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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,308 ratings2,271 reviews
  1. 5 stars56% (1,283)
  2. 4 stars20% (471)
  3. 3 stars7% (173)
  4. 2 stars5% (122)
  5. 1 star11% (259)

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Showing 1,951-1,960 of 2,271 reviews
Dec 29, 2020
Reviewer name: Doug101W
5 out of 5 stars
5 out of 5 stars review

Beautiful refrigerator!

[This review was collected as part of a promotion.] We love this refrigerator. It is so nice to have one that runs ALL the timeAND always makes ice. The fact it actually makes the ice ON the door is amazing! Our house is only 6 years old and from the time we walked in the door, it was broken, for one reason or another! The color is black stainless. We have already decided to replace our other appliances with LG in the same color. If they work like this new fridge, we would be stupid not too!

Review from lg.com
Helpful?2JM6S803LSS113624255621
Aug 27, 2024
Reviewer name: amiller65
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator by LG!

[This review was collected as part of a promotion.] I love this refrigerator! I have always had a smaller model with a freezer on the side. I had to remove a cabinet above the refrigerator to make it fit and am so glad I did! The amount of room I have with this model is amazing and I love the 2 freezer compartments.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hello there, we understand how much you’re enjoying your LG LMXS28626S French 4‑Door Refrigerator, and we appreciate you sharing your experience. Moving from a smaller side‑by‑side model to this spacious design is a big upgrade, and it’s great hearing that removing the cabinet was absolutely worth it. The extra room inside — along with the two freezer compartments — really does make everyday use more convenient and organized. We’re thrilled it’s been such a great fit for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️

Dec 20, 2018
Reviewer name: Jorgey4
1 out of 5 stars
1 out of 5 stars review

Worst refrigerator ever!!!!

We have had this refrigerator less than a year. We have called no less then 12 times for a service tech. They have been to our house no less than 4 times. The ice maker is the worst!!! It is the smallest which i didn’t have a problem with but we can not get it to fill no more than a 1/4 full even without using any of it for 48 hours. Save some money and a lot of hassle with repairs and having to take time off work to meet techs and buy something else!!!!

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from Social Media

I understand how hard it is to have multiple repairs without proper results. I will be more than happy to look into your case to see if there is anything that we can do. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH

Sep 2, 2024
Reviewer name: MomofTalo
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We bought this refrigerator about a month ago to replace our previous one that was failing. It is really close to the same model as our previous, with improvements. We love the 2 drawer bottom freezer. We no longer have to dig for items, and we are much less likely to forget what we have. It seems to store just as much. This refrigerator seems to be easier to organize. So far, everything is fantastic. We don't need all the other fancy features offered by higher priced refrigerators as there are just the 2 of us.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hello there, we understand how much you’re enjoying your LG LMXS28626S French 4‑Door Refrigerator, and we appreciate you sharing your experience. It’s great hearing that the updated design feels familiar to your previous model but with improvements that make everyday use even better. The 2‑drawer bottom freezer is a favorite for many, and it’s wonderful knowing it’s helping you stay organized without having to dig for items. Hearing that everything has been fantastic so far — especially without needing extra features you don’t use — is exactly the kind of feedback we value. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Sep 27, 2024
Reviewer name: Terriship
2 out of 5 stars
2 out of 5 stars review

Waiting for response

[This review was collected as part of a promotion.] I called on Friday...told would get back to me in an hour and someone would contact me within 48 hours ..never heard anything until Monday. Was told that model had bad compressors. ..the fridge was 5 years old, I should've had to pay anything.

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experience with us. Your LG refrigerator is a key player in your home, and we're dedicated to helping you enjoy it for many years. We want to ensure you can get your fridge back up and running, so we'd love to look into this further for you. Please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn

Dec 30, 2020
Reviewer name: PNW Guy
5 out of 5 stars
5 out of 5 stars review

Nice Upgrade!

[This review was collected as part of a promotion.] We bought this refrigerator to replace an ailing side-by-side. We really like having the extra width for easier storage of items. We like the two freezer drawers--the upper drawer for more commonly used food items and the lower one for more long-term storage. The lighting in the compartments is very good.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jul 20, 2018
Reviewer name: CptRon
5 out of 5 stars
5 out of 5 stars review

Good So Far

[This review was collected as part of a promotion.] Bought it over a month ago and so far everything is good. I placed 2 different thermometers in the frig to see if the readings are consistent with the reading on the door front and the readings are consistent. Wife is happy, so I'm happy.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Jun 30, 2024
Reviewer name: Modeltron
5 out of 5 stars
5 out of 5 stars review

Love all the features of my new LG

My new LG Refrigerator was delivered to my home about four weeks ago. It does everything it was intended to do... In addition, while operating, it's VERY quiet...After I learn how to use the WIFI it wouldn't surprise me if I'll later be able to sit alone in the kitchen and discuss world events with my new LG......Thanks LG for being a new family member. ....Your very cool...

Review from lg.com
Helpful?2JM6S803LSS113624255621
May 7, 2021
Reviewer name: Hopes123
5 out of 5 stars
5 out of 5 stars review

So Happy With This Purchase!

[This review was collected as part of a promotion.] So glad we made this purchase. Our old refrigerator still worked, but showed years of wear and tear, so decided to take the plunge. We have never had a French door style or exterior water and icemaker before. We were hesitate about the water and ice feature, but everyone in the house absolutely loves this convenience. I am so glad we went for the 4 door model, with the 2 freezer drawers, keeps everything more organized. This model is sleek and modern looking, but very functional.

Review from lg.com
Helpful?2JM6S803LSS113624255621
Dec 16, 2019
Reviewer name: Erik D
1 out of 5 stars
1 out of 5 stars review

Inner liner cracking

Inner liner cracking after 6 month’s after I purchased this refrigerator contacted lg to have it repaired and was left with 4 additional holes some off wight caulking and 2 1 by 1 square pieces of white tape the refrigerator is no longer sanitary because it cannot be kept clean and now I’m being blamed for the cracks last I checked I have never worked for lg and I did not drop anything so I recommended you never buy anything from lg as they don’t stand behind their products what a waste of 3 grand replacement denied and I just wanted the thing fixed

Review from lg.com
Helpful?2JM6S803LSS113624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP