Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 91-100 of 2,263 reviews
Feb 21, 2022
TAC10
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Bought this fridge in 2017. Last year the compressor started making noises. The compressor quit after the 5th year of owning the fridge. It has worked really well up to the point where the compressor quit. Hoping the new compressor last longer than 5 years. There is a lawsuit against LG for the number of compressors that have failed, but they have been replacing them at no cost with a updated version.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced an issue with your refrigerator. Your feedback allow us an opportunity to hear directly from our customers to be able to offer products that better meet their needs as well as implement changes aimed at offering more efficient products and services. We apologize for any inconvenience this has caused. ^Daphane

Jan 2, 2023
Water Taste
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Water Filter

The water from this refrigerator is cold enough but the taste is not improved by the filter. After running at least 4 gallons through the lines, water still has a moldy/plastic taste. I will change the filter to see if that helps. The refrigerator also arrived with a dent in the top freezer drawer.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 3, 2021
JeffK43
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this Refrigerator

[This review was collected as part of a promotion.] We purchased the LG French Door refrigerator a couple of years ago and have enjoyed the spaciousness and versatility it offers. We did experience one problem with the cooling system that was totally repaired by LG, even though we were out of the regular warranty.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 20, 2019
Rkaah4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent performance

[This review was collected as part of a promotion.] We have had 4 different refrigerators over the years and this one is by far the best and biggest refrigerator we’ve ever owned. I love the size and shape of the ice, how quiet it is, the extra large space, and all the special features!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 23, 2022
DeplorableFJB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ice maker fails all ways - Doors - D

[This review was collected as part of a promotion.] If you use a lot of ICE this one isn't for you. LG knows nothing about ICE MAKERS. Small supply of tiny cubes that are hard to get at without using the dispenser. The French Doors jam almost closed which is the reason for the little jingle that tells you the door is still open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG product. This information will be shared with our research and development teams for future improvements. ^Nikki

Jan 5, 2021
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] I love everything about my refrigerator. I would give it a 4 , but when it was delivered a door handle was dented. Other than that its works great. Kid friendly as well seeing that I can’t keep my little ones out the refrigerator.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 21, 2022
Mel W
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Entire sealed system failure

I bought this fridge 2 years ago and it worked wonderfully until 3 months ago when the entire sealed system failed. Thank good we got the protection plan otherwise it would have cost us nearly the same price to fix as what we bought it for. I have heard LG is notorious for this failure, will not be purchasing from LG again.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 6, 2021
MyraL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Does its job and looks great too?

[This review was collected as part of a promotion.] There were lots of brands and styles to choose from. After searching multiple sources, I decided to go with all LG appliances in my kitchen. I like the size of this refrig and I like the convenience of ice and water on the door. It has all the features I wanted. I will recommend this one to my friends if they are in need of a new one.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 10, 2022
gened99
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lots of Space

[This review was collected as part of a promotion.] I was very impressed with the roomy refrigerator space and ample Freezer space too. It really helps to have a two drawer Freezer so that you can get to everything very easily. I should have researched the ice a little more. It's nice that it is a slim design but that also means it doesn't carry as much ice as the older horizontal Ice Makers. I could leave with this though as that does allow for more Refrigerator/Freezer space.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 21, 2022
Ozzzie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Worst ice maker

[This review was collected as part of a promotion.] If you use ice DO NOT buy this refrigerator. Every time we get ice I have to open the ice maker and break up the ice that has frosted solid so it will feed through the dispenser and make more ice. The refrigerator and freezer work fine but the ice maker is the worst.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki