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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 191-200 of 2,263 reviews
Aug 28, 2021
Robert and Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great design, ergonomic

[This review was collected as part of a promotion.] Could not be happier with the layout of our French door, two freezer drawer model. Ice and water work great, fingerprintless front finish is amazing (though NOT magnetic, so good opportunity for that stuff to go elsewhere!) Layout of drawers is perfect for our needs - family of 2 humans, a cat and dog (they have their own shelf for their goodies.)

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 25, 2021
Chuck K
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I GOT IT A LITTLE OVER 3 YRS NOW. DURING THIS PERIOD I HAVE HAD 3 MAJOR ISSUES. EVEN RIGHT NOW IT'S HAS BEEN WORKING FOR OVER A MONTH BECAUSE IT STOPPED COOLING. STILL WAITING FOR IT TO BE REPAIRED. VERY FRUSTRATED ABOUT THE USE OF THIS APPLIANCE.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jun 26, 2021
Not Happy with fridge
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

We are not happy

[This review was collected as part of a promotion.] I truly hate to give a bad review. We have only had this fridge right at 3 years and it quit cooling. I am very thankful for the 5 year warranty from LG but we are still waiting on repairs took a week for A&E to come out and tell us he had to order 5 parts week later on 2 parts have come in so far waiting on remaining parts. Now two weeks with no fridge and food that ruined is not a good thing. We thought we would love this refrigerator. I am sorry to write a bad review. But this has been a bad experience with still a broken fridge.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Apr 19, 2021
Robin G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I bought my fridge a approx. six months ago and love it. I love the quality as well as the non finger print finish. Soap and water and the fridge looks great. Only thing is around all the handles the finish as already begun to wear off and makes the fridge look old and worn. I had called as soon as I saw this and LG ordered all new doors, they are being replaced tomorrow so I am looking forward to having them look good again.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 31, 2021
Ice lover nyc
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never buy LG

[This review was collected as part of a promotion.] Less than a year of owning the computer dashboard has error message. Freezer is not completely cold and ice maker broke like 4 weeks ago… finally getting a repairman come tmrw since it’s still under warranty

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Dec 15, 2018
Floi61
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love everything about my new refrigerator except

[This review was collected as part of a promotion.] I bought this as my dream refrigerator for my first new house and it was delivered about a month ago. The ice maker has never worked. They are suppose to be replacing the refrigerator since it was brand new and never worked from day one. The rain has delayed replacement, we have had heavy rainfall.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 23, 2021
RobGrogan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice fridge at a good price but a couple of gaps

[This review was collected as part of a promotion.] We've been living with the fridge for about 2 months. It looks great and works well overall. For the price, I still think it was a great deal, but here are things I would have the product development people at LG think about: 1) The full width drawer is super annoying. To have to open both doors to get out a slice of cheese or whatever makes no sense. 2) There is no enclosed butter section on the doors, and the top door shelf is annoyingly high for the shorter members in my family due to the deep lip. 3) The water that comes out of the front door dispenser is really warm, you absolutely have to add ice. 4) The sides of the fridge are bowed out in the middle, so if you have a tight cabinet space you might be in trouble. There is a good 1/2" difference in width between the top or bottom and the middle, specifically worse toward the back of the fridge. I almost couldn't get in in. 5) Ice machine capacity is limited and if you are constantly filling water jugs like our active family you will quickly run out. 6) Height adjustment of all shelves, interior and door, are way too limited, and a milk jug fits fine but a standard bottle of wine with a stopper does not. 7) Also, if you care about the wifi connection, it's only 2.4GHz, annoying with my modern mesh routers.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 13, 2018
Kajo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Greatest Appliance I ever bought in 50 years

[This review was collected as part of a promotion.] I bought this frigidaire/freezer for our kitchen and my wife was instantly in love with it. It has a lot of space and makes it very easy for my. Also the freezer drawer makes it easy to store and find everything. We have other LG appliances in our home in Florida and in our 2nd home in China. The only bad part was that we didn't bought it earlier.

Review from lg.com
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Dec 13, 2022
Dle1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great features, but icemaker is lacking

Part refrigerator as I was moving into a new home at first everything was well then we constantly started having trouble with the icemaker not either making ice dropping ice. The features are great but like I said, icemaker is lacking in capacity and very rarely works.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 1, 2019
kenoplayer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks Nice

[This review was collected as part of a promotion.] Our 17 year old refrigerator gave out on us and my wife wanted to go with a four door french model. She likes the capacity and the color, but is not interested in the wi-fi function. Haven't had it very long, but it is working excellently. Hopefully it will last for many years. The only thing somewhat negative is that the open door alarm is not very loud.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621