Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 1,801-1,810 of 2,263 reviews
Feb 22, 2021
Sifu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Very happy with this unit after the first year and a half

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 9, 2019
Berglar5
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG bottom freezer

[This review was collected as part of a promotion.] Works as advertised and runs so quiet, had bottom freezer

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 2, 2026
Sandykj59
1 out of 5 stars
1 out of 5 stars review

We Got A Lemon!!

Our beautiful LG refrigerator is a lemon! The compressor has gone out, the cooling feature has frozen up and needed to be replaced and it’s not even 5 years old! Beware! Don’t buy one if you’re smart! It’s been a nightmare!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Sandy. We appreciate you sharing your experience with your LG LMXS28626S Refrigerator. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When temperatures rise, confirming that the vents are clear, ensuring the doors are sealing well, and checking that the condenser area has proper airflow can help stabilize cooling while a technician evaluates the sealed‑system components. You can also review additional cooling guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Oct 1, 2025
mogusst
4 out of 5 stars
4 out of 5 stars review

Great Fridge but not great ice

Does LG sell an in-freezer ice maker addition for this model? We run out of ice constantly because the door dispenser holds so little ice. I cannot believe that a giant fridge like this only makes enough ice for drinks for a dinner for four -- once.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care

Hey there! We appreciate your feedback on this review. However, LG does not make an additional ice maker for this model. As we utilize more space in the bottom freezer for meals and items, instead of adding a freezer ice maker. If you have additional questions on this model or other LG products, let us know on social media @LGUSSupport. We're always here to help out and give you accurate and direct answers for all of your favorite LG products. ~ Ryan

Sep 20, 2025
Normal User
2 out of 5 stars
2 out of 5 stars review

JUNK

I’ve come to the conclusion that this refrigerator and most LG products are now complete trash I just can’t believe a few years into owning this refrigerator. The amount of things that have gone wrong with it or broken on it. The waterline constantly has a slow drip from the front of the roof refrigerator, Door seal has gone bad, constant state of inconsistent temperatures throughout the fridge, have already had to replace the compressor on it After a terrible experience with an LG washing machine and now this, I don’t think I’ll ever buy another LG product

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care

Hey there! We appreciate the feedback on your LG fridge. However, we want to try and give you a better experience with your LG fridge, leaving you trusting your kitchen's best friend with all of your meal storage! We want to see what repairs or even troubleshooting we can provide for your fridge. For the door seal and to look deeper into the drip you're mentioning from the front of the appliance, email us at LGdigitalcare@LG.sprinklrsupport.com with your model number and a few photos, and we can try and find the perfect replacements, repairs, and warranty information for us to help out! We look forward to hearing from you! ~ Ryan

Sep 2, 2022
Mustache
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Doing what it should as advertised

Purchased this fridge over a month ago and have not been disappointed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 22, 2022
Troublesome24
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Door handle won’t stay on. The rest the frigerator

The bottom door rail won’t stay on. Malfunction door handle

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Hello, thanks for reaching our, we will need more information to be able to assist. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at https://www.facebook.com/LGUSSupport/ when you are with the unit. ^Nikki

Sep 13, 2019
lakemeadrat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice unit

Great access to all compartments and food. Plenty of storage.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 25, 2023
Bibsie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I bought a refrigerator 1 year ago and it broke down: can you imagine?

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hi Bibsie, thanks for reaching out and sharing your experience with the LMXS28626S refrigerator. This model features LG’s Smart Cooling system, designed to maintain consistent temperatures and long-term reliability. If the unit isn’t operating as expected, here are a few steps you can try: ⦁ Check for airflow blockages: Ensure vents inside the fridge and freezer aren’t obstructed by food items. ⦁ Inspect door seals: Make sure the doors close securely and the gaskets are clean and intact. ⦁ Verify temperature settings: Recommended settings are 37°F for the refrigerator and 0°F for the freezer. ⦁ Clean condenser coils: If accessible, remove any dust buildup to improve cooling efficiency. ⦁ Listen for compressor activity: The compressor should cycle periodically. If it’s silent or running continuously, it may need attention. You can find additional troubleshooting guidance here: https://www.lg.com/us/support/help-library/refrigerator-is-not-cooling--20153117961872 If the issue is still present, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look. ^Rich

Jan 21, 2020
Kingfish583
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my Refrigerator

Refrigerator quiet and I’m glad I don’t have to mess with no temperature control

Review from lg.com
Helpful?6Y64GGUTQNK313624255621