Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 1,971-1,980 of 2,263 reviews
Dec 29, 2020
Doug101W
5 out of 5 stars
5 out of 5 stars review

Beautiful refrigerator!

[This review was collected as part of a promotion.] We love this refrigerator. It is so nice to have one that runs ALL the timeAND always makes ice. The fact it actually makes the ice ON the door is amazing! Our house is only 6 years old and from the time we walked in the door, it was broken, for one reason or another! The color is black stainless. We have already decided to replace our other appliances with LG in the same color. If they work like this new fridge, we would be stupid not too!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 16, 2024
Bnona
3 out of 5 stars
3 out of 5 stars review

Shelves terrible. Bins bad. Water not cold.

Shelves are terrible! There is nowhere you can put a standard size (8 inches tall) water bottle upright without extra empty shelf supports between them. Top and bottom shelves to first support (biggest gaps) are 7.5 inches. So for an extra 1/2 inch you have to give up 2.5 of the 3 inches between each support. Also, each shelf bracket has to have an empty shelf support between so the closest you can get the shelves is approximately 6 inches...not really because there is a lip you have to maneuver under and top of shelf to top of shelf is nearly 6 inches...but not quite. Salsa, pickles, jams....many condiments....6.5 inches so another 2.5 inches wasted. The fruit and vegetable drawers are poorly designed. You have to open both doors to open a drawer beyond a couple inches because they meet in the middle and run into the other door. The long drawer in the bottom isn't bad but it is SO SHALLOW, approximately 3 inches deep. That accommodates stacking 2-3 packages of sliced cheese or a blister pack of deli meat. This refrigerator is obviously not designed for the American market and American products. Final complaint is the water in door is not cold. I don't know how it can be only 3 degrees cooler than the water coming out of my faucet when the lines are INSIDE THE REFRIGERATOR. I don't expect a huge reservoir but I do expect to be able to fill a glass with COLD water when the lines haven't been used in an hour or two.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! We truly appreciate you sharing your feedback with us about your LG refrigerator. Our goal is to always provide you with appliances that best fit your and the needs of your home so you can have a great experience, and your review helps us to improve. We'll be sure to relay your words to the proper teams so we can continue to work towards that goal. In the meantime, we'd be happy to provide you with this link (http://spr.ly/6425sNS4f), which offers tips to help keep the water in your dispenser cool. If you ever need more help, please feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh

Jun 15, 2024
SharIT
5 out of 5 stars
5 out of 5 stars review

Happy refrigerator owner

Very happy with our purchase! This refrigerator is very spacious! Freezer is split into two doors which also gave us more room for our frozen items. We love how fast the water fills our flask and dual ice maker was also an added bonus. Definitely would recommend this purchase!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 20, 2020
Cricket11
4 out of 5 stars
4 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] The fridge is great - the separate drawers for freezer compartment make it easier to find items. Only issue is the black stainless is easy to scratch/chip. Would probably choose regular stainless next time.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 20, 2018
Jorgey4
1 out of 5 stars
1 out of 5 stars review

Worst refrigerator ever!!!!

We have had this refrigerator less than a year. We have called no less then 12 times for a service tech. They have been to our house no less than 4 times. The ice maker is the worst!!! It is the smallest which i didn’t have a problem with but we can not get it to fill no more than a 1/4 full even without using any of it for 48 hours. Save some money and a lot of hassle with repairs and having to take time off work to meet techs and buy something else!!!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

I understand how hard it is to have multiple repairs without proper results. I will be more than happy to look into your case to see if there is anything that we can do. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH

Aug 17, 2018
MelissaM
3 out of 5 stars
3 out of 5 stars review

Looks pretty!

If there was half stars I would give this fridge a 3.5. Pros: it’s absolutely gorgeous! Adds something extra to the kitchen. Love the 2 freezer drawers! So glad we went with that! Cools very well Good organization inside Cons: The left side of the French door when closed hard the flap doesn’t open up, leaving a gap for cool air to escape The water from the door feature comes out SO fast it gets splash’s all over the fridge, your cup, your hand, everywhere

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 30, 2017
TonyC34WeHo
5 out of 5 stars
5 out of 5 stars review

Nice large, roomy sleek refrigerator

[This review was collected as part of a promotion.] Great refrigerator, although we wanted the 31" LG, but it would not fit in our house. Our salesman reccomended this one unseen and although a little different, we really like it and get tons of complements. Only flaw is their is no tray to catch ice or water dripping

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 7, 2021
Hopes123
5 out of 5 stars
5 out of 5 stars review

So Happy With This Purchase!

[This review was collected as part of a promotion.] So glad we made this purchase. Our old refrigerator still worked, but showed years of wear and tear, so decided to take the plunge. We have never had a French door style or exterior water and icemaker before. We were hesitate about the water and ice feature, but everyone in the house absolutely loves this convenience. I am so glad we went for the 4 door model, with the 2 freezer drawers, keeps everything more organized. This model is sleek and modern looking, but very functional.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 10, 2021
Amy103088
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] We bought this a few weeks ago and are so happy with it. The moveable shelf to allow taller items in the fridge is awesome. The freezer is nice and big. The only thing missing is an autifill for the water but that's just me being lazy. Overall, great product!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 6, 2020
bmetfan
4 out of 5 stars
4 out of 5 stars review

Has what we were looking for.

[This review was collected as part of a promotion.] We bought this refrigerators with a microwave and range about two/half years ago. Every thing was going will for about 5 months and it stated making loud noise which was fixed 2month later it stared again was fixed 5 moths later same thing a compressor was replaced . Well six month later freezer section was not working and took five days to get it fixed. Two weeks later the loud noise was back and they came and fixed it again. At this point all is good and happy that it is working "well".

Review from lg.com
Helpful?6Y64GGUTQNK313624255621