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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 171-180 of 2,253 reviews
Sep 5, 2022
Vicki007
4 out of 5 stars review

Verified Purchase

We purchased our LG fridge about five years ago. It has always been pretty noisy, but we just put up with it. Then it completely quit cooling, so we had to call for service. Ended up being the compressor, which was covered under the 10 year warranty. It is so much quieter now and hubby is much happier! Apparently they have had issues with the original compressor and if we had known, we would have called much sooner.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 29, 2021
Mamie993
3 out of 5 stars review

Verified Purchase

Good refrigerator,ice maker needs re engineering

[This review was collected as part of a promotion.] Overall, we are quite pleased. We have had trouble with the ice maker on several occasions (in fact currently waiting 11+ days for repair). I also wish there was a proximity light on the door dispensing panel to easily discern functions at night. I would also recommend the bottom refrigerator shelf to slide further back to make room for tall items.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 22, 2022
dkjorgenson
5 out of 5 stars review

Verified Purchase

Overall great fridge

[This review was collected as part of a promotion.] We bought his fridge 7 months ago. The shelves on the doors can hold all my condiments and more. The overall design maximizes the useable space inside. Lighting make is bright and easy to see everything inside.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 6, 2020
CostcoShopper
5 out of 5 stars review

Verified Purchase

So far... pretty ideal!

[This review was collected as part of a promotion.] I purchased this refrigerator in somewhat of a rush, as mine broke and I suddenly needed to make a decision. I was looking for French door, in-door ice maker and water dispenser, spacious freezer with more than one drawer, three refrigerator drawers (fruits, veggies, deli), and an ice maker setup that would not take up 1/6th of my refrigerator space. This particular fridge turned out to be it. I've had it for about a month now, and I have been thoroughly enjoying it. It is very spacious, easy to organize, beautiful! Seems to work very well. In all honestly it could be *just* a little bit quieter. But it's OK -- it's a small tradeoff for all the awesome features that I really was looking for and this fridge possesses. I would definitely recommend it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 3, 2020
Emilyp15
5 out of 5 stars review

Verified Purchase

Love the space and the door space!

[This review was collected as part of a promotion.] I bought this a month ago. I love the space that it has the slide in drawer allowing for taller bowls. The space in the door holds so much. This is the first fridge I did not have to take out a shelf to get all my foos in it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 17, 2019
AnujG
4 out of 5 stars review

Verified Purchase

Lots of space, keeps things fresh

[This review was collected as part of a promotion.] Pretty good in keeping things cool at all levels, including the door. The best feature is the the ice maker does not take up a whole door or half shelf. A single drawer is usually sufficient for refrigerator. I would have wanted the second drawer to be flex temperature. I am not sure what to do with the lowest drawer as it gets stuck if the doors are not open all the way. Could have added that to the fruit and veggies basket. Although 28 cu. ft. means there is sufficient space for most of the stuff

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 17, 2021
FTmom
3 out of 5 stars review

Verified Purchase

Needed compressor to be replaced

[This review was collected as part of a promotion.] 8 months after purchase the ice machine was on the Fritz and we would find thawed popsicles and food in the freezer drawers. The lg technician came out and immediately replaced the compressor. At least customer service was decent

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 3, 2018
Kwestpoint
5 out of 5 stars review

Verified Purchase

Wonderful Refrigerator

[This review was collected as part of a promotion.] I bought this LG french door refrigerator and I couldn’t be happier. I love the quality. Everything works as it should. I was worried at the beginning about water dripping from the water/ice door dispenser but the owners manual stated that this was to be expected at the beginning and it has now stopped. This is a beautiful fridge with wonderful use of space and an all around winner.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 29, 2021
Asad007
3 out of 5 stars review

Verified Purchase

Great design, but no internal monitoring system

[This review was collected as part of a promotion.] I had the fridge for 6 months now, but in the first month I had a cooling issue, and it took around 4 months to get fixed, and we were already out of summer, and the other thing is that the color for the water and ice release is already faded out.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 5, 2019
Shellyhero
4 out of 5 stars review

Verified Purchase

Great review

[This review was collected as part of a promotion.] I bought my 4 door French door refrigerator a couple of weeks ago. It is 28 cubic ft. I love my refrigerator. The only thing I was disappointed with is the shelves on your left door. The shelves are to narrow to fit any large bottles such as mayonnaise. So you have to store it on the wide top shelf on the left door so you can’t store juice etc. You have a bottom shelf on the right door where I can store my two gallons of milk. Other than that I love my frig. It produces a lot of ice and is very quiet. Thank you for letting me write a review of my beautiful LG 28cubic foot frig.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621