Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)

Member photos

Sort by |
Showing 2,011-2,020 of 2,253 reviews
Dec 28, 2017
Cymantha
5 out of 5 stars review

I love this fridge!!!

[This review was collected as part of a promotion.] I bought this on black Friday(great savings!), I have had it in my home for about 2 weeks now, and I am absolutely in love with this unit! It is beautiful, quiet, and has great storage capabilities. Door shelves are pretty large, and are strong enough to fill (reasonably), and I love the deli tray sized slider drawer. Also the water filter has worked wonders on my previously undrinkable well water! The freezer has ample space too and I really enjoy the split (2 drawer) freezer. It allows for better organization, lets me put the more frequently used items in the (more easily accessible, less need to bend over) top drawer, and you don't have to sacrifice any freezer storage space for the convenience! In short, I could not be any happier with my purchase!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 16, 2019
Erik D
1 out of 5 stars review

Inner liner cracking

Inner liner cracking after 6 month’s after I purchased this refrigerator contacted lg to have it repaired and was left with 4 additional holes some off wight caulking and 2 1 by 1 square pieces of white tape the refrigerator is no longer sanitary because it cannot be kept clean and now I’m being blamed for the cracks last I checked I have never worked for lg and I did not drop anything so I recommended you never buy anything from lg as they don’t stand behind their products what a waste of 3 grand replacement denied and I just wanted the thing fixed

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP

Apr 25, 2023
C25 Joky
1 out of 5 stars review

Poorly built refrigerator

I bought this model 6 moths ago, and so far we had the ice maker replaced twice, the motherboard replaced once. The compressor and cooling coil were replaced just last. Now the refrigerator is not cooling properly. This simply very, very poorly built and it is sham as it's very poor quality product. Think 10 times before buying this model

Review from lg.com/ca
Helpful?6Y64GGUTQNK313624255621
Sep 2, 2024
MomofTalo
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We bought this refrigerator about a month ago to replace our previous one that was failing. It is really close to the same model as our previous, with improvements. We love the 2 drawer bottom freezer. We no longer have to dig for items, and we are much less likely to forget what we have. It seems to store just as much. This refrigerator seems to be easier to organize. So far, everything is fantastic. We don't need all the other fancy features offered by higher priced refrigerators as there are just the 2 of us.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hello there, we understand how much you’re enjoying your LG LMXS28626S French 4‑Door Refrigerator, and we appreciate you sharing your experience. It’s great hearing that the updated design feels familiar to your previous model but with improvements that make everyday use even better. The 2‑drawer bottom freezer is a favorite for many, and it’s wonderful knowing it’s helping you stay organized without having to dig for items. Hearing that everything has been fantastic so far — especially without needing extra features you don’t use — is exactly the kind of feedback we value. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Sep 11, 2019
WB12345
5 out of 5 stars review

Tons of Space

[This review was collected as part of a promotion.] It's so nice having a lot of room to store your food. We had an older side by side and if anything got put in the back of the fridge you would never find it. Not with this one plenty of room and when you open the doors you can see everything that's inside. The finish is great to clean finger prints off damp rag is all you need. Its a very large frigde plenty of room for everything. My only complaint is that it's loud when running I dont remember my 15yr old Kenmore being as loud when the fridge was running.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 10, 2018
Garynail
3 out of 5 stars review

Ice cube size

[This review was collected as part of a promotion.] We have narrowed our purchase down to this fridge but I still have reservations about the ice maker, size of ice cubes, # of cubes etc. Seems awfully small storage in the door and I'm aware of the storage in the freezer compartment but that seems a bit awkward....

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 29, 2020
L Z G
5 out of 5 stars review

Roomy

[This review was collected as part of a promotion.] I love the 2drawer freezer. I can locate everything easily. If I could change anything it would be the deli drawer. I would split it in two so that you could open 1 outside doir to get to items in it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 14, 2018
jibby37
5 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] Can you love a refrigerator? If so, I love ours! Very pleased with the space, ice maker and water dispenser. Our tap water where we live is not good tasting always bought bottle water, not anymore, the filter system has made it so we can now drink water without buying it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 12, 2020
California Grandma
5 out of 5 stars review

COULDN'T BE HAPPIER!

[This review was collected as part of a promotion.] I have now had my LG refrigerator for 5 months. We looked for the perfect refrigerator for a month. For the price they cost, we wanted to be happy. We bought another brand and were so disappointed with the way shelves couldn't be adjusted, the small room on the doors, and the ice and water dispenser. We returned it! We looked again and and decided on this French door LG. The shelves adjust for all size items. Love the double freezer drawer. We use a lot of ice and don't have to open the whole freezer. One of the best parts is it is fingerprint resistant. With little grandchildren this is wonderful! The best purchase we've made in years.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 10, 2024
George Elliott
3 out of 5 stars review

Issues

[This review was collected as part of a promotion.] I am happy with the refrigerator in general. One of the bottom freezer draws works but it could be colder. The ice maker makes ice but there is a problem with the board so it does not auto drop ice into the bin. I have to do a manual reset to get ice to drop.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there. Thank you for sharing your experience with us. We understand that while you're generally happy with your LMXS28626S refrigerator, issues with the bottom freezer drawer's temperature and the ice maker's auto-drop function have been concerning. Your feedback is important, and we'd like to assist you further. As a troubleshooting step, we recommend ensuring that the freezer temperature is set to the recommended level and checking if there are any obstructions in the ice maker. For the supported link on this: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 Please send us a private message on Social Media @LGUSSupport with your contact details, and our team will prioritize addressing these issues and exploring possible solutions. We appreciate your patience and understanding. —Renzo