Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 181-190 of 2,263 reviews
Feb 25, 2020
Steve430
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Poor service and poor fit

[This review was collected as part of a promotion.] The French doors do not close properly. It is most likely an adjustment of the fit that is off. However, we have been trying to get it addressed for over a month and have not had success. Other issues: There is not a light in the bottom freezer drawer, so the darkest one is indeed the darkest. The shelves are adjustable but because of the design where the sides are held by bumps on the refrigerator wall, the shelves cannot be moved left or right, just up or down. And there are only about 3 settings. The shelf design is cheap and poor. Likewise, the drawers in the refrigerator (3) are poorly fit and so are loose and do not seal when closed. They are also only opened by gripping on the bottom of the front panel, not the middle or top as seems more comfortable. On the plus side, it is working. It is bright and well lit in the refrigerator, there is a lot of room with more room in the door than we are used to.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Jul 22, 2021
Anacortes Lady
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good but....

[This review was collected as part of a promotion.] I love the features and space in this refrigerator. The ice maker is a little on the small side but I can just plan ahead for more ice. However the mullion between the two doors no longer functions properly after only six months. It appears that maybe there is a spring in it which I can only assume is broken. As long as I remember to push the mullion back into place after it closing the door the refrigerator works properly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 26, 2021
RM 2019
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very functional

[This review was collected as part of a promotion.] We put this refrigerator in service 11/2019, we have had three service calls to fix. One to replace the door seal between the doors. We now have required a second service call to fix the door seal and a defrosting error problem

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 15, 2018
Zoomyone
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Fridge

[This review was collected as part of a promotion.] I received this refrigerator three weeks ago and it has worked out great for our needs. The water/ice dispenser provides all the ice and water we can consume. This fridge has more space than out last one and allows us to keep our items arranged in an orderly fashion. Easy to find what you need when you need it, great for foodies.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 20, 2022
Marco DLF
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Barely made it a year

[This review was collected as part of a promotion.] Our fridge barely made it one year and the compressor gave our. Pretty disappointed since we spent a lot of money on it. Thankfully the Tech was very knowledgeable and not in a rush. He took his time to make sure all issues were resolved.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We are sad to hear you needed repair on your Fridge and thank you for providing this feedback.^Sandy

Mar 1, 2019
kenoplayer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks Nice

[This review was collected as part of a promotion.] Our 17 year old refrigerator gave out on us and my wife wanted to go with a four door french model. She likes the capacity and the color, but is not interested in the wi-fi function. Haven't had it very long, but it is working excellently. Hopefully it will last for many years. The only thing somewhat negative is that the open door alarm is not very loud.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 19, 2022
Junebuggmurf
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love all the features

[This review was collected as part of a promotion.] I really like the amount of space in this refrigerator and all the features. It's great. Especially love the double drawer freezer so I don't stack things so high in one drawer I can can see what's in each drawer easily!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 20, 2024
Jerry 74
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

New LMX Fridge freezer

[This review was collected as part of a promotion.] Have had my LG fridge for over a month and mostly happy with its performance. I would like the water pressure to be a little stronger and the place you set the glass to fill is a little small but other than that very happy with the performance so far.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 13, 2020
LindaKBT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of room

[This review was collected as part of a promotion.] Compared to my old side-by-side, this frig has loads of space. Love the full width drawer in the frig compartment for meats. Like the double freezer drawers. I can open the top one with all my breakfast and lunch items and not need to open the lower drawer with my frozen meats and vegetables. The sliding shelf is handy for gallons of milk and juice. They will fit in the door shelf, but it is easier for me to lift it when it is on the shelf. Glad we chose to get this feature.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 5, 2020
Mary1800
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features Absolutely beautiful

[This review was collected as part of a promotion.] We bought this month ago for a remodel in our kitchen.It's beautiful quiet everything works Excellent !Have had many compliments on how it looks. We love how much room is in the -frigerator and the freezer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621