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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 121-130 of 2,263 reviews
Jun 28, 2019
Tipch099
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great overall design and sharp looks

This is a well designed refrigerator with excellent features and layout. The duo freezer doors are a huge advantage over singles as it eliminates the need to dig down through multiple layers of items to find what you're looking for. It allows for much better organization. The in-door ice maker is also nice. It frees up space and consequently the refrigerated section is roomier than our previous 27cu ft unit.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 28, 2018
IceQueeny01
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great EXCEPT...

[This review was collected as part of a promotion.] We were so excited when we purchased this fridge (and for the first few days) until we realized the ice capacity - or lack there of! The indoor compartment only can hold (max-using the “ice plus” feature) 8 16oz glasses and takes 12 hours to refill. I read the manual and it “suggests” using the “extra tray bin” located in the freezer drawer... BUT what’s the point on having a dispenser if I have to use the bin. I must point out too, that we bought this BECAUSE the fridge we were replacing had a broken ice dispenser. So.... if you don’t care about having ice, this refrigerator is for you.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

Hello, it sounds like your unit is functioning as expected. As per the specifications: Daily Ice Production (lbs) - 3.5; IcePlus™ Production (lbs) - 3.8 and Ice Storage Capacity (lbs) - 2.5 (in door) + 4.0 (in drawer). The unit was designed with an extra Ice Bin in the top freezer drawer. As it states in the manual: If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. ^AC

Feb 21, 2018
Lyrical
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lots of room!!

[This review was collected as part of a promotion.] I love this refrigerator!! There is so much room in there and the lighting is great! It looks good too! The only complaint I have is that sometimes the right side door (not the one with the ice maker in it). Makes a rattling noise. I’ve looked to make sure what I had in the doors wasn’t rubbing against each other and it’s not. When I press the door it stops until I take my hand away. It doesn’t do it constantly either so for now I can live with it. We have a deep freeze so freezer space is not a problem for us.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 2, 2021
bern123
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Love the layout but problem with the doors

[This review was collected as part of a promotion.] I bought this in 2018. It's been a great fridge, but the fridge doors don't seal properly. Because they are french doors, there is a piece that swivels and seals the door, which is supposed to be automatic, but it gets stuck so I have to reach in and close it with my hand every time I shut the doors. Our compressor recently went out and LG replaced it because it was under the 5 year warranty.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problems with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 23, 2021
laurenofis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large four door Refrigerator with 2 freezer drawe

[This review was collected as part of a promotion.] Excellent for our Kitchen and we love the 2 freezer drawers that are easy to access and use; lots of room and well designed.. There is not a great deal of ice capacity, but that seems to be the case with all of the fridge door Ice makers currently. We go through a lot of ice since we live in Florida; this is the only weakness I can say.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 18, 2019
yclmdm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Greaty features and looks great

[This review was collected as part of a promotion.] I would have given a 5 star but this frig did not come with a ice maker hook up hose and I had to make a extra trip to pu. Since I live in the sticks it was wasted time. Everything else is good with frig and really like the printproof stainless steel.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 18, 2023
Hawkmgr
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Loving it so far

Our last refrigerator lasted 16 years and it was a side by side. We had been wanting a French door refrigerator but weren't sure about issues we had heard about with the ice maker in the door. After talking with our salesman and a repair man we decided on this LG refrigerator. It is quiet and has lots of room. My only reason for giving it the 4 stars is that the ice maker has a small reservoir meaning fewer ice cubes. We tend to go through a lot of ice and water in our house. Not a huge issue, we just need to remember to dump the ice maker ice into the storage container in the freezer when we have extra so that we can continue to generate more ice for our family.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from VXI Austin

Hey there! We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Aug 2, 2021
bm437
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed with LG

[This review was collected as part of a promotion.] This was my 3rd replacement refrigerator and even that didn't work properly from the beginning. We initially couldn't get ice and the refrigerator made odd noises and the interior light kept blinking. At the end of 2 weeks, the freezer was no longer working and the whole refrigerator was about to die. A new brain had to be installed and now it is functioning properly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 13, 2022
Boni45
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator!

I have loved it for the most part. It is quiet, keeps things at a steady temperature and is efficient. However I was disappointed that the part the water purifier connects to broke so easily within 7 months from when I got the refrigerator. However the man who came to replace it was friendly and knew what he was doing. It was fixed within 30 minutes.

Review from lg.com
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Mar 12, 2018
Catcur52
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this thing!

[This review was collected as part of a promotion.] We have had our LG refrigerator now for over two months and really like it. We have no issues with it at all. We like how easy it is to organize. We can see everything at once and nothing gets hidden. Lighting is super. Also we are very happy with the slate black exterior. Overall a very good product so far.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621