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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 181-190 of 2,253 reviews
Mar 24, 2019
Savinc
4 out of 5 stars review

Verified Purchase

Easy access

[This review was collected as part of a promotion.] Great refrigerator! Easy to see what's inside, lots of space. Ice machine and filter don't take up a lot of space inside. Ice maker works beautifully. You have to dump ice into a larger container (which is provided), in freezer section. Well lighted. Doors don't shut automatically, which is good! Doors must be purposely shut. There's a bell to alert if the door is open. Stainless steel doesn't show all the finger prints. Easy to wipe clean. Freezer has two shallow drawers. Bottom one is largest. Frozen food doesn't get lost or forgotten about because it's easy to see.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 13, 2021
lhlf
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought this a couple weeks ago and so far we love it. There is only a few things I would change on it. The door open warning chime goes off way to early and is annoying. I'd make it so you could change the time on the chime. Also the doors slam shut it would be nice if the drawers and doors had a feature to slowly shut them, much like cabinets do...Other than that we love the size and the features.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 7, 2023
MU901
1 out of 5 stars review

Verified Purchase

Nightmare…stay away from LG

I bought this fridge a little 3 months ago…it is truly the worst appliance I have ever used. A total nightmare. Does not cool; food keeps spoiling…now white powdery stuff is falling from ice and water dispenser. Don’t buy this LG model. This particular fridge is a total lemon.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi! We understand you're experiencing cooling issues in your fridge and are here to help! Our social media team would appreciate the opportunity to help reach a resolution to this issue. If you don't mind, please send us a direct message on Twitter or a private message on Facebook. Don't forget to include your phone number and refrigerator information in your message to us. Moreover, the white substance in your dispenser is most likely due minerals in your water (calcium and magnesium). Our fridge models use a UF (Ultra Filtration) filter that filters out harmful substances while leaving in minerals. If you find white substances on your dispenser, please wipe it off before use. We'd be happy to discuss this further with you in our Facebook/ Twitter conversation. Our handle for these platforms is @LGUSSupport and we look forward to our conversation! ^Chris

May 7, 2019
Allen W
4 out of 5 stars review

Verified Purchase

Good refrigerator with one drawback.

[This review was collected as part of a promotion.] Quiet operating refrigerator that keeps the temperature constant at the setting stated. Ice maker is compact and located in the left door. Only problem is the right door does not close when pushed lightly. The door accually bounces open (only slightly) when pushed lightly. All the other 3 doors will pull closed when pushed lightly. Luckily there is a beeping sound that alerts you when the door stays open. Called tech support and a service person came out. The technician said that's normal for that refrigerator.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 6, 2022
Rooster35
1 out of 5 stars review

Verified Purchase

Just not built like they used to be

I bought this fridge in late 2020, as stated in the title of this review, I have already had the ice maker stop working and now it has a coolant leak error. This started to happen in early '22. with the CL error in May. Needless to say there is no one to fix our problem until June 17th. A month and a half with no fridge is really hard on a family of six. There is only so long one can live out of a dorm fridge and a cooler.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Oct 24, 2022
clgames
4 out of 5 stars review

Verified Purchase

great refrigerator

[This review was collected as part of a promotion.] This is the second LG fridge we have had. The aluminum exterior is easy to care for if you keep up with it. it is very attractive and performs well. It has wi-fi capability which I think is a joke. If you want to see how your fridge is doing open the door and look:)

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 13, 2021
BP99
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] This refrigerator is huge. You can put so much food in it and keep it organized with the drawers and shelves. I especially like the 2 drawer system for the freezer. It makes it very easy to store and find things.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 20, 2021
Anonymous
3 out of 5 stars review

Verified Purchase

Beware of the Mullion!

[This review was collected as part of a promotion.] We have had this refrigerator for awhile now. It works well -- except for the mullion on the french door. The mullion is the small flap that opens and closes on the left french door to seal the doors. The mullion has a small button that engages with the refrigerator and opens the mullion to close the door. Ours has consistently misaligned and keeps the door from closing properly. We have had repair guy out more than once for the issue. In fact, he was here two weeks ago and we still experience the issue. We have to be extra cautious to make sure the door is closed properly and even manually flip open the mullion to close the door.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 7, 2019
kibaek
4 out of 5 stars review

Verified Purchase

Great overall

[This review was collected as part of a promotion.] I have been using this for a month. So far, my wife and I like the spacious top spaces, smooth doors, freezer drawers, and other fancy features (air refresher, ...). We give 4 stars because of the two down-sides. One is that the freezer space is a bit small (maybe even smaller than our old refrigerator). The other one is that the water dispenses quite slow so that it takes a while to get a full bottle of water. This can be frustrating particularly when you want to use the water for cook.

Review from lg.com
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May 26, 2021
jendalini
4 out of 5 stars review

Verified Purchase

Amazing space!

[This review was collected as part of a promotion.] We upgraded to get more space - and this fit the bill! It takes up less space than our older fridge, but the layout inside is much larger and meets our families needs. I love the large drawer inside the fridge so you can see things better.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621