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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
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4.4 out of 5 stars
stars
245 ratings245 reviews
  1. 5 stars76% (186)
  2. 4 stars11% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star11% (26)

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Showing 191-200 of 245 reviews
Sep 30, 2024
Samsung Shawty
5 out of 5 stars review

Love the Brand

[This review was collected as part of a promotion.] I love Samsung products!! My last washer was a Samsung and it lasted for about 20 years. I will always purchase Samsung products.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jul 11, 2024
TRVC
5 out of 5 stars review

Solid

[This review was collected as part of a promotion.] A few months in, no issues. Runs well l, a few Unbalanced errors, but prefer that over running at higher load.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Feb 3, 2024
Riles19
1 out of 5 stars review

Horrible

I absolutely can’t stand this washer. Every other load is unbalanced. We have tried everything to make it work and nothing ever seems to do the trick. Will never buy another Samsung again.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from SEA Care

Hi Riles19, We recognize how disappointed you are with your washer, which keeps getting unbalanced. We would be happy to assist you. To assist you with your unbalanced washer, please see the link below and follow the instructions under "Unbalanced Load Error." For additional information, click on the embedded phrase "the washer won't spin." The washing machine displays an error code. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146817237) to help our team pull up your information when you message us. Thank you. -Kimberly

Sep 9, 2024
Rick
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We bought this washer for our daughter and son in law . They liked it so much we bought one for us as well !

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jul 24, 2024
Oscb29
5 out of 5 stars review

Amazing features!!

[This review was collected as part of a promotion.] This is washer is amazing. I really love how it connects to your samsung phone and tablet and it let's you know your clothes are done. All the features that this washer have are amazing.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jan 6, 2025
Displeased Tsyporkin
1 out of 5 stars review

Garbage

This washing machine gave out after 12 months of moderate use (3-4 loads per week). Worst machine ever, do not buy. Spend your money on a rain catcher and clothes line. I'd rather wash my clothes in the toilet.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the washer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148095778) to help our team pull up your information when you message us. Have a great day, -Ernest-

Dec 3, 2024
Cata
1 out of 5 stars review

Worst washer ever

The worst washer I've ever had in 50 years. Stays off balance, continually resets itself. Leave clothes dirty. Washers I've given away are still in use and a better product. Never again will I buy a Samsung appliance.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung Care

Hi Cata, I can imagine how frustrating it must be to invest in a washer that falls short, especially when your previous ones performed so well for so long. We are here to help. I have shared Samsung links below to help with your experience with the washing machine. The links have hyperlinks that can be visited for additional help. Samsung washing machine information and error codes: https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147822836 to help our team pull up your information. Leo

Jul 11, 2024
wroncsu
5 out of 5 stars review

Great Washer - Excellent Smart Features

[This review was collected as part of a promotion.] Love this appliance. The different features work perfectly and I've enjoyed the smart appliance features. Would highly recommend.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Nov 25, 2024
winterishere
5 out of 5 stars review

Good washer with the right price

[This review was collected as part of a promotion.] Bought this washer to replace the one that broke after 4 years of usage. So far, no issue and the capacity of the washer is great. Hoping it will last longer than the previous one.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jun 20, 2025
Samsung loyal
5 out of 5 stars review

One big wash so less loading and separating.

[This review was collected as part of a promotion.] This washer is very versatile and has very large capacity it has a lot of buttons to push but that gives you so many options.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901