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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,381-1,390 of 2,253 reviews
Mar 27, 2019
Act1
5 out of 5 stars review

Verified Purchase

Great Product

[This review was collected as part of a promotion.] After a month, so far, we are pleased with our purchase. Much more time will be needed for us to determine what appears as quality, is as it seems.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 1, 2021
JoeVenice
5 out of 5 stars review

Verified Purchase

Love this fridge!

[This review was collected as part of a promotion.] I bought this fridge about a month and a half ago and love it! There is tons of room and makes ice for days! I would definitely recommend this fridge to a friend.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 13, 2023
Opus08
5 out of 5 stars review

Verified Purchase

Awesome

[This review was collected as part of a promotion.] I bought this two years ago and I have enjoyed it. Fruits and vegetables stay fresh for a longer time. It is very roomy.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 3, 2024
traemyn
1 out of 5 stars review

Verified Purchase

Faulty product

Lasted about 3 years before compressor and sealed system failure. Technician and internet confirmed this is common LG issue so likely is known by LG and should have been recalled. Therefore I will never buy an LG again.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there, we'd love the opportunity to turn your experience around and see if we can look into your warranty. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We want to ensure that you are receiving the best support we have to offer. ~TammyJo

Jul 11, 2021
Kmc21
1 out of 5 stars review

Verified Purchase

Nothing but problems!!!

[This review was collected as part of a promotion.] First year was good. Every year after to the same month it has a problem. Resulting in loss of food it won't keep cool enough food goes bad.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 2, 2021
CLC71
5 out of 5 stars review

Verified Purchase

Great Fridge

[This review was collected as part of a promotion.] Loving our new LG. Adjustable shelf allows for extra tall bottles. Two freezer drawers helps with separating ice from other freezer items.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 28, 2021
JChandler
5 out of 5 stars review

Verified Purchase

Tons Of Space!

[This review was collected as part of a promotion.] This fridge has tons of space and is so much quieter than my last fridge. Even the ice maker is quite!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 30, 2023
Michael1009
5 out of 5 stars review

Verified Purchase

Great Fridge!

[This review was collected as part of a promotion.] I have had this fridge for years now and it is incredible. Very quiet, very low maintenance and so much room with the adaptable drawers and shelves. Highly recommend!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 19, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Purchased 7 months ago I give 5star review very energy efficient, whisper quite, only change would be put a light on bottom freezer drawer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 11, 2026
Wisconthin
2 out of 5 stars review

No light in bottom freezer - buy the cheaper model

Don't buy this. Buy the cheaper one - hundreds of dollars less - that has just one freezer compartment with a sliding tray. The bottom freezer drawer in this model has NO LIGHT, so it's apparently for overflow long-term storage. Half of the top drawer - what would be in the the sliding tray of the cheaper model - is wasted with ice storage, which needs lighting like a hole in the head. I'm going to use that half for frozen food and put the ice bin in my master bedroom closet for shoe storage.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi. Thank you for sharing your experience with your LG Refrigerator. The way you described the freezer layout, lighting differences, and how the ice‑storage design affects usable space gives us a clear picture of how this model is working for you in day‑to‑day use. Feedback like yours is incredibly helpful, especially when it highlights how design choices impact practicality in real households. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this freezer‑layout and lighting‑feature issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James