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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,031-2,040 of 2,263 reviews
Sep 5, 2022
Javagirl h
5 out of 5 stars
5 out of 5 stars review

NICE Fridge

Bought a year ago and am very happy. We like all the features. Love that it shows when the filters need changing. The water filtration system is top notch, delicious water. It suits our family of 5 well with its size. We have only good things to say about our first LG refrigerator. Hope it lasts us a very long time. We just purchased more LG products due to liking this one so much.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 29, 2020
smokinjj
5 out of 5 stars
5 out of 5 stars review

Loads of room

[This review was collected as part of a promotion.] LG is the best rated of all refrigerators with the ice maker in the door. This feature alone gives me extra room in my refrigerator. Even if the ice maker jams, it is super easy to fix (just make sure the water line isn't kinked). The vegetable and fruit bins are huge, as is the deli tray. Because of the size, we never seem to fill the refrigerator or freezer no matter how many sales my husband manages to find. I'm really happy with my LG and would recommend it to anyone.

Review from lg.com
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Dec 27, 2017
Cwag
4 out of 5 stars
4 out of 5 stars review

Quiet, Good value for to size and features

[This review was collected as part of a promotion.] Have had little less than one month. Interior space is fantastic. Seems like I cannot fill it up. We are a family of four. Love the shelves on exterior of ice maker for extra space on door. Water line simple to hook up and water and ice are fantastic. Like the shape of the little cubes. This is the most quiet refrigerator I have ever owned. Only thing that is audible is the ice dropping from nice maker. Double drawer is convenient, but I would like a light in the bottom drawer area. Top drawer is lit, but lower area is difficult to see. Also, switching the button from water to ice typically takes requires me to push the button twice. Small issue, appears that the first push wakes up the unit, then the second actually allows selection. This unit will not for for through 36" door without removal of fridge and freezer doors. No issue if you are having an installer move your fridge, but there are a number of electrical connections that have to be unplugged and a water tune, which I could not figure out. This is only applicable for the few DIY installers. These quirks are minimal.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 29, 2024
Former LG guy
2 out of 5 stars
2 out of 5 stars review

Great design features inferior cooling system

[This review was collected as part of a promotion.] We bought the French door model Model LMXS28626S/02 in December or 2019 and we started having problems with it in early July 2024. LG is known to have serious compressor problems and we decided to buy a new refrigerator, different brand, as we just didn't want the unknown factor in our lives. Last few weeks unit was frosting up and temperature was varying greatly. As far as the design and features of the unit, we loved it. I was very disappointed that the LG cooling system was inferior and problematic.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello there. Thank you for sharing your feedback on the LMXS28626S refrigerator. We appreciate your detailed insights into your experience with the unit. We understand the issues you encountered with the cooling system and the compressor. Ensuring our customers' satisfaction is our top priority, and we understand your decision to switch to a different brand for peace of mind. If there's anything else we can assist you with or if you have any questions about your new refrigerator, please send us a private message on Social Media @LGUSSupport. We value your feedback and are here to help. Thank you for giving LG a chance, and we apologize for any inconvenience caused. —Mau

Mar 29, 2022
CoolMan2
3 out of 5 stars
3 out of 5 stars review

Cheap Shelves

When our last referigerator died we were in a bind to buy something in stock. This was it. Initially looked to be great and seems to work just fine. However, the shelf frames are plastic and only slide in on one side. They leave very little room for flexibility and stability. Also, there is no cover to hide the black rubber foot adjusters in the front. Just really expected more quality for this price range.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer

Dec 29, 2020
Shiva Jagini
5 out of 5 stars
5 out of 5 stars review

Best in performance and storage

[This review was collected as part of a promotion.] I am very happy for going with this refrigerator, storage is huge and cooling is perfect. Having smart app to control the temperature and other options is a cool feature and I strongly recommend to buy this compared to other brands

Review from lg.com
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Dec 26, 2020
Johnibones
3 out of 5 stars
3 out of 5 stars review

Nice Refrigerator. Trouble linking to WiFi.

[This review was collected as part of a promotion.] I bought this refrigerator in September 2020. Got it in my kitchen mid October and I still haven't been able to connect it to wifi. Not sure if there are more features when operated through the app and wifi? Currently I have been disappointed with the ice maker. It has an extra tray for extra ice but does not produce extra ice. The water dispenser does not dispense cold water. It is room temperature. It also makes crazy, loud, disturbing noises all the time and especially at night!. So there are a few things I'm not satisfied with. Over all, I like the frig.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 8, 2021
Tlc29
4 out of 5 stars
4 out of 5 stars review

Great product for the price!

[This review was collected as part of a promotion.] I got this approximately 3 months ago and I love the space it has available. Both the refrigerator and the freezer portion have a great amount of space. My only complaint is the ice maker. I tend to use a lot of ice daily in my water and if anyone else is using it consistently throughout the day or if we have a party it can’t always keep up. It does have the Ice Plus feature which helps, but we have had to purchase bagged once or twice during the holidays when company was present. Overall, it was a great purchase and I would recommend.

Review from lg.com
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Jun 16, 2024
LarryWB
5 out of 5 stars
5 out of 5 stars review

Well-made and effective

[This review was collected as part of a promotion.] Have had this LG for only a month or so, but loving it thus far. The price was good, easy to install and use, quiet, and effective. Love the double-door freezers, which was a major selling point b/c they really cut down on items being lost at the bottom of one drawer. My only annoyance is that the left door seems to slam shut b/c it is so heavy with all the ice-making equipment in it. I try to be careful in closing, but it doesn't take much for it to slam. But I'd gladly buy it all over again.

Review from lg.com
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Mar 22, 2021
Chickenmom24
3 out of 5 stars
3 out of 5 stars review

Roomy appliance

[This review was collected as part of a promotion.] We purchased this refrigerator in July after researching many different appliances. It was the perfect refrigerator. Lots of room and easy to store fruit and vegetables. Sadly the coolant in the freezer was not working and after several attempts to repair the refrigerator it was deemed defective. Finding a repair person to work on this unit was challenging. LG made good and refunded us the price of the unit. Much as I love this refrigerator I am leery to replace it with the same type. I realize it could just be a "lemon" and another one could be perfectly fine.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane