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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 121-130 of 2,253 reviews
Jul 9, 2019
raggmopp2001
4 out of 5 stars review

Verified Purchase

OK so far

I have had this for about 3 weeks and so far so good. My only concerns are: 1. The left door slams shut and the right door has to be pushed. 2. No light on the bottom freezer drawer. 3. Small ice bucket. I notice that many people have the same opinions. Also, I miss not being able to hang pictures, etc with magnets on the front. But I guess this keeps it tidier!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 20, 2019
Rkaah4
5 out of 5 stars review

Verified Purchase

Excellent performance

[This review was collected as part of a promotion.] We have had 4 different refrigerators over the years and this one is by far the best and biggest refrigerator we’ve ever owned. I love the size and shape of the ice, how quiet it is, the extra large space, and all the special features!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 7, 2022
PDHoward
5 out of 5 stars review

Verified Purchase

Great features, look & accessibility to items!

[This review was collected as part of a promotion.] With previously owning a LG refrigerator & lasting over 12 years, we wanted to purchase another. This one being our first w/ the 2 freezer drawers. We love the new look & accessibility to the frozen items as well as the massive room we now have in the fridge part.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 7, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Cooling Problem

[This review was collected as part of a promotion.] Everything so far is working good we still waiting for any damage freezer still empty for the reason happen before we lost a lot on meat because the Refrigerator fell on Us we lost money time and precious time with the family because this inconvenience!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 11, 2023
Lull57
4 out of 5 stars review

Verified Purchase

Great Fridge

Our new fridge was delivered about 2 weeks ago. We love the extra space it is providing us and the convenience provided with 2 freezer drawers. The only issue we have had is that the water dispenser sometimes drips. But is seems to be dripping less often as it gets used.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi there. Thank you for your positive feedback on your new LMXS28626S 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator! We're delighted to hear that you're enjoying the extra space and the convenience of the two freezer drawers. Regarding the water dispenser, it's common for some initial drips when the water system is newly installed. As you've noticed, it typically improves with usage. If you ever encounter persistent issues, don't hesitate to reach out to our support team via our official social media channels @LGUSSupport on Facebook or X (Twitter) for further assistance or you may also visit this link to get a troubleshooting guide for your LG fridge water dispenser: http://spr.ly/6426u9ZPw. We're here to help!

May 14, 2019
Eddie Hankison
4 out of 5 stars review

Verified Purchase

Its a good fridge

[This review was collected as part of a promotion.] It's been about a week or two now and the fridge is quite and nice. I'm not a big fan the shelves not being able to switch sides. I'm used to having certain products in certain areas getting used to the switch. Have not been able to connect it to the wifi. Not a big deal to me there. I think it makes ice quickly. The filters seem pretty easy to change. I like and dislike the idea of having a fresh air filter to help keep smells out.

Review from lg.com
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Jan 26, 2021
Teachers Pet
3 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] Bought 2 weeks ago. Freezer drawers don’t stay open to load. Tried leveling, but didn’t work. No light in bottom freezer drawer. Have to switch back from water to ice. Didn’t have to do this on previous model we owned.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Oct 3, 2021
Xtine99
4 out of 5 stars review

Verified Purchase

We like it, but already had two service visits

[This review was collected as part of a promotion.] We know that this is a great appliance, but we've had problems with the ice maker and water dispenser. The service providers were great and each gave us valuable insight into the fridge like which door to close first (the left) to keep the gasket intact.

Review from lg.com
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Sep 19, 2022
HElliot
4 out of 5 stars review

Verified Purchase

Was Great Until ....

[This review was collected as part of a promotion.] Loved this French door refrigerator which is bare;y 6 months old. The ice maker fan broke and loud noise was coming from fridge. Finally got LG guy to come and he replaced the fan with a bigger and better one. Also replaced the 2nd fan. So much to love about this fridge but was very disappointed to have this issue early on. Hopefully nothing else will surface. It's beaitful and very roomy, Love the double door bottom freezer. Makes it easier to store things in 2 separate compartments.

Review from lg.com
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Mar 21, 2022
MDLF
5 out of 5 stars review

Verified Purchase

Great communication from tech

[This review was collected as part of a promotion.] From the beginning, the tech reached out and was in constant contact as to what was needed. Tech arrived as scheduled and worked until the part was replaced and the fridge was working. It was a good service appointment.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621