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Customer reviews for Dyson Ball Animal 3+ Upright Vacuum for
Dyson Ball Animal 3+ Upright Vacuum
4.2 out of 5 stars
stars
924 ratings504 reviews
  1. 5 stars63% (579)
  2. 4 stars14% (128)
  3. 3 stars9% (81)
  4. 2 stars6% (54)
  5. 1 star9% (82)

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Showing 361-370 of 504 reviews
Oct 16, 2022
Reviewer name: RLG SR
3 out of 5 stars
3 out of 5 stars review

VACUUMS VERY GOOD

As a vacuum cleans very good; however is very hard to push. This is our third Dyson vacuum and while it cleans the best is very hard to push and maneuver. My wife (who is 83) does not like it and wants to go back to our last one; which we still have

Review from Dyson
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reply from Dyson Customer Support

Hey there, this is Kelly with Dyson. Thank you for your review. Your new Ball Animal 3 Extra features an Anti-tangle Motorbar™ cleaner head, with suction control. This will allow you to move that slider on the front of the head, to adjust suction depending on which floor type you're cleaning. If the machine is hard to push, adjusting that slider will typically resolve the issue. If you're still having trouble, you may wish to contact your carpeting manufacturer, as they will generally have some guidelines for cleaning their floor coverings, in terms of best suction, power and even using a spinning brush bar on their floor fibers. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com. Best wishes, Kelly Dyson Customer Support

Aug 31, 2023
Reviewer name: GmaBeth
2 out of 5 stars
2 out of 5 stars review

My old dyson was better

I was excited to replace my old Dyson Animal that I have had for about 13 years. It still works fine, but the latch to keep it upright broke along with a few other issues, nothing major. I bought the new Dyson Ball Animal 3 and I relegated the old one to use in the basement. I have used the new one for 5 to 6 weeks now. The first issue was the difficulty pushing it. The suction is great but is too much for ease of movement. Do not buy if you have lower back issues like sciatica. I have to say it has gotten slightly easier the more I vacuum. I just finished doing the stairs and am very disappointed with the struggle. The hose is not flexible at all. It is too tight and works against you. There is no stability. I suppose you could have someone hold the vacuum in place while you vacuum. It should not take 2 people to clean the staircase. The cord length is awesome but it should start at the top (a hook or clip) for ease of use. It is great on bare floors. It works very well as far as dirt collection on carpets, however, it is extremely hard to push no matter which setting I use. I feel very bad about recommending this to my daughter who has been fighting several forms of cancer for 5 years. We are both stuck with vacuums that make us want to scream.

Review from Dyson
Helpful?1MECPM2CDA2713623512059
reply from Dyson Expert

Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Best wishes, Teanna Dyson Expert

Jun 17, 2022
Reviewer name: Kindness
5 out of 5 stars
5 out of 5 stars review

Amazing Cleaning Power!

[This review was collected as part of a promotion.] Wow! This Dyson Ball Animal 3 Upright Vacuum has the strongest suction of any upright vacuum we've seen, to-date. The three cleaning modes on the head of the vacuum simplify the cleaning process and work wonders on their prospective flooring. Truly, hard floors (hardwood, tile, etc..), carpets all feel so much cleaner when walking barefoot, almost like they were mopped or professionally cleaned. It feels insane to say, but true. Our kids love this vacuum and how clean the floors feel under their feet. They actually ask to vacuum, now (What?, exactly!). The extra long cord is a timesaver too, definitely a plus. Oh, and pet/long hair and/or small strings tangled around the vacuum brush bar are a thing of the past. Amazing! No more, detangling. Absolutely wonderful and timesaving, Thank You, Dyson! While vacuuming we came across a few initial challenges (3). First, we noticed the function of the hose configuration is different from the older upright Dyson vacuums we are used to. No worries, we quickly figured it out over several uses (of course, the kids were faster, no surprise there). Next, we noticed the vacuum head (that includes the de-tangling technology) no longer fits under some of our furniture and appliances. The timesaving and hassle freeness of no longer turning the vacuum over and using scissors or whatever to untangle the brush bar is amazing, and definitely worth the sacrifice of not fitting under a few pieces of furniture and a couple appliances. Last, was the size and weight of the vacuum, definitely bigger and heavier than our previous Dyson vacuums. While still offering the continued ease of use, Dyson has mastered, in addition to much better effectiveness in cleaning far outweighs any differences in size and weight. In conclusion, we happily recommend this Dyson Ball Animal 3 Upright Vacuum with 5 stars. Outperformed all expectations and more. Thank you, Dyson!

Review from Dyson
Helpful?1MECPM2CDA2713623512059
Dec 1, 2022
Reviewer name: Victor the Vacman
3 out of 5 stars
3 out of 5 stars review

Excellent cleaning, but subpar user experience

I have an older Dyson Canister that is still working (and working pretty well), but I wanted to add an upright to my cleaning arsenal. As for the cleaning that this one does - WOW. Other users have noted that it takes some "pushing" - and that's accurate. But I'll take that as a trade-off for the extra dirt it collects, and boy does it. Now, the bad: 1) No onboard storage . . . not even for your favorite one or two tools (and the bag is mediocre, too (no way to close it)). The cord is a wrap up? Ok . . . I mean, I guess. But here's the kicker - IF YOU WANT TO USE THE HOSE, YOU HAVE TO COMPLETELY UNWRAP THE CORD! It's an absurd design choice. I'm on the fence at this point. For the amount I paid (even during the Holiday sales), it really shouldn't be so clunky to use. It's very "un-Dyson" in this way.

Review from Dyson
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reply from Dyson Customer Support

Hello, Thank you for your review. This is Miella from Dyson. We're glad you've enjoyed the suction power of your Ball Animal 3 Complete corded machine. The Ball Animal 3 is designed to provide a strong, fade-free suction, and requires easy maintenance to ensure the most optimal performance. It also features the Motorbar cleanerhead, with a de-tangling feature to ensure any hair goes right to the bin. The Ball Animal 3 has onboard storage for the basic tools that come with any upright machine: the combination tool and stair tool. The other tools depend on the variation purchased (yours is the Complete variation) and the tool bag is designed to keep them handy! We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch. Best Wishes, Miella Dyson Customer Support

Apr 28, 2023
Reviewer name: Jgus
3 out of 5 stars
3 out of 5 stars review

Love hate relationship

While the vacuum does its job, very well I might add. My only grievance is that when I have the vacuum upright to roll to bring to next location or to put away. The wheels constantly fall down to put the brushes down making it difficult to maneuver. I’m not sure if this is how it’s designed or if I got one that doesn’t lock fully. It is just very frustrating. I’d recommend if they fixed this issue. But I can’t on good conscience knowing this major flaw.

Review from Dyson
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reply from Dyson Customer Support

Hi there, this is Kelly with Dyson. Thanks for taking the time to share your feedback with us. We're happy to hear that cleaning wise, you have been very pleased with the performance from your Ball Animal 3 Complete. Your new vacuum features the quick recline feature. This will avoid the need for pedals or stepping on the front of the machine as with our non-ball models. Rolling the unit around from room to room is recommended to be done with the ball instead of the stabilizer wheels on the back of the ball. You can then put the unit upright once you are done with cleaning and for storage. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com. Best wishes, Kelly Dyson Customer Support

Oct 16, 2022
Reviewer name: Vinny2
3 out of 5 stars
3 out of 5 stars review

Takes some getting used to

First off it really has good suction. The wand and hose are very awkward to use and getting it back in place is not any easier. The last time I used it I had my wife figure it out. It doesn't have a very wide swath and it doesn't seem to fluff my carpet like my old machine. It does seem to work well for long hair with no wrapping. Overall not a bad unit, price is a bit high.

Review from Dyson
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reply from Dyson Customer Support

Hello, this is Amanda with Dyson. Thank you for your review on the Dyson Ball Animal 3. While we don’t ever expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. Best wishes, Amanda Dyson Customer Support

Jun 28, 2022
Reviewer name: UserNotHappy
2 out of 5 stars
2 out of 5 stars review

Good for rugs, (for me) useless otherwise

Decided that it's time to pay the price and get a Dyson, but little did I know that I'll end up being very disappointed with my purchase. After using it once to clean a NYC apartment, this is what I think: - a chore became a workout - the vacuum is really heavy, takes a strong arm, even on hardwood floors. I'm saying this as a still active athlete. - hard to maneuver, I feel like I got the hang of it after an hour or so, but I still don't find it easy enough - the combination of weight and tricky maneuverability puts a lot of stress on the handle, which is quite flimsy, I don't know how long it'll last before it breaks (at least it can be bought separately, out of stock at the moment, though) - using the hose is the most frustrating thing. The spring inside the hose is too strong, which makes it almost impossible to extend it without the vacuum trying to follow the hose a moment after it's extended. Maybe the spring will loosen up a bit, but my experience was infuriating. - in order to clean under the bed & sofa, will need to purchase an additional tool (Articulating hard floor tool) which is out of stock at the moment. The tools that come with the machine and the Allergy Cleaning Kit are't articulated so it's impossible to have them flush with the floor when the wand is close to being held horizontally The only positive I can find for now is that it did a good job on the rugs, hence the 2 stars. Given all this, I'm seriously considering returning it.

Review from Dyson
Helpful?1MECPM2CDA2713623512059
reply from Dyson Customer Support

Hi there, this is Kelly with Dyson. Thank you for taking the time to share this feedback with us. We're sorry to learn that we seem to have missed the mark with your home, and the Dyson Ball Animal 3. We understand how frustrating this must be. We'd be glad to go over your machine with you, to help ensure it's performing as intended. Please email us directly at askdysonUS@dyson.com and we'll be happy to help resolve this issue. Best wishes, Kelly Dyson Customer Support

Aug 17, 2025
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Very happy with the product

The Dyson was very easy to assemble, taking about 5-10 minutes to completely assemble. It was immediately used in our living room area. We had just vacuumed the area less than 12 hours prior to the Dyson being delivered; and I was amazed the amount of dirt that was pulled from the carpet. I would highly recommend this product. It does an amazing job!

Helpful?1MECPM2CDA2713623512059
reply from Dyson Team

Hello Lisa, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3+ Upright Vacuum Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.

Jun 6, 2022
Reviewer name: ElusiveFox
5 out of 5 stars
5 out of 5 stars review

Lighter and more agile

[This review was collected as part of a promotion.] We had the previous models of Dyson that includes the Animal Ball( purple) and Dyson Ball MultiFloor Upright Vacuum: High Performance with a HEPA Filter. Both were outstanding machines that made cleaning far more satisfying…But this Dyson Ball Animal 3 with attachments takes cleaning to the next level. It’s more light and agile than the previous models,yet the smaller head allows you to get in the nooks and crannies much easier. We find the wand to have much more suctioning power to aid us in vacuuming our stairs and we look forward to using the pet groomer with our two large dogs. We have been trying to find the right combination of treats to persuade them to cooperate. It’s a great model I would highly recommend,5 Stars ⭐️

Review from Dyson
Helpful?1MECPM2CDA2713623512059
Oct 16, 2022
Reviewer name: Jowee623
4 out of 5 stars
4 out of 5 stars review

Mostly good vacuum

Have owned this vacuum for 2 ish months. Overall a good vacuum. The hose is stiff and doesn’t like to say extended but hopefully with time it will relax a bit. The exhaust does run very hot when using. My previous vacuum would blow a bit warm with use but this one blows HOT air out which I did not expect but doesn’t harm the unit itself. The articulating floor tool is handy if you have a lot of hard flooring/hard to reach areas or if you don’t want to push the vacuum itself across your floors.

Review from Dyson
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