Customer reviews for LG 28 cu. ft. French Door Refrigerator

Customer reviews for LG 28 cu. ft. French Door Refrigerator for

LG 28 cu. ft. French Door Refrigerator

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4.1 out of 5 stars

stars2,289 ratings2,253 reviews

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Showing 2,071-2,080 of 2,253 reviews

Dec 19, 2024

Gerry85

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We purchased the unit a few weeks ago. Great product. Plenty of room, easy to use, very quite. Very pleased with the purchase.

Review from lg.com

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reply from LG Digital Care Team

Hi Gerry, thank you for sharing your feedback on the LMXS28626S. It’s great to hear the refrigerator has been such a strong fit so far — plenty of space, easy‑to‑use features, and quiet performance make a big difference day to day. We’re glad you’re pleased with your purchase. For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Jul 28, 2024

6262

5 out of 5 stars review

wifi,ice maker,informs me when door is open

[This review was collected as part of a promotion.] One of the best decision is buying a LG Refrigerator. Keep up the with the best products that ya are making

Review from lg.com

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Dec 29, 2020

Kobieboy

5 out of 5 stars review

Spacious shelves, great lighting

[This review was collected as part of a promotion.] Features, like shelving, offer a lot of choices, lighting is well placed. Easy to replace water filter

Review from lg.com

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Mar 1, 2022

JBJBJBJBJBJBJBJBJBJB

1 out of 5 stars review

Keeps breaking down

I've had this refrigerator for 4 years. It was repaired by factory technicians 3 times last year. The freezer is now up to 25 degrees F. I've lost a lot of food & was only reimbursed once. To breakdown 4 times in the last year is unbelievable.

Review from lg.com

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reply from Social Media

Joseph, let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thanks^Sandy

Jan 2, 2018

KatiemeLove

5 out of 5 stars review

Organizes well, great features

[This review was collected as part of a promotion.] I like that it doesn’t show every fingerprint. You can see everything, so food doesn’t get forgotten, and wasted. It’s very quiet & energy efficient.

Review from lg.com

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May 30, 2020

Pieceofcrap123456789

1 out of 5 stars review

Worse refrigerator I ever owned

The ice maker on this unit is complete garbage. 2-3 drinks with ice and your out of ice. Bought this 1½ years ago and I'm ready to just throw it away and buy a new one.

Review from lg.com

Helpful?

reply from LGE Social Media

Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. Again, we apologize for any inconvenience this has caused. ^Daphane

Jul 1, 2024

topcat36

3 out of 5 stars review

Not bad/needed repairs

The fan stopped working within 9 months of purchasing. Getting it fixed under the warranty was a challenge and took 3 weeks. Aside from that, the fridge is nice. My only issue is that the ice maker side door is very heavy and constantly slams shut.

Review from lg.com

Helpful?

reply from LG

Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LMXS28626S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 2, 2020

quironga

5 out of 5 stars review

Perfect, everything you need

[This review was collected as part of a promotion.] Very spacious and I love the ice maker , the ice is cute and small, perfect.. beautiful dark color and easy to keep clean

Review from lg.com

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Oct 24, 2020

Anonymous

1 out of 5 stars review

Do NOT BUY THIS APPLIANCE,

We bought my dream fridge three years ago, and have has the ice maker die on us, and the motor die on us twice! TWICE! Completely unacceptable for the price paid.

Review from lg.com

Helpful?

reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Oct 30, 2024

Boots31

5 out of 5 stars review

I like the configuration and the water dispenser

I have had this for a little over 2 weeks. It is way bigger than I need but it is really so nice. I will still figure out how to connect to wi fi. Can't figure out why I would use that but I will

Review from lg.com

Helpful?

reply from LG

Hello, Boots! We appreciate you sharing your experience with your LG Refrigerator. It’s great to hear that even though it’s larger than you expected, you’re really enjoying it so far. Once you get the Wi‑Fi feature connected, you’ll be able to explore helpful options like software updates, smart diagnostics, and app‑based controls — all designed to make the LG experience even smoother. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James