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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 2,011-2,020 of 2,263 reviews
Sep 11, 2019
WB12345
5 out of 5 stars
5 out of 5 stars review

Tons of Space

[This review was collected as part of a promotion.] It's so nice having a lot of room to store your food. We had an older side by side and if anything got put in the back of the fridge you would never find it. Not with this one plenty of room and when you open the doors you can see everything that's inside. The finish is great to clean finger prints off damp rag is all you need. Its a very large frigde plenty of room for everything. My only complaint is that it's loud when running I dont remember my 15yr old Kenmore being as loud when the fridge was running.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 29, 2020
Babs72
4 out of 5 stars
4 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] Bought this in Oct. The surface not showing fingerprints is awesome. The doors and drawers are great except the one long drawer in the refrigerator section means you have to open both doors to open it. I wish it would be two short drawers.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 21, 2017
Red Rock
4 out of 5 stars
4 out of 5 stars review

Looks Great in our home.

[This review was collected as part of a promotion.] I had some issues getting it hooked up to the WiFi and my phone. The instructions and complexity need to be looked at by LG. So far so good. It looks nice and has worked well. Two more things, I wish the right door shut a little smoother. The cost of the water filter is quite ridiculous, that's a disappointment in the fact it seems like one more area to bleed money form you.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 28, 2017
Cymantha
5 out of 5 stars
5 out of 5 stars review

I love this fridge!!!

[This review was collected as part of a promotion.] I bought this on black Friday(great savings!), I have had it in my home for about 2 weeks now, and I am absolutely in love with this unit! It is beautiful, quiet, and has great storage capabilities. Door shelves are pretty large, and are strong enough to fill (reasonably), and I love the deli tray sized slider drawer. Also the water filter has worked wonders on my previously undrinkable well water! The freezer has ample space too and I really enjoy the split (2 drawer) freezer. It allows for better organization, lets me put the more frequently used items in the (more easily accessible, less need to bend over) top drawer, and you don't have to sacrifice any freezer storage space for the convenience! In short, I could not be any happier with my purchase!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 28, 2024
JanetMTU
2 out of 5 stars
2 out of 5 stars review

Everything great except the defrost feature.

[This review was collected as part of a promotion.] I bought this 4 years ago. Everything is great except for the defrost on the lower freezer drawer. It freezes shut so when it is finally pulled open huge chuncks of ice break off.. Have called and tried all the suggested fixes-defrost, change the temperature settings, 36 degrees 37 degrees, 35 degrees, 34 degrees, 32 degrees. each time defrosting and restarting. Have been trying for over a week to activate my extended warrenty.. I have talked to so many reps(each one polite) but there is so much red tape to accomplish.. I think I finally have the necessary information-waiting to geta service appoint with my assigned claim number. I cannot call, I have to wait for a email response-waiting 4 days now.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello there. Thank you for sharing your experience with us. We understand the frustration with the defrost issue on your LMXS28626S refrigerator's lower freezer drawer, especially with the extended wait time for warranty service. It sounds like you’ve tried all the suggested fixes, and we appreciate your patience through this process. To help address the ice buildup issue, you might want to ensure that the door seals are in good condition and properly aligned, as poor sealing can contribute to excessive ice formation. LG Refrigerator - Frost Buildup - https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help expedite your warranty claim and explore possible solutions for your freezer issue. We appreciate your patience. —Renzo

Dec 12, 2017
Bandit Skywalker
5 out of 5 stars
5 out of 5 stars review

Great space in the fridge.

[This review was collected as part of a promotion.] We purchased the LG refrigerator before Thanksgiving and so glad we did ,it is very space efficient. With the ice maker in the door it gives you more space with a full top shelf. The two draw freezer is great, we store freezer items uses the most in the top for quick and easy access. And a very easy on door control panel. Would recommend very highly.

Review from lg.com
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Dec 29, 2020
Staush
5 out of 5 stars
5 out of 5 stars review

so big

[This review was collected as part of a promotion.] I'm very pleased with the amount of room in my new refrigerator. This is due to size of course and the smart design of racks, drawers and shelves within. I am a little concerned with the ice maker section. I have been having problems with the ice melting together in the bin. Am currently trying different temperatures to solve the problem. Like the two freezer drawer feature.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 23, 2019
Teacher5
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] After extensive research, my wife and I based our decision on all of the positive reviews by the research companies. To date, the LG is easy to use, all of the features are outstanding and has lived up to all of our expectations. The selections are easy to choose and work without hesitation.

Review from lg.com
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Jul 28, 2018
Drjordan
5 out of 5 stars
5 out of 5 stars review

I love my new fridge!

[This review was collected as part of a promotion.] I’ve had the fridge for about 2 weeks and I still look at it with awe. The wide shelves are so convenient and I never realized how I needed those deep door shelves. I really appreciate the door alarm as I usually don’t know that the door hasn’t closed fully. It was a great purchase. I’ve even sent pictures to friends!

Review from lg.com
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Feb 3, 2021
ljh630
1 out of 5 stars
1 out of 5 stars review

Wouldn't buy again

[This review was collected as part of a promotion.] Condensation on door when new which was resolved. Also had ice build up along top edge of bottom freezer drawer but that seems to have resolved. Left door slams really hard, even if I just let it drift shut. Very loud and rocks the whole unit. I was told this is due to the ice maker in the door but I have found no other refrigerator with the ice maker in the door that does this, including my friends with the exact same frig. Makes very little ice. Four glasses at dinner and we're out...total joke if we have a party. We need to make ice ahead and stock up.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane