Hi Pat! We appreciate you taking the time to post your 5 star review! We're always ecstatic to hear from customers who love our appliances! Enjoy all the features that your fridge has to offer! Should you ever need support, don't hesitate to reach out to us via one of the following ways: https://www.lg.com/us/support/contact. ^Chris

We appreciate your feedback, and prompt action in contacting our customer service. At times, ice buildup can cause difficulty in opening the freezer door, and defrosting the freezer is often an effective solution. We are pleased that our recommendation resolved the problem and restored the functionality of your LG French Door Refrigerator (LMXS28626S), and we are glad to hear that the freezer is now functioning properly. If you encounter any further issues or have any additional concerns, please don't hesitate to reach out to us privately on Facebook or Twitter (X) by mentioning @LGUSSupport. We would be delighted to assist you and ensure that your appliance continues to serve you well. Thank you for choosing our services. We value your satisfaction and look forward to serving you in the future.

Hey there! We hate that you had to deal with this issue, but we're glad this story has a happy ending. If there's anything else we can do to help you enjoy your refrigerator more, please don't hesitate to reach out to us on social media using the handle @LGUSSupport.

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane

We hate to see that you've had multiple issues with your LG products and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP