Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet forMember photos









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Easy use Washing Machine
[This review was collected as part of a promotion.] Samsung washing machine is very user friendly and is able to handle large loads of clothes. I love the ease to switch the type of load being washed and the capacity of the washer. It’s is very speak and stylish and very user friendly. Would highly recommend that you purchase this product for your home.
Great buy
[This review was collected as part of a promotion.] I'm really happy with my new washer. Best one I've owned to date, even better than my smart LG. I love how all my samsungs communicate, so when my clothes are done ill never forget. All the features are perfect on this machine for my different clothes I need to wash. Definitely worth the buy
The new wave of washing
[This review was collected as part of a promotion.] I had a washer that was ready to retire and stumbled across this campaign. I am so pleased with the way this washer takes care of my clothes. I have used a few of the cycles as well as the self clean function and they all have done amazing. I love the water jet to pre-treat as I have kids that are in sports and it helps with those small stains. I liked that when the washer thought it needed a self clean that it let me know to do that. I have also noticed how easy it is to use and I am confident that even my 12 year old is able to use it without instruction from myself. The washer is amazing and I know that it will last years to come and I will get clean clothes each and every time.
Smart and Efficient!
[This review was collected as part of a promotion.] As soon as I got this washer, I immediately connected it to my Samsung Smart Things phone app and my voice assistance service. I haven't had a new washer in over 7 years so I was really excited to have a smart device. I did have a little bit of a learning curve, getting used to a new appliance with more washing options. Therefore, one of my favorite features on the Smart Things app is Laundry Recipe. I can input what I want to wash and it will suggest the best setting to use. As long as my washer is on, it can then send the recipe to my washer. Another of my favorite features is using Smart Things to check on what cycle of the wash my clothes are on and how much longer it has. I can even use my voice assistant service to ask how much longer the load has to wash if I want to go hands free. Additionally, it does a great job of removing dirt, tough stains, and even odors from my family's clothing. I am so glad I chose this device! I highly recommend it!
lousy washing machine
The washing machine is not functional at all, its axis is not strong enough when it spins to dry the clothes, it seems that you have to weigh each side to balance the clothes so that they do not stop, every time I wash clothes I have to arrange all the wings clothes so that the washing machine does not crash, I really feel robbed and a terrible team, the quality control of this team did not realize this, I personally hope that no one buys these washing machines anymore.
Hello there, We know how disappointing it is to deal with an unbalanced washer. We're here to help. If your washer gets unbalanced and stops the washing, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Please see page 30 under the "STEP 5 Determine the load capacity" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202401/20240118131419104/OID65777_IB_WA3500C_EN_240110.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027660) to help our team pull up your information. Have a great day. ^Camille
Disappointed and frustrated
The size is good, and the appears is good. But loads that I do with sheets and blankets, there are always dry spots. Sometimes it's a full circle of dryness with the sheets pulled tautly. Also as a shorter person, I cannot reach the bottom of the tub to gather the laundry without stepping on a stool and almost falling in.
Hi Johnsonam93, We understand how you feel about your washer. We're here to help you. We would love to speak to you directly to learn more details about the dry spots on your laundry and to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146846001) to help our team pull up your information when you message us. Thank you. -Kimberly
No sink, no problem!
[This review was collected as part of a promotion.] We moved into an older home and are limited by space. Needless to say, our laundry room doesn't have a sink which we really missed. We didn't even know about one feature of this washer that has become our favorite. It has a spout where you can get a stream of water to come out into the tub! While not an actual sink, it is awesome for pre-soaking something and scrubbing out hard stains. With the Samsung app, we know when the load is done so we cant start another. Which also is less loads now with this increased capacity. This has been a great purchase and we look forward to doing laundry now!
Impressive Capacity!
[This review was collected as part of a promotion.] I am pleasantly surprised by this Samsung washer. The digital display and settings options makes choosing the right settings really easy. The capacity of this washer is huge and without a middle agitator I’ve easily washed large and bulky items. It is deep and even though I’m tall I really have to reach for items at the bottom of the washers. A shorter person might have a hard time reaching. I am getting very clean clothes with minimal detergent. Overall I’m thrilled with this purchase!
Fantastic Washer and Amazing App, can’t go back!
[This review was collected as part of a promotion.] Pros: -This Washer is absolutely fantastic.It does an excellent job washing my clothes and linens (even my king sized comforter) as I would expect but some things that set it apart are: -The Active Water Jet is amazingly convenient and allows me to hand-wash some delicate items or work on stains before adding it to the wash without wasting water. -The see-through glass lid window lets me peek in and see how everything is going and make sure there aren't any problems. It is so much quieter than my other previous machines. -My favorite thing about this washer is the Samsung SmartThings App. I love that I can set up my cycle settings from my phone and send them to the washer. If the washer is on, I can even start the cycle from my phone if I have turned on smart control. Once I’ve started a wash I can see the status of where it is in the cycle from the app and how much time is left. My phone will notify me when it is done or if there are any changes to the cycle. -HomeCare is great to have because it helps keep my washer in the best working condition possible. It notified me when it was time to run a self clean and will let me know if there are any other maintenance issues. I love that it also has usage guides and instructional steps. -Laundry Recipe is a very useful way to determine the best cycle to pick by answering a few questions. My husband loves it too as it is like a cheat sheet for him. Cons: -The capacity is large enough for my king sized comforter, but it couldn’t handle my king sized mattress topper unfortunately. If the washer isn’t on, I can’t control it from my phone, so I will have to go to it and manually power it on. -If you aren’t tech savvy, setting up the SmartThings app and getting it all figured out may be a bit challenging. The simple things are relatively straightforward, but digging deeper to fully take advantage of all the functionality available to you can be confusing and may require extra assistance. -You can only access some features by using the SmartThings App, so if you don’t use it you are losing some functionality. Some washer settings are not available in the SmartThings App and are only available on the physical washer control pad itself like the Delay End and Pre Soak options. Overall, I am very happy with this washing machine and would highly recommend it if you are interested in a wi-fi smart washer with a fantastic app.
All I Needed in a Washer
[This review was collected as part of a promotion.] This washer, the Samsung WA47CG3500AW, is great for a house full of kids. The adults benefit as well, because there are so many options for washing all of our laundry. The pre-washing feature is what I have been looking for all my laundry life without knowing it. Now I don't have to try to wash things out in the kitchen and then walk them to the washer. The machine is also so large that no matter how many sports practices, events or swimming parties my boys have been to, my washer kept up with the demand. The one difficulty is the depth. I am only 5'3", and there has been some struggling with getting to the bottom, but worth it all for the efficiency.







