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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 1,951-1,960 of 2,263 reviews
Jun 30, 2024
Modeltron
5 out of 5 stars
5 out of 5 stars review

Love all the features of my new LG

My new LG Refrigerator was delivered to my home about four weeks ago. It does everything it was intended to do... In addition, while operating, it's VERY quiet...After I learn how to use the WIFI it wouldn't surprise me if I'll later be able to sit alone in the kitchen and discuss world events with my new LG......Thanks LG for being a new family member. ....Your very cool...

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 28, 2024
Klb9291
5 out of 5 stars
5 out of 5 stars review

Love the depth of the door storage

[This review was collected as part of a promotion.] The size of this refrigerator is so much better than any I’ve had before. It’s not so tall I can’t reach any thing on top and it’s deep enough to hold all my groceries and still have room. The depth of the doors is a plus for gallon size beverage containers with room for a few more smaller containers too. WiFi on a fridge!?! Who knew this feature is something I wanted and needed all along!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 12, 2020
D Mahomie
5 out of 5 stars
5 out of 5 stars review

Best frig ever purchased in my 76 yrs!

[This review was collected as part of a promotion.] I bought this frig in July. The best part is that the icemaker is in the door which makes a ton more space in the refrigerator! I love the bottom freezer drawers which allows for division of food. There is absolutely nothing negative i can say no

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 16, 2019
Erik D
1 out of 5 stars
1 out of 5 stars review

Inner liner cracking

Inner liner cracking after 6 month’s after I purchased this refrigerator contacted lg to have it repaired and was left with 4 additional holes some off wight caulking and 2 1 by 1 square pieces of white tape the refrigerator is no longer sanitary because it cannot be kept clean and now I’m being blamed for the cracks last I checked I have never worked for lg and I did not drop anything so I recommended you never buy anything from lg as they don’t stand behind their products what a waste of 3 grand replacement denied and I just wanted the thing fixed

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP

Sep 27, 2024
Terriship
2 out of 5 stars
2 out of 5 stars review

Waiting for response

[This review was collected as part of a promotion.] I called on Friday...told would get back to me in an hour and someone would contact me within 48 hours ..never heard anything until Monday. Was told that model had bad compressors. ..the fridge was 5 years old, I should've had to pay anything.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experience with us. Your LG refrigerator is a key player in your home, and we're dedicated to helping you enjoy it for many years. We want to ensure you can get your fridge back up and running, so we'd love to look into this further for you. Please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn

Jun 4, 2024
rmj1287378
4 out of 5 stars
4 out of 5 stars review

Honest Review of the LG Fridge: Designed for Famil

Pros: Spacious Design: The deep shelves and ample door storage are perfect for our family's needs, especially after transitioning to a plant-based diet. Ease of Cleaning: Cleaning this fridge is a breeze, thanks to its thoughtful design. Reliable Cooling: The fridge and freezer maintain consistent temperatures, which is essential for preserving our food, particularly during the hot summer months. Cons: Poor Lighting: The LED lights only illuminate the top shelf, making it challenging to see items below when the top shelf is full. Inaccurate Thermostat: While the fridge maintains constant temperatures, the thermostat isn't accurate, requiring us to use a separate thermometer. Space Wastage: The water dispenser takes up a significant portion of the left door, and the extra drawer in the freezer seems wasteful of space. Subpar Water Filtration: The water filter leaves much to be desired, prompting us to use a separate water filtration system. The water dispenser and ice maker feel like unnecessary features, taking up valuable fridge space. Final Thoughts: Overall, the LG fridge meets most of our family's needs, but there are areas for improvement. Better lighting and more efficient space utilization would make a significant difference. Additionally, addressing the water filtration system would enhance the overall user experience. Despite its flaws, the LG fridge remains a reliable option for families seeking a spacious and functional appliance for their kitchen. Note: The left drawer serves us well for storing various items like jam, butter, and small yogurts, adding some versatility to the fridge's storage options.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 23, 2021
Belly Anne
1 out of 5 stars
1 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] For an appliance with such good reviews and high cost, I would have expected it to have lasted longer than 3 years. I lost all my food in the refrigerator and freezer when the compressor stopped working.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jun 3, 2024
Teach66
5 out of 5 stars
5 out of 5 stars review

Love this fridge!

This is the most wonderful refrigerator I have ever had. With the freezer on the bottom, the top doors open wide allowing very large things to go in. The two freezer drawers make dividing meat from other things I freeze easy. If I ever have to buy another refrigerator, I will buy this again.

Review from lg.com
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Jan 4, 2025
shopper85
3 out of 5 stars
3 out of 5 stars review

good features but repaired twice

I bought this refrigerator and loved the freezer drawers, etc. After two years, the ice machine stopped functioning. After just less than 5 years, the compressor dies. I had a lot of food that had to be thrown out because it was more than a week before it could be fixed. Fortunately, it was just before the expiration of the warranty; so, I did not have to pay for the repair. I really like the model; I just wish it didn't break down.

Review from lg.com
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reply from LG Digital Care Team - Diego

Hello! It’s wonderful to hear that you appreciate the design and value of your refrigerator. We understand how inconvenient it can be to deal with repairs and the loss of food. It’s reassuring to know that the warranty covered the parts. We’d like to help ensure that everything continues to run smoothly. If you need tips for maintaining peak performance or any further assistance, feel free to reach out on social media at @LGUSSupport. Your experience is important to us, and we’re here to help.^ Diego

Dec 12, 2017
deb36
5 out of 5 stars
5 out of 5 stars review

Especially like the fingerprint resistant finish.

[This review was collected as part of a promotion.] Really like that it's to organize my frozen items with the two drawers. No more digging through items to find what I'm after. I also like the wide glide and serve drawer, holds wine bottles and cheeses, etc, and everything is easily seen.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621