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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 1,961-1,970 of 2,263 reviews
Dec 14, 2020
bjmuscles
2 out of 5 stars
2 out of 5 stars review

[This review was collected as part of a promotion.] Worse ice maker I have ever seen! It leaks! Thank goodness I purchased the extended warranty. I've had it "repaired" 3 times thus far and it is still leaking. I would NOT buy this refrigerator again

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Aug 1, 2023
Nurse Carla
1 out of 5 stars
1 out of 5 stars review

What a Lemon!

I bought this 4 years 4 months ago & it's been a headache. It suddenly stopped cooling or freezing (the compressor went out), everything in the freezer melted, & I had enough so replaced with another brand. I have many LG products but will never buy an LG refrigerator again. Previous to this, there were 2 instances where I replaced the water filter & the connection went bad, flooding my fridge as I went to purge the line. I had to replace the line twice! The drop down shelf is annoying; it drops down all by itself sending anything on the shelf flying. I had to jam tiedowns under the shelf to stabilize & turned it into a stationary shelf. I don't know if all LG fridges are this bad or I just bought a lemon, but I'm done!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Hi, Nurse Carla. Thank you for taking the time to give your feedback. We are disappointed to hear that the performance and reliability of our product LMXS28626D, did not meet your expectations. We strive to produce high-quality appliances, and we regret that your experience fell short of our standards. Your feedback is essential to us, and we take it seriously as we continuously work to improve our products and services. If you have any further questions or need assistance, please feel free to send us a direct message through Facebook or Twitter at @LGUSSupport. We'd be happy to assist you and schedule you for a repair. We hope to regain your trust. ^Con

Dec 15, 2020
J Py
5 out of 5 stars
5 out of 5 stars review

best ever!

[This review was collected as part of a promotion.] Had for almost a year now and there is nothing bad I can say. This fridge keeps food at the proper temp, gives the best drinking water and ice. The double freezer is great, and roomy, as is the inside of fridge, too. I love the drawer inside where I keep my cheeses, and smaller everyday items. Also the veggies and fruits stay fresh longer in these drawers. There is plenty of space even on the doors. Oh I also love the shelf that stays expanded...or can slide in if I have a tall item to place. Overall, I am extremely satisficed and would highly recommend this fridge to anyone

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 24, 2017
AB Deuce
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Refrigerator works very well, the only problem I have is the munion between the two doors some times closes and sometimes not. I raised the door per instructions but still have an occasional problem with it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 23, 2017
LMKM
5 out of 5 stars
5 out of 5 stars review

Beautiful refrigerator

[This review was collected as part of a promotion.] This fridge was purchased after several months or searching reviews, measuring and weighing all the options. I feel we made a great decision with this LG. It is so quiet we never here it running, even in our open kitchen. It's beautiful and was the last appliance needed to update our kitchen. We haven't had one issue. There has been plenty of ice, the compartment is out of site and sealed and stays clean and doesn't drop ice like our old ice maker did. The shelves are wide enough to hold cookie sheets, and the flexible shelf is tall enough to hold dishes on a pedestal. The black stainless goes well with regular stainless too, and shows less fingerprints.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 3, 2025
JvTexas
1 out of 5 stars
1 out of 5 stars review

Stay away from LG appliances

Owned 2 LG French door refrigerators. On both of them Compressor failed 2 times and lost food. Not worth spending money to repair, though parts under warranty. Not sure how long will last after the repair. Own LG washer, dryer, gas stove, OTC microwave and dishwasher - all had issues once the parts warranty period ends. Stay away LG appliances.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital

Thank you for sharing your experience JVTexas! We truly appreciate your feedback and your loyalty to LG products. We always strive to provide the best quality and reliability, and we’d love to assist in any way we can. If you’d like, please send us a DM with your contact details through our social media channels @LGUSSupport, and we’d be happy to look into this further for you. Your thoughts mean a lot to us, and we’re grateful to have you as part of the LG family! ^Anthony 💙

Dec 31, 2020
Noah0417
4 out of 5 stars
4 out of 5 stars review

Love the style

[This review was collected as part of a promotion.] I was really excited about getting This refrigerator but there are a couple of things that I did not expect. First of all you only have one little section to be able to store tall items such as a pitcher of tea. This is a pain. And the ice maker gets stuck quite a bit but overall a decent refrigerator.

Review from lg.com
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Aug 5, 2024
DThom
5 out of 5 stars
5 out of 5 stars review

Water not coming put Cold

[This review was collected as part of a promotion.] First of all , I appreciate talking to a love person instead of an automatic "thing". The help I received was outstanding. When we were disconnected, the call was returned. Also, a follow up was done because the problem could not be solved on the phone. Yes, the problem was solved, and added information was sent. More information was se

Review from lg.com
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Dec 29, 2020
Funloud02
4 out of 5 stars
4 out of 5 stars review

So much space!

[This review was collected as part of a promotion.] We have had our LG fridge over a year. The amount of things we can fit in it are amazing. We have a family of 5 and are constantly buying food. The bottom fridge drawer is perfect for little hands to reach snack. The fruit and veggie drawers capacity is great! The adjustable self has been handy. My only issue is every now and again it makes a whistling/gear sound. Ready through the manual it says its when the fridge is too full and there isnt enough air to circulate through. I usually end up moving things around and it stops.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 11, 2020
The Carl
5 out of 5 stars
5 out of 5 stars review

SOOOO happy!!!

[This review was collected as part of a promotion.] Got this unit 7 months ago. Very happy with performance and the features. It is very quiet not like others appliances I owned. The smaller ice dispenser is great for not taking up the needed space in the interior. Its smaller size is not a problem have never ran out of ice. The water filter and air filter is very easy to replace. The black stainless exterior is very easy to keep clean.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621