We're sorry to hear about the trouble you're facing with your LG refrigerator and the unsatisfactory service experience. Please know that we work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. In the meantime, you may refer to this link for more good-to-know information and troubleshooting guides about LG products (just type the keyword of the issue in the search bar): http://spr.ly/6421u9ezT. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.

Hello. Thank you for sharing your experience with your LG Refrigerator. Your note about the compressor failure after four years and the resulting food loss is important, especially when reliability is a key expectation for refrigeration. For reference, you can explore LG refrigerator support and warranty coverage details here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this compressor failure and cooling loss issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James