Customer reviews for LG 28 cu. ft. French Door Refrigerator forMember photos
Stylish
[This review was collected as part of a promotion.] We had to purchase a refrigerator at a moments notice. Our old refrigerator died very unexpectedly. We lost most of the contents and it was New Year’s Eve! Without much time to totally research every option available, and every brand we narrowed it down to an LG or a Samsung. Both had to had water and ice in the door. We wanted the French door options with either one or two freezer drawers. What won over on the LG was the water despenser unit. I felt it had a cleaner look, and no tubing for the water hanging out able to gather mold and bacteria as in our old refrigerator and also in the Samsung models. I also like the fact that I can control the temp and ice maker from an app on my phone. I realized after I purchase this model I should have looked a little deeper as there was a model that has an extra ice maker in the freezer compartment. It would have been a bit more helpful as we use a lot of ice. However I have an ice plus feature on this model that allowed it to make ice a bit faster so that does make up for it. We shall really see this summer how well it works. The refrigerator part certainly is very spacious. I am still getting used to the freezer compartments and haven’t decided if it is actually the same space as my old side by side. So far I am not totally convinced I have more or even the same freezer space. I do like the two drawer freezer space. I find that a plus. We are satisfied at this point. It isn’t a month old yet.
Love lots of room
[This review was collected as part of a promotion.] Finally upgraded my refrigerator. Love this open concept. So much easier to see items that you are looking for. Love the black stainless steel too! Can wait to upgrade the rest of kitchen appliance. The ONLY concern I have, there need to be a tray to catch overflow of ice and water. Worrying that the ice will spill to the floor and someone could slip and fall.
Great Fridge!
[This review was collected as part of a promotion.] This fridge has amazing space. Temperature is consistent throughout. Water dispenser has great pressure and we love crushed ice. I love the organization of the two freezer drawers but the freezer is on the smaller side. I read the reviews mentioning this and decided to go for it anyway. We have another freezer in the basement so it works for us but if this will be your only freezer, be cautious. Plenty of room for daily items and some storage just not stocking up.
Time Will Tell
We got this about 3 weeks ago. A little early for a review on a product that should (better) last for years. Yes, it keeps things cold in the refrigerator, and yes it keeps things frozen in the freezer. Get back to me in 15 years to get an actual REVIEW!
Great Fridge
[This review was collected as part of a promotion.] We bought this fridge just over a year ago and we are very happy. There is plenty of space and we love the 2 freezer drawers that accommodate everything we put in it. The one drawback is that the ice dispenser is not that big. We don't use much ice normally, so for everyday use it's fine. If you are having people over you will need to by a bag of ice. But, overall this is a great product and we would buy it again.
Great features
[This review was collected as part of a promotion.] I bought this refrigerator about 2 months ago. It has great features, lots of interior room, and the water tray is one piece and easy to clean. I have no complaints about the refrigerator itself except it states it is fingerprint proof. Even if your hands are slightly damp from holding a cold glass, fingerprints remain on this refrigerator and I am constantly wiping this refrigerator.
Reliable appliances
[This review was collected as part of a promotion.] Bought this in Sep 2020. Am happy with the fridge, but I have an issue that needs to be addressed. There is water dripping to the base from the water tap.Waiting for some technician to come and fix the issue.
Gorgeous with flaws
I've had this fridge for about 2 weeks now. It's a beautiful refrigerator but there are a few things I dislike. First off is the door on the right side. You can't just push the door closed and go on your way. It will stop about 6 inches before it closes completely. You have to actually give it an addition push to make sure it closes completely. At first I thought it was just my fridge but I went to three different stores to compare and they all do the same exact thing. You can push and let of the left door and it will go to the full closed position but that right door will not. If you push that right door without making sure it's fully closed and then leave the kitchen, the fridge will be open the entire time. There is a door alarm but by the time it alerts you, you could have left the area or the house. It's definitely a design flaw. I feel it has something to do with the position of the rubber seal on the right side which prevents it from smoothly going through the full closing motion. The other issue I have is with the ice maker. It's very slow making ice and the capacity is very limited since it's a slim design. So if you plan to have guest over and more than 4 people need some ice, you better make some ice in advance and store it in the freezer. The last gripe I have is with the water filter. I have dispensed at least 8 gallons of water to try to get rid of that chemical charcoal taste. It will be fine right after doing a bulk water dump but if I come back an hour later for water, the water taste horrible once again. My tap water actually taste better. It almost taste as if it could be toxic. It was not like that with my previous refrigerator. The ice also taste awful. Overall it's a gorgeous fridge and the storage is well thought out but those few gripes I have is really making me question my purchase.
Hey there! Thank you for sharing your experience with your LG refrigerator, and we want to help make it even better so you can enjoy ice-cold, tasty drinks while your fridge is securely closed. We'd be happy to provide you with these links that offer tips to help with your fridge doors closing (https://tinyurl.com/2cupzokb), producing ice in your ice maker (https://tinyurl.com/22dudzck), and helping with the taste of water from your dispenser (https://tinyurl.com/2cqjtpys). If you need any additional assistance, please feel free to reach out to us on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Waiting for response
[This review was collected as part of a promotion.] I called on Friday...told would get back to me in an hour and someone would contact me within 48 hours ..never heard anything until Monday. Was told that model had bad compressors. ..the fridge was 5 years old, I should've had to pay anything.
Hey there! We appreciate you sharing your experience with us. Your LG refrigerator is a key player in your home, and we're dedicated to helping you enjoy it for many years. We want to ensure you can get your fridge back up and running, so we'd love to look into this further for you. Please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn
Verified Purchase
Features
I bought this refrigerator en 2019 now has a lot condensation over the left side
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane




