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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)

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Showing 1,991-2,000 of 2,253 reviews
Dec 11, 2020
Paul BBB
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] We bought this fridge just over a year ago and we are very happy. There is plenty of space and we love the 2 freezer drawers that accommodate everything we put in it. The one drawback is that the ice dispenser is not that big. We don't use much ice normally, so for everyday use it's fine. If you are having people over you will need to by a bag of ice. But, overall this is a great product and we would buy it again.

Review from lg.com
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Feb 12, 2023
MillieLG
1 out of 5 stars review

Recall NEEDED on Refrigerator Model: LMXS28626S

We purchased our beautiful LG refrigerator model LMXS28626S brand new in February 2020 and started having problems with it in December 2022. We called the customer service line and they walked us through steps to resolve the issue, but it was temporary. The problem: the ice starts dispensing on its own automatically causing a flood on our kitchen floor. We unplugged the unit and turn off the ice maker. When we turned it back on, the ice features and water would not dispense. The LG customer support line told us to unplug it for 5 minutes, turn the ice Dispenser off and back on "while keeping the left door open," press and hold the lock button, then close the door. Keep it closed for exactly 1 hour without use and then unlock the fridge. Unfortunately, it was a temporarily solution. This happened several times and now, the water and ice Dispenser does not work at all. Why hasn't there been a recall on this model? This is apparently a well known issue and has caused nothing but headaches for us. MODEL LMXS28626S

Review from lg.com
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reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re sorry to hear that you didn’t have a great experience with our product. Trust us when we say that your comments does not go unnoticed. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Dec 12, 2017
deb36
5 out of 5 stars review

Especially like the fingerprint resistant finish.

[This review was collected as part of a promotion.] Really like that it's to organize my frozen items with the two drawers. No more digging through items to find what I'm after. I also like the wide glide and serve drawer, holds wine bottles and cheeses, etc, and everything is easily seen.

Review from lg.com
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Jan 5, 2018
Brer Rabbit
5 out of 5 stars review

A "Walk-Off Home Run"

[This review was collected as part of a promotion.] My wife loves it, during the Holidays more than ample space for sausage making and storage to my surprise....if I may make one suggestion it would be with the Control Panel, at night it is difficult to see "Cube/Water/Crushed" area without the kitchen lights being on.If they were to light up, my NEW title would be "Bases Loaded/Grand Slam Home Run"....Y'all take care.

Review from lg.com
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Dec 29, 2020
Shiva Jagini
5 out of 5 stars review

Best in performance and storage

[This review was collected as part of a promotion.] I am very happy for going with this refrigerator, storage is huge and cooling is perfect. Having smart app to control the temperature and other options is a cool feature and I strongly recommend to buy this compared to other brands

Review from lg.com
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Sep 22, 2022
Jaded_Duck
1 out of 5 stars review

Linear compression cooling is bad

Owned this fridge for just under 5 years and now it needs repairs that cost more than what I paid for it. LG was sued in a class action law suit, many linear compressor models were included, but unfortunately not this one. So out of warranty and no recourse. AVOID LG LINEAR COMPRESSOR REFRIGERATORS.

Review from lg.com
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reply from Social Media

We would be happy to review your case with you and check for warranty coverage, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer

Aug 25, 2018
Ssherz
5 out of 5 stars review

Love the space configuration!

[This review was collected as part of a promotion.] We bought this refrigerator with the hope it would be easier to navigate when trying to find something inside of it than our old refrigerator. We have been SO happy with this fridge! The adjustable shelf on the right allows us to place tall beverage bottles with ease. The large deli bin holds so much - tubs of cream cheese, lunch meat, shredded cheese pkgs., etc. I also like the inside ice maker; its barely noticeable and takes up minimum space inside the fridge. There is an ice tray holder in the first freezer compartment, so we just empty the ice bin and replace. For a rather small ice making unit, It makes ice pretty fast so we always have ice around. I like the two tier freezer compartments. We store often used frozen items on top (ice cream, etc) and put meats, pizzas etc. in the lower drawer. I can't say enough good about this refrigerator. Love the finish on the outside; fingerprints and smudges wipe off easity. Also like the tall water/ice dispenser - its easy to fill the tall beverage containers. The inside side shelves hold more than I thought they would - love the configuration. I guess the only thing I would improve on is to add a removable tray under the water/ice dispenser, as water drips leave spots on the shelf that also sometimes drip down the front. Minor inconvenience for all the plus features of this fridge. Its a great refirgerator and I would not hesitate to recommend it. Really glad we chose it.

Review from lg.com
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Jun 16, 2024
LarryWB
5 out of 5 stars review

Well-made and effective

[This review was collected as part of a promotion.] Have had this LG for only a month or so, but loving it thus far. The price was good, easy to install and use, quiet, and effective. Love the double-door freezers, which was a major selling point b/c they really cut down on items being lost at the bottom of one drawer. My only annoyance is that the left door seems to slam shut b/c it is so heavy with all the ice-making equipment in it. I try to be careful in closing, but it doesn't take much for it to slam. But I'd gladly buy it all over again.

Review from lg.com
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Aug 23, 2024
KAndrade
1 out of 5 stars review

Games are played

[This review was collected as part of a promotion.] Repair man took 189 for new filters. I was told there would be no other charge and initial deposit would be refunded back as it was only a temp hold. 3 weeks later they charge my CC for the initial deposit again

Review from lg.com
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reply from LG Social

Hi there! We greatly appreciate you sharing your review of your repair experience with us. We aim to ensure you receive your refund smoothly and are eager to help sort out any issues. Could you kindly send us a private message on social media @LGUSSupport with your contact information? We're here to assist you every step of the way! -Anthony

Dec 16, 2020
JaKnight
4 out of 5 stars review

What an upgrade

[This review was collected as part of a promotion.] We bought this to replace an aging Maytag refrigerator. First off, the size is awesome. While this new LG is slightly smaller dimensions wise, it seems so much larger. Its finish is really nice and durable. No finger prints, no streaks left over from wiping. The ice is awesome. Small cubes or crushed. Cons: I have run gallons of water through the water dispenser, but it continues to taste a little strange. Plastic like.

Review from lg.com
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