Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
Write a review

Customer photos

Sort by |
Showing 1,831-1,840 of 2,253 reviews
Jun 7, 2018
Debra
5 out of 5 stars review

Verified Purchase

I purchase this appliance for my son and his family. I have heatd no complaints

Helpful?6Y64GGUTQNK313624255621
Dec 4, 2022
MarkAllenS
5 out of 5 stars review

Verified Purchase

LG 28 CFT French Door Refrigerator

Great refrigerator. I love the two drawer freezer for convenience.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 11, 2023
Mufasid
5 out of 5 stars review

Verified Purchase

Great so fad

We bought our first house and all our appliances with LG, and everything has been great so far.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Mufasid. Thanks for sharing this milestone with us. It’s wonderful to hear that your LG Refrigerator (LMXS28626D) model and the rest of your LG appliances have been a strong part of that experience. This unit is built for convenience with its spacious French‑door layout, smart cooling, and fingerprint‑resistant finish, making it a great fit for a busy household. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Mar 20, 2023
Pat Billings
5 out of 5 stars review

Verified Purchase

Everything is great on my frig. Loving the icemaker

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social

Hi Pat! We appreciate you taking the time to post your 5 star review! We're always ecstatic to hear from customers who love our appliances! Enjoy all the features that your fridge has to offer! Should you ever need support, don't hesitate to reach out to us via one of the following ways: https://www.lg.com/us/support/contact. ^Chris

Nov 10, 2023
Primitivo
3 out of 5 stars review

Verified Purchase

Working good

The freezer had ice and hard time opening door. i called they adv to unfreeze it and is fine now.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

We appreciate your feedback, and prompt action in contacting our customer service. At times, ice buildup can cause difficulty in opening the freezer door, and defrosting the freezer is often an effective solution. We are pleased that our recommendation resolved the problem and restored the functionality of your LG French Door Refrigerator (LMXS28626S), and we are glad to hear that the freezer is now functioning properly. If you encounter any further issues or have any additional concerns, please don't hesitate to reach out to us privately on Facebook or Twitter (X) by mentioning @LGUSSupport. We would be delighted to assist you and ensure that your appliance continues to serve you well. Thank you for choosing our services. We value your satisfaction and look forward to serving you in the future.

Nov 13, 2023
DewayneT
2 out of 5 stars review

Verified Purchase

Poor initial quality and warrenty service.

Compressor lasted 3 years before failure and getting serviced took a month.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! We hate that you had to deal with this issue, but we're glad this story has a happy ending. If there's anything else we can do to help you enjoy your refrigerator more, please don't hesitate to reach out to us on social media using the handle @LGUSSupport.

Mar 24, 2020
Kristie
5 out of 5 stars review

Verified Purchase

Perfect for us

This is large enough that i I don't need an extra freezer. It's perfect for us.

Helpful?6Y64GGUTQNK313624255621
Jan 8, 2022
Mwm64
1 out of 5 stars review

Verified Purchase

It quit working, does not cool does not freeze

It needs to be replaced. Quit working, lg customer service is not good.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane

Dec 28, 2023
Mike 05
5 out of 5 stars review

Verified Purchase

Space, great ice maker, easy to replace the filter

I bought it a long time ago and love it. Will buy it again when necessary

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 12, 2023
Jrob1
4 out of 5 stars review

Verified Purchase

Very spacious

I purchased this refrigerator 5+ months now and I'm satisfied with it's performance

Review from lg.com
Helpful?6Y64GGUTQNK313624255621