Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 1,931-1,940 of 2,263 reviews
Dec 2, 2024
Rob444
2 out of 5 stars
2 out of 5 stars review

Compressor failed, compressor was IN stock!

[This review was collected as part of a promotion.] It took SIX (6) days from failure being reported to get service! I don't understand why it takes an entire week. We lost food and were hosting Thanksgiving. The repair took less than two hours.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social

Hey Rob, we're happy to hear you're back up and running with your fridge! It's great that the technician was able to get everything taken care of quickly and efficiently. We know how important it is to have everything in working order, especially during busy times like Thanksgiving. We're always here if you need anything else—just reach out via social media at @LGUSSupport. ~Ivy

Jun 10, 2024
George Elliott
3 out of 5 stars
3 out of 5 stars review

Issues

[This review was collected as part of a promotion.] I am happy with the refrigerator in general. One of the bottom freezer draws works but it could be colder. The ice maker makes ice but there is a problem with the board so it does not auto drop ice into the bin. I have to do a manual reset to get ice to drop.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there. Thank you for sharing your experience with us. We understand that while you're generally happy with your LMXS28626S refrigerator, issues with the bottom freezer drawer's temperature and the ice maker's auto-drop function have been concerning. Your feedback is important, and we'd like to assist you further. As a troubleshooting step, we recommend ensuring that the freezer temperature is set to the recommended level and checking if there are any obstructions in the ice maker. For the supported link on this: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 Please send us a private message on Social Media @LGUSSupport with your contact details, and our team will prioritize addressing these issues and exploring possible solutions. We appreciate your patience and understanding. —Renzo

Dec 26, 2020
ROCKY 2017
4 out of 5 stars
4 out of 5 stars review

good overall

[This review was collected as part of a promotion.] GOOD - BUT BE AWARE Both top doors are "light in touch" to open and close, even with food, so be careful what bottles are on door shelves or they will fall over. Don't slam door! Bottom freezer doors felt more solid and secure when closed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 19, 2024
Ctallen27
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator, reasonable price

[This review was collected as part of a promotion.] We have had this refrigerator for about a month. We have loved it so far. Plenty of room and well built. This the second one we have bought. We had to give up the first one when we sold the house. This was our first purchase for the new home.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi Ctallen, thank you for sharing your experience with the LMXS28626S. It’s wonderful to hear that your second time choosing this model has been just as satisfying as the first. The spacious interior and solid build make it a great fit for a busy household, and it’s especially meaningful that this was your first purchase for your new home. We’re glad it’s been a smooth and positive addition. For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Dec 29, 2020
Babs72
4 out of 5 stars
4 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] Bought this in Oct. The surface not showing fingerprints is awesome. The doors and drawers are great except the one long drawer in the refrigerator section means you have to open both doors to open it. I wish it would be two short drawers.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 26, 2018
OHBarb
5 out of 5 stars
5 out of 5 stars review

Love my new 4-door LG Refrigerator

[This review was collected as part of a promotion.] I smile everyday when I look at my refrigerator. We moved into our house about 2 months ago and were "downgraded" to a side by side refrigerator/freezer. It was awful. No room. We just left our second LG French Door refrigerator at our old home. And that was an upgrade over our first LG French Door refrigerator! Our new refrigerator is so spacious and the upper freezer drawer makes it easy to access frequently needed items. It looks so stylish in our kitchen and is definitely a talking point with visitors. The compact water/ice area in the refrigerator door still leaves lots of room for storage. One of the best purchases we made!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 31, 2020
EVIE33
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] I am very glad that I purchased my LG refrigerator; the reasons that I did not give it an excellent rating is because the bottom drawer does not have a light and it’s difficult to see in the second bottom drawer! There is no special place for my eggs once purchase from the store; so I leave them in the store bought tray. Other than those two things I love my new refrigerator! The design is sleek and beautiful; and so glad that it is smudge proof! Great space inside the refrigerator and I love the fact that I am able to drink the water because of the purifier. I truly am enjoying my LG refrigerator and can’t wait to receive my LG stove in March 1921! Yes Iwould recommend it highly to anyone!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 11, 2020
CathyinMacomb
4 out of 5 stars
4 out of 5 stars review

LG Fridge

[This review was collected as part of a promotion.] Overall, my family is happy with the performance of the LG fridge. A few minor issues would be the lack of a designated area for eggs and that the water drips and cubes explode when coming out of the outside dispenser. This is our first time with the outside cube and water dispenser, so we aren’t sure if this is normal or just a flaw in the design. We’re glad we ended up getting the model with the split shelf, so tall items fit and the two drawers for the freezer, so you don’t have to dig deep and items are more readily seen. So far, we haven’t needed to replace the water or other filter, so I’m not sure how easy that will be.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 29, 2018
tony Arizona
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] I have owned Product for the past month, did have the doors re- adjusted too seal better. there are times when i hear the fan going for sometime its a little concerning. overall its a good refrigerator choose it because of the reviews

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 22, 2022
Jaded_Duck
1 out of 5 stars
1 out of 5 stars review

Linear compression cooling is bad

Owned this fridge for just under 5 years and now it needs repairs that cost more than what I paid for it. LG was sued in a class action law suit, many linear compressor models were included, but unfortunately not this one. So out of warranty and no recourse. AVOID LG LINEAR COMPRESSOR REFRIGERATORS.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would be happy to review your case with you and check for warranty coverage, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer