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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,081-2,090 of 2,263 reviews
Sep 9, 2021
Jim
1 out of 5 stars
1 out of 5 stars review

Bad compressor

Compressor quit when the refrigerator was less than 4 years old. Looking through the comments it shows that several people have this same problem. LG should do something to help the customer with the full cost of repairs.

Helpful?6Y64GGUTQNK313624255621
reply from Supplier Response

We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Sep 27, 2020
Areej
1 out of 5 stars
1 out of 5 stars review

Dont buy this

[This review was collected as part of a promotion.] I bought this and it died within two years! LG wont help. I have been going back anf forth for 5days now. Save urself the trouble and spend ur money elsewhere

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Jun 30, 2018
AGPmanager
5 out of 5 stars
5 out of 5 stars review

LG refrigerator

[This review was collected as part of a promotion.] We purchased this LG refrigerator about 2 weeks ago and it exceeds our expectations. Food stays cold on very min temperature and freezer getting ice in less that 1hr. Perfect, very happy

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 26, 2025
Nina R
1 out of 5 stars
1 out of 5 stars review

Skip this one

Cooling fan motor started making an awful noise at 1 year and a half. The fan is done. I should have read the reviews before purchasing - currently regretting this expensive purchase!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team - Diego

Hey Nina. We understand how important it is for your appliance to function smoothly, and we appreciate you bringing this to our attention. We're here to help explore solutions and ensure your appliance is performing as it should be. Please send us a private message on social media @LGUSSupport with your model number and purchase date. We're confident we can explore the best path to a great resolution for you. ^ Diego

Dec 10, 2017
anot
4 out of 5 stars
4 out of 5 stars review

Very nice refridgerator

[This review was collected as part of a promotion.] We purchased this unit 1 month ago and so far so far so good. It has plenty of room top and bottom. Very nice to cold water on tap. My wife likes the ice cube size.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 7, 2020
Speedyrice
5 out of 5 stars
5 out of 5 stars review

Well Lit Inside

[This review was collected as part of a promotion.] We are very happy with our new LG refrigerator. It is very quiet, lots of space inside and very well lit to see things.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 26, 2024
Gus G
1 out of 5 stars
1 out of 5 stars review

Broke in less than 4 years

[This review was collected as part of a promotion.] I bought this in Jan 2021 and it broke in Nov 2024. Disappointed with the quality and the lack of longevity.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there Gus! We want to help keep your LG refrigerator up and running so you can enjoy it for many years. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your fridge, and we'll be ready to help! *Josh

Dec 21, 2024
Gus G
1 out of 5 stars
1 out of 5 stars review

Stay Away

[This review was collected as part of a promotion.] I bought this in 2021 and it broke in 2024. Half of the features didn’t work and then it gave out within 4 years.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there. We appreciate your feedback and understand your concerns. It’s disappointing to hear about your experience. If you'd like, we can look into the details and help explore possible solutions. Please feel free to send us a direct message on social media @LGUSSupport with your information so we can assist you further. We'll be here ready to help. ^ Diego

Jan 4, 2021
MatthewS
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator!

[This review was collected as part of a promotion.] We have had this refrigerator for a couple of months now, and are very pleased. Good features, well built, and very spacious.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 19, 2025
DMM New Jersey
5 out of 5 stars
5 out of 5 stars review

Happy with LG Refrig

Love my new LG refrig!!! Classy look, lots of room, very bright inside makes it easy to see products at a glance. Two freezer drawers make it easy to arrange frozen food.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there. We’re so excited that you’re loving your LG fridge! Isn’t it awesome to have all that space and never stress about finding your favorite hidden snacks? And those two freezers? Perfect for keeping everything organized for future munching! For more questions, private message us on social media @LGUSSupport. Enjoy! 😊^David