Customer reviews for LG 28 cu. ft. French Door Refrigerator

Customer reviews for LG 28 cu. ft. French Door Refrigerator for

LG 28 cu. ft. French Door Refrigerator

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4.1 out of 5 stars

stars2,289 ratings2,253 reviews

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Jun 5, 2020

2468iguvup

2 out of 5 stars review

Noisy and ice maker continues to fail

[This review was collected as part of a promotion.] Bought in 2017 worked fine for about 2 years until vibration noise became an issue. Followed by ice maker problems. Would recommend product except for these problems.

Review from lg.com

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reply from LGE Social Media

Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Again, we apologize for any inconvenience this has caused. ^Daphane

Jan 2, 2018

KatiemeLove

5 out of 5 stars review

Organizes well, great features

[This review was collected as part of a promotion.] I like that it doesn’t show every fingerprint. You can see everything, so food doesn’t get forgotten, and wasted. It’s very quiet & energy efficient.

Review from lg.com

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May 30, 2020

Pieceofcrap123456789

1 out of 5 stars review

Worse refrigerator I ever owned

The ice maker on this unit is complete garbage. 2-3 drinks with ice and your out of ice. Bought this 1½ years ago and I'm ready to just throw it away and buy a new one.

Review from lg.com

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reply from LGE Social Media

Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. Again, we apologize for any inconvenience this has caused. ^Daphane

Apr 7, 2020

mrjoe

1 out of 5 stars review

Died after 2 yrs

Bought this refrigerator again after we had moved.. The new one purchased in April 2018 now has a bad compressor.. LG seems to know about this after all of the lawsuits and still hasn't put a better compressor in.. sad..

Review from lg.com

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reply from LGE Social Media

Understandable you are concerned about the class-action lawsuit concerning our linear compressors in our refrigerators. Please rest assured that we confidently stand behind our products and we are committed to continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. A settlement has been reached. This settlement is not to serve as acknowledgement of any defect regarding our compressors. For specific terms of the settlement, including eligibility information or how to submit a claim, please visit the official settlement website: http://www.lgfridgesettlement.com.

Dec 31, 2020

MissKitty33

4 out of 5 stars review

Great appliance

[This review was collected as part of a promotion.] We love this refrigerator, the water and ice dispenser is our favorite plus I love the drawers of the freezer. The door,open beeping is not my favorite thing but it is helpful.

Review from lg.com

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Dec 5, 2017

Lisa Stitzlein

5 out of 5 stars review

LG refrigerator

[This review was collected as part of a promotion.] I love my new refrigerator-it has lots of storage and runs quietly! love the glide and serve drawer.The icemaker is very nice Thx

Review from lg.com

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Dec 5, 2017

The Chief

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We bought this about a month ago and we are likening all the features it provides. Nice water spout, great ice dispenser and it keeps the lettuce very fresh.

Review from lg.com

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Jan 3, 2021

Gwen082258

5 out of 5 stars review

[This review was collected as part of a promotion.] Love it!!! Has lots of room. Love that the doors have plenty of room to place items in. Looks awesome. Thank you.

Review from lg.com

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Aug 13, 2024

Bev M

5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I love my 4 door fridge. The extra drawer makes it easy to organize and find everything in the freezer. The ice maker takes up less space than my old side-by-side, yet I still have plenty of ice.

Review from lg.com

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reply from LG

Hi, Bev. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. It’s wonderful to hear how much you’re enjoying the 4‑door design. That extra drawer really does make a difference — being able to organize and quickly find freezer items is a game‑changer. And it’s great to know the ice maker is giving you plenty of ice while taking up less space than your previous side‑by‑side. That balance of storage and convenience is exactly what this model is built for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Oct 25, 2023

RayMandasbadexperience

1 out of 5 stars review

Avoid MSH Inc / Appliance Deals products

New LG Fridge is Great but the seller MSH Inc or Appliance Deals (not sure what their actual name is) does not respond to customers after the sale and the delivery was probably the worst delivery experience weve ever had.

Review from walmart.com

Helpful?

reply from LG Digital Customer Care

We apologize for the inconvenience you have experienced with the seller and the delivery of your LG fridge. We understand how important it is to have a smooth purchasing and delivery process, and we regret that this was not the case for you.<br /><br />Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine