Customer reviews for LG 28 cu. ft. French Door Refrigerator forMember photos
Nice large, roomy sleek refrigerator
[This review was collected as part of a promotion.] Great refrigerator, although we wanted the 31" LG, but it would not fit in our house. Our salesman reccomended this one unseen and although a little different, we really like it and get tons of complements. Only flaw is their is no tray to catch ice or water dripping
Great Fridge
[This review was collected as part of a promotion.] We bought this fridge just over a year ago and we are very happy. There is plenty of space and we love the 2 freezer drawers that accommodate everything we put in it. The one drawback is that the ice dispenser is not that big. We don't use much ice normally, so for everyday use it's fine. If you are having people over you will need to by a bag of ice. But, overall this is a great product and we would buy it again.
Stylish
[This review was collected as part of a promotion.] We had to purchase a refrigerator at a moments notice. Our old refrigerator died very unexpectedly. We lost most of the contents and it was New Year’s Eve! Without much time to totally research every option available, and every brand we narrowed it down to an LG or a Samsung. Both had to had water and ice in the door. We wanted the French door options with either one or two freezer drawers. What won over on the LG was the water despenser unit. I felt it had a cleaner look, and no tubing for the water hanging out able to gather mold and bacteria as in our old refrigerator and also in the Samsung models. I also like the fact that I can control the temp and ice maker from an app on my phone. I realized after I purchase this model I should have looked a little deeper as there was a model that has an extra ice maker in the freezer compartment. It would have been a bit more helpful as we use a lot of ice. However I have an ice plus feature on this model that allowed it to make ice a bit faster so that does make up for it. We shall really see this summer how well it works. The refrigerator part certainly is very spacious. I am still getting used to the freezer compartments and haven’t decided if it is actually the same space as my old side by side. So far I am not totally convinced I have more or even the same freezer space. I do like the two drawer freezer space. I find that a plus. We are satisfied at this point. It isn’t a month old yet.
Love this Frig !
[This review was collected as part of a promotion.] We purchased this LG just 3 weeks ago and we love the looks, the sturdy construction and all the features. The Black Stainless Steel color is gorgeous and we especially love the two freezer drawers. Frozen items we use daily in the top drawer and items we use once in awhile in the bottom freezer drawer. The Ice maker is great in the refrigerator door which leaves more room in the frig. shelf area for food. The day it was installed we ran 3-4 gallons of water through the water filter and we have let the Ice Maker make 4 full containers of ice. The Ice and the filtered Water right out of the Ice and Water Dispenser is fantastic. Next, a new LG gas Range in Black Stainless Steel. Thanks LG for making a great looking and very practical 4 drawer Refrigerator!
Linear compression cooling is bad
Owned this fridge for just under 5 years and now it needs repairs that cost more than what I paid for it. LG was sued in a class action law suit, many linear compressor models were included, but unfortunately not this one. So out of warranty and no recourse. AVOID LG LINEAR COMPRESSOR REFRIGERATORS.
We would be happy to review your case with you and check for warranty coverage, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Outstanding product, features, and service
[This review was collected as part of a promotion.] I bought this three years ago, and I am extremely satisfied with my purchase. LG refrigerator came with so many outstanding features that out pace the other brands around. LG has provide an outstanding product and service so far and I don’t intend to change it at all.
Hi, there. Thank you for sharing your experience with your LG Refrigerator (LMXS28626S) model. It’s wonderful to hear that the full capacity, cooling performance, and smart storage layout of the LG 28 cu. ft. Smart Wi‑Fi Enabled French Door Refrigerator LMXS28626S have been serving you well. This model was designed for long‑term reliability, flexible food organization, and energy‑efficient cooling, so it’s great to know it’s meeting your expectations even after three years. We appreciate your trust in LG and your kind words about both the product and the service you’ve received. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Compressor died after 2 years
[This review was collected as part of a promotion.] Beautiful fridge but that’s about all it has going for it. The compressor died after 2 years. LG replaced it with the same kind of compressor so my expectation is that I will have to purchase another fridge in about 2 years. The water dispenser drips water. The ice maker causes ice to buildup around the seal of the ice maker door also causing water to leak out. This thing is a disaster. I hate it. Do not buy.
I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Terrible
Terrible i have had nothing but trouble out of my LG refrigerator first had to replace the condenser fan then the control board and now the refrigerator won't keep refrigerator or freezer to correct temperature refrigerator is completely useless and now have to replace it. I have never had this many problems out of a refrigerator before I will never buy LG products again. Do your research people on LG products i wish I would have before I purchased you will see all of the complaints about lg refrigerators.
This isn’t the level of reliability we aim to deliver, and we understand how it impacts food preservation. We’d like the opportunity to look further into your case and see how we can help. Reach us through social media @LGUSSupport, we'll gather details and take a look one on one! ^Jose
Ice cube size
[This review was collected as part of a promotion.] We have narrowed our purchase down to this fridge but I still have reservations about the ice maker, size of ice cubes, # of cubes etc. Seems awfully small storage in the door and I'm aware of the storage in the freezer compartment but that seems a bit awkward....
Great Refrigerator
[This review was collected as part of a promotion.] We bought this fridge because the LG we had broke down on us for the third time for the same reason. The compressor went out. The wife loves LG so we opted to purchase this one. All in al it is a very good product. She loves the black stainless steal and no fingerprints. The wi-fi is a bonus. I love being able to keep track of food that is about to expire and knowing that at a push of a button I can know what's going on with the fridge, order new filters, and get maintenance done.




