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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 151-160 of 2,263 reviews
Oct 11, 2022
LetyC
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

lg refrigerator

I will never buy another LG refrigerator, We purchased it only 4 years ago and had to have it fixed already 2 times: first time easy one for water dispenser second time the inimaginable: THE COMPRESSOR DIED!!! Really??? on a new refrigerator?? I threw away at least $ 400.00 worth of food. Is LG reimbursing it?? Really disappointing..

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 29, 2019
BobandAlix
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really enjoying the new fridge

[This review was collected as part of a promotion.] We bought a new LG refrigerator with a see through right half door and two freezer draws. Are former set of a refrigerator only and freezer only pair of 16 cubic feet stainless steel had been our go to for the last 14 years but we thought we needed new, more efficient technology, and not as much space. We are just learning all the bells and whistles of the new LG and are looking forward to many years of service

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 2, 2020
Tom1855
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

BIG!!

[This review was collected as part of a promotion.] Purchased as part of a 4 piece suite from Costco. First thing that we noticed is that this thing is really BIG! In fact, we had to remove a wall and some overhead cupboards to get the refrigerator to fit. Not an issue, as we expected this according to measurements. Make sure that you measure to see if this will fit your space. There are numerous Hi-Tech items on this refrigerator and admittedly we have not read the owners manual carefully to understand how to fully utilize the many features this refrigerator offers. The WiFi was rather easy to set up, but the features accessible by Wifi are somewhat ambiguous and perhaps confusing. After all, rather than confirming that the refrigerator is running and cooling, what else would a "normal" person want to control from a remote location. Regardless, the refrigerator is handsome and works well. Everyone that has seen it is impressed. One additional item: The installer says that if he were going to purchase a new kitchen appliance, he would purchase LG based on his observations on the fit and finish along with how often he is called to remove an LG. Most of his removal calls are brought on by the failure of the existing unit. He says that he rarely is called to replace an old or defective LG as opposed to other major manufacturer brands. Good news as far as I am concerned. So far, we are quite impressed and would recommend LG to our family and friends.

Review from lg.com
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Nov 19, 2022
snowswamp
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Careful with placement

Reading the manual the fridge needs a 2 inch air gap along the back and top to allow for air flow and zero clearance around sides. Even with this gap, the compressor over heats and air temps reached 92° behind the fridge setting off warnings of high temps. The LG certified tech who came out with a new compressor said this happens all the time and compressors fail regularly. The fridge needs more like 4 inches on ALL sides. Since our kitchen redo was designed based on the manual, the cabinets are tight on the side so that’s not possible. The fridge is now pulled out into the kitchen more and I had to install component cooling fans behind the fridge to increase air flow because the fridge isn’t made to work per the manual. Otherwise, it’s been operating well.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. This information will be shared with our research and development teams for future improvements. ^Nikki

Feb 2, 2024
Anothersteelmaker
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice looking design

[This review was collected as part of a promotion.] Nice refrigerator, the icemaker could be bigger, after owning just over 3 years the freezer may be starting to give us a problem, it will not get colder than 8 degrees witch maybe causing ice maker problems.

Review from lg.com
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Oct 24, 2023
Tina CM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

My refrigerator was purchased in July 2018 and after just over five years the freezer isn’t working and the ice machine will not make ice. I loved the refrigerator up until now and would have recommended it but for obvious reasons, I do not feel confident in purchasing another with the linear compressor.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! Let's see if we can help. Private message us on our socials @LGUSSupport with your model and most recent case number, if you have it. ^Gaby

Jun 25, 2022
Lady_Mystique
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beautiful fridge, hard to close door

[This review was collected as part of a promotion.] I bought this fridge and we got a great deal on it. I like it esthetically. It’s a very nice fridge. It’s not super fingerprint resistant as advertised and also one of the doors on the fridge you really need to push in to close it. It doesn’t close regularly like other fridges do. Overall the fridge is very large. Make sure you measure your door openings because likely they’ll have to take the door down to make it fit. The fridge is very roomy and overall a great value for someone who has a lot of groceries to put away or a larger family.

Review from lg.com
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Oct 11, 2023
Lull57
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Fridge

Our new fridge was delivered about 2 weeks ago. We love the extra space it is providing us and the convenience provided with 2 freezer drawers. The only issue we have had is that the water dispenser sometimes drips. But is seems to be dripping less often as it gets used.

Review from lg.com
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reply from Customer Care

Hi there. Thank you for your positive feedback on your new LMXS28626S 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator! We're delighted to hear that you're enjoying the extra space and the convenience of the two freezer drawers. Regarding the water dispenser, it's common for some initial drips when the water system is newly installed. As you've noticed, it typically improves with usage. If you ever encounter persistent issues, don't hesitate to reach out to our support team via our official social media channels @LGUSSupport on Facebook or X (Twitter) for further assistance or you may also visit this link to get a troubleshooting guide for your LG fridge water dispenser: http://spr.ly/6426u9ZPw. We're here to help!

May 31, 2018
Cebu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Superior features

[This review was collected as part of a promotion.] We had been looking for a refrigerator for a year. Love the features different than other brands: french doors have self closing feature, both freezer doors open out completely for easy access, ice maker in the French door which gives more room in refrigerator. Love the look, storage and other features.

Review from lg.com
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Jun 26, 2018
Ernestine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

VERY NICE

[This review was collected as part of a promotion.] We have had this refrigerator for only 2 weeks but have really enjoyed the features. Having a extra drawer for frozen items is a really neat feature. The ice maker doses keep up with a family of 6, however a way to automatically fill the extra tray in the drawer would be nice but its still good.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621