility to all items. Easily keep everything organized.

Review from lg.com

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reply from LG

Hi, Gylac. We appreciate you sharing your experience with the LG Refrigerator (LMXS28626D) model. It’s great to hear how much you’re enjoying this refrigerator. The roomy interior, clear visibility, and easy‑to‑organize layout are exactly what the LG LMXS28626D is designed to deliver, thanks to its wide French‑door design and well‑planned storage zones. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jun 21, 2024

Joseph Frascella

5 out of 5 stars review

[This review was collected as part of a promotion.] I bought my Lg Refrigerator. It’s been awesome. It broke down and LG has been totally awesome. Taken care of the problem thank you LG.

Review from lg.com

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Nov 6, 2024

kennymac68

2 out of 5 stars review

nice until it died

Nice frige, until it died after just past the 5 year point. I just clened out my fathers house and removed his frige....he bought it in '82 and it is still working. What happened to quality?

Review from lg.com

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reply from LG Social

Thanks for sharing your experience! Is your fridge fixed now, or are you still having issues? If not, feel free to reach out to us on social media @LGUSSupport with your details. We’ll be happy to assist and help get everything back on track. We know how important it is to have a reliable fridge, and we’re here to help. ~Ivy

Nov 7, 2017

Margarite

4 out of 5 stars review

Very spacious!

[This review was collected as part of a promotion.] I have only had my LG Refrigerator for a few days . So far, the features I like best are the ice maker being in the door, the beautiful black stainless steel cabinet and storage bins!!!

Review from lg.com

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Dec 29, 2020

TAMMY46

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I brought this about 2 months ago and it is the neat refrigerator I have ever owned .I wouldn't change it for anything and the oven also

Review from lg.com

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Dec 20, 2020

Screwed by LG

1 out of 5 stars review

This refrigerator lasted 3 years then quit working because of a defective compressor. replaced compressor and it was defective also. 0ne month without a working refrigerator.

Review from lg.com

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reply from LGE Social Media

I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Again, we apologize for the inconvenience and frustration caused. ^Daphane

May 15, 2023

Legy

1 out of 5 stars review

Never will get one

Issue after the first yr. And everytime a tech comes it get bad again. I will never again get LG. I'm wondering is this model on Recall, we are all having the same issue LMXS28626D

Review from lg.com

Helpful?

reply from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Sep 6, 2024

Nana 6669

3 out of 5 stars review

The ice maker sucks

We were excited to purchase this fridge because of the way it's set up. We have had nothing but problems with the ice maker and the extended warranty is a bit of a joke.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey Nana! We appreciate you sharing your LG fridge experience regarding the icemaker with us. We'd love to help bring that icy goodness back into your life again! Please reach out to us on social media @LGUSSupport with your model number and more information on your icemaker. Our team is here and eager to help! *Joseph

Aug 18, 2024

Lynn Devoe

1 out of 5 stars review

Garage please don't purchase

The date the refrigerator was made can not be the purchase date. Such incompetence!!!! I purchased this refrigerator in 2020. And it has been nothing but problems.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey Lynn! Garage fridges are an awesome addition to your home, and we would love to lend a helping hand with yours. You can find the manufacturing date on your LG fridge by checking the serial number. The first number will represent the year, while the second and third numbers will show the month of production. You can locate the purchase date on your receipt or invoice. If you have any other questions, just let us know! We're here to help via social media at @LGUSSupport. *Jae