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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,308 ratings2,271 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (471)
  3. 3 stars7% (173)
  4. 2 stars5% (122)
  5. 1 star11% (259)

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Showing 1,961-1,970 of 2,271 reviews
Jul 28, 2024
Reviewer name: Klb9291
5 out of 5 stars
5 out of 5 stars review

Love the depth of the door storage

[This review was collected as part of a promotion.] The size of this refrigerator is so much better than any I’ve had before. It’s not so tall I can’t reach any thing on top and it’s deep enough to hold all my groceries and still have room. The depth of the doors is a plus for gallon size beverage containers with room for a few more smaller containers too. WiFi on a fridge!?! Who knew this feature is something I wanted and needed all along!

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hi, there. Thank you for leaving us a review for the LG Refrigerator. We are so glad to hear that you love the ideal height, deep capacity, and spacious gallon-size door storage, not to mention discovering how handy smart Wi-Fi features can be! If you ever need any assistance moving forward, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️^Juvy

Dec 12, 2020
Reviewer name: D Mahomie
5 out of 5 stars
5 out of 5 stars review

Best frig ever purchased in my 76 yrs!

[This review was collected as part of a promotion.] I bought this frig in July. The best part is that the icemaker is in the door which makes a ton more space in the refrigerator! I love the bottom freezer drawers which allows for division of food. There is absolutely nothing negative i can say no

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jun 4, 2024
Reviewer name: rmj1287378
4 out of 5 stars
4 out of 5 stars review

Honest Review of the LG Fridge: Designed for Famil

Pros: Spacious Design: The deep shelves and ample door storage are perfect for our family's needs, especially after transitioning to a plant-based diet. Ease of Cleaning: Cleaning this fridge is a breeze, thanks to its thoughtful design. Reliable Cooling: The fridge and freezer maintain consistent temperatures, which is essential for preserving our food, particularly during the hot summer months. Cons: Poor Lighting: The LED lights only illuminate the top shelf, making it challenging to see items below when the top shelf is full. Inaccurate Thermostat: While the fridge maintains constant temperatures, the thermostat isn't accurate, requiring us to use a separate thermometer. Space Wastage: The water dispenser takes up a significant portion of the left door, and the extra drawer in the freezer seems wasteful of space. Subpar Water Filtration: The water filter leaves much to be desired, prompting us to use a separate water filtration system. The water dispenser and ice maker feel like unnecessary features, taking up valuable fridge space. Final Thoughts: Overall, the LG fridge meets most of our family's needs, but there are areas for improvement. Better lighting and more efficient space utilization would make a significant difference. Additionally, addressing the water filtration system would enhance the overall user experience. Despite its flaws, the LG fridge remains a reliable option for families seeking a spacious and functional appliance for their kitchen. Note: The left drawer serves us well for storing various items like jam, butter, and small yogurts, adding some versatility to the fridge's storage options.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jan 4, 2025
Reviewer name: shopper85
3 out of 5 stars
3 out of 5 stars review

good features but repaired twice

I bought this refrigerator and loved the freezer drawers, etc. After two years, the ice machine stopped functioning. After just less than 5 years, the compressor dies. I had a lot of food that had to be thrown out because it was more than a week before it could be fixed. Fortunately, it was just before the expiration of the warranty; so, I did not have to pay for the repair. I really like the model; I just wish it didn't break down.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team - Diego

Hello! It’s wonderful to hear that you appreciate the design and value of your refrigerator. We understand how inconvenient it can be to deal with repairs and the loss of food. It’s reassuring to know that the warranty covered the parts. We’d like to help ensure that everything continues to run smoothly. If you need tips for maintaining peak performance or any further assistance, feel free to reach out on social media at @LGUSSupport. Your experience is important to us, and we’re here to help.^ Diego

Jun 23, 2021
Reviewer name: Belly Anne
1 out of 5 stars
1 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] For an appliance with such good reviews and high cost, I would have expected it to have lasted longer than 3 years. I lost all my food in the refrigerator and freezer when the compressor stopped working.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jun 3, 2024
Reviewer name: Teach66
5 out of 5 stars
5 out of 5 stars review

Love this fridge!

This is the most wonderful refrigerator I have ever had. With the freezer on the bottom, the top doors open wide allowing very large things to go in. The two freezer drawers make dividing meat from other things I freeze easy. If I ever have to buy another refrigerator, I will buy this again.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 14, 2020
Reviewer name: bjmuscles
2 out of 5 stars
2 out of 5 stars review

[This review was collected as part of a promotion.] Worse ice maker I have ever seen! It leaks! Thank goodness I purchased the extended warranty. I've had it "repaired" 3 times thus far and it is still leaking. I would NOT buy this refrigerator again

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Aug 5, 2024
Reviewer name: DThom
5 out of 5 stars
5 out of 5 stars review

Water not coming put Cold

[This review was collected as part of a promotion.] First of all , I appreciate talking to a love person instead of an automatic "thing". The help I received was outstanding. When we were disconnected, the call was returned. Also, a follow up was done because the problem could not be solved on the phone. Yes, the problem was solved, and added information was sent. More information was se

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG

Hi, there. Thanks for sharing your experience with your LG Refrigerator. We understand the importance of having reliable water and cold‑water flow, and we’re glad to hear our team delivered the kind of real, human support you were hoping for. It’s great that the follow‑up and added guidance helped get everything resolved. If you ever need anything else, @LGUSSupport is always ready to help. #LifesGood ❤️^Juvy

Dec 24, 2017
Reviewer name: AB Deuce
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Refrigerator works very well, the only problem I have is the munion between the two doors some times closes and sometimes not. I raised the door per instructions but still have an occasional problem with it.

Review from lg.com
Helpful?2JM6S803LSS113624255621
May 3, 2025
Reviewer name: JvTexas
1 out of 5 stars
1 out of 5 stars review

Stay away from LG appliances

Owned 2 LG French door refrigerators. On both of them Compressor failed 2 times and lost food. Not worth spending money to repair, though parts under warranty. Not sure how long will last after the repair. Own LG washer, dryer, gas stove, OTC microwave and dishwasher - all had issues once the parts warranty period ends. Stay away LG appliances.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital

Thank you for sharing your experience JVTexas! We truly appreciate your feedback and your loyalty to LG products. We always strive to provide the best quality and reliability, and we’d love to assist in any way we can. If you’d like, please send us a DM with your contact details through our social media channels @LGUSSupport, and we’d be happy to look into this further for you. Your thoughts mean a lot to us, and we’re grateful to have you as part of the LG family! ^Anthony 💙