Hi Pat! We appreciate you taking the time to post your 5 star review! We're always ecstatic to hear from customers who love our appliances! Enjoy all the features that your fridge has to offer! Should you ever need support, don't hesitate to reach out to us via one of the following ways: https://www.lg.com/us/support/contact. ^Chris

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane