Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,306 ratings2,269 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (470)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (259)

Member photos

Sort by |
Showing 2,051-2,060 of 2,269 reviews
May 17, 2023
Reviewer name: Unhappy Me for Buying LG
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Looked good, but didn’t last!

I really expected this LG to last longer than 4 1/2 years. First the ice maker then the compressor.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Social Media

Hi, thank you for taking the time to post your review. Should you be inclined to do so, please contact us at (800) 243- 0000 from Mon. to Sun. 8AM - 9PM EST so that we can assist in getting your compressor and your ice maker repaired. It would be our pleasure to help get your refrigerator back in working condition. ^Chris

Mar 16, 2018
Reviewer name: Rayfab
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great looks

Works great many features. Easy to move and clean behind. Ice makers.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Nov 29, 2022
Reviewer name: Arkie72401
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful refrigerator, all I wanted in a fridge

I got everything I wanted and more, wonderful fridge

Review from lg.com
Helpful?2JM6S803LSS113624255621
Oct 20, 2022
Reviewer name: delores kern
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Electronics

I wish it had a light on the door for the ice & water all the time

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jan 21, 2020
Reviewer name: Kingfish583
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my Refrigerator

Refrigerator quiet and I’m glad I don’t have to mess with no temperature control

Review from lg.com
Helpful?2JM6S803LSS113624255621
Sep 13, 2019
Reviewer name: lakemeadrat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice unit

Great access to all compartments and food. Plenty of storage.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Sep 20, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Beware of ice maker

I bought the refrigerator approximately 18 months ago and the ice maker has no worked properly.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from Customer Care

Hey there. Thank you for taking your time in leaving us a review regarding your 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator. We understand the importance of having a working icemaker for your refrigerator and we'd be more than happy to look into this. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony

Jan 15, 2024
Reviewer name: Billyhank1
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Poor fan quality

Broken fan after less than 2 years! Not happy with it

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Thank you for taking the time to share your feedback about your LG LMXS28626D. It's sad to hear that you are experiencing issues with the fan. We understand the importance of providing high-quality products and excellent customer service. Please don't hesitate to send a direct message to @LGUSSupport on social media. We're here to help and look forward to hearing back from you soon. ^Con

Apr 29, 2021
Reviewer name: Kbadu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I bought this 3 years ago and happy with it, it has been working effectively

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 25, 2023
Reviewer name: Bibsie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I bought a refrigerator 1 year ago and it broke down: can you imagine?

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hi Bibsie, thanks for reaching out and sharing your experience with the LMXS28626S refrigerator. This model features LG’s Smart Cooling system, designed to maintain consistent temperatures and long-term reliability. If the unit isn’t operating as expected, here are a few steps you can try: ⦁ Check for airflow blockages: Ensure vents inside the fridge and freezer aren’t obstructed by food items. ⦁ Inspect door seals: Make sure the doors close securely and the gaskets are clean and intact. ⦁ Verify temperature settings: Recommended settings are 37°F for the refrigerator and 0°F for the freezer. ⦁ Clean condenser coils: If accessible, remove any dust buildup to improve cooling efficiency. ⦁ Listen for compressor activity: The compressor should cycle periodically. If it’s silent or running continuously, it may need attention. You can find additional troubleshooting guidance here: https://www.lg.com/us/support/help-library/refrigerator-is-not-cooling--20153117961872 If the issue is still present, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look. ^Rich