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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.4 out of 5 stars
stars
245 ratings245 reviews
  1. 5 stars76% (186)
  2. 4 stars11% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star11% (26)

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Showing 141-150 of 245 reviews
Jun 19, 2025
Zoer
5 out of 5 stars review

I love this washer

[This review was collected as part of a promotion.] I needed a new washer and have had great experience with my Samsung dishwasher. I love all the options of this washer including the water jet option. I also love the sanitize option to clean the washer to keep it fresh. This washer actually gets my clothes clean unlike other brands I have purchased.

Review from Samsung US
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Aug 14, 2023
Chemist1981
5 out of 5 stars review

Cool looking top loader

[This review was collected as part of a promotion.] So the Samsung Large Capacity Smart Top Load Washer DVE47CG3500W looks a bit different than what you normally see. They have a flat clean look that I like, For both units the Smart things app is cool. I particularly like the ability to remote start things. It is also nice to get an end of cycle warning. The washer is loaded. It has all sorts of cycles and I really liked the built in water tap. No need for a separate laundry sink to pretreat. It does well with vibration, and the lid closes slowly 9not smashing down. I was concerned about a top load washer, bit it is actually easier to move items to the dryer without dropping them on the floor. It looks good, self-cleans, and does everything well. The clear top is a cool feature, and I found myself watching the clothing being cleaned. Most important: It gets my dirty clothing clean.

Review from The Insiders
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Apr 8, 2024
L123
1 out of 5 stars review

lousy washing machine

The washing machine is not functional at all, its axis is not strong enough when it spins to dry the clothes, it seems that you have to weigh each side to balance the clothes so that they do not stop, every time I wash clothes I have to arrange all the wings clothes so that the washing machine does not crash, I really feel robbed and a terrible team, the quality control of this team did not realize this, I personally hope that no one buys these washing machines anymore.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from SEA Care

Hello there, We know how disappointing it is to deal with an unbalanced washer. We're here to help. If your washer gets unbalanced and stops the washing, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Please see page 30 under the "STEP 5 Determine the load capacity" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202401/20240118131419104/OID65777_IB_WA3500C_EN_240110.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027660) to help our team pull up your information. Have a great day. ^Camille

Aug 14, 2023
jkhydn
5 out of 5 stars review

Fabulous washer

[This review was collected as part of a promotion.] This Samsung washer is a real beauty. Many cycles to choose from. I love the lid is soft closing. It has a beautiful tinted lid. It doesn't twist up your clothes. It has the built in waterjet, this is so convenient. I can reach the bottom taking the clothes out. Connection was very easy to smartthings. My Samsung machines are located in my garage so I am delighted to get notified when the machines are done. I think this is the nicest machine I have ever owned.

Review from The Insiders
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Jun 26, 2025
Sevan
1 out of 5 stars review

Extremely Disappointed

I’m extremely disappointed with both the Samsung washer I purchased and the customer service experience that followed. The washer has never pulled hot water, which is a basic and essential function. I reached out to Samsung for warranty service, and they sent a technician. Shockingly, the technician claimed “there’s nothing wrong” – even though the washer still does not use hot water at all. It was clear that no real diagnostic was done. When I contacted Samsung’s customer service and warranty support team again, I was told “there’s nothing we can do about it.” This is completely unacceptable for a product that’s still under warranty and clearly malfunctioning. I trusted the Samsung brand, but this experience has been nothing short of frustrating. Poor product quality is one thing, but the lack of accountability and basic customer support is inexcusable. I will not be buying another Samsung appliance, and I strongly caution others to consider a different brand – especially if you expect your warranty to mean anything.

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Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from SEA Care

We understand the importance of a working washing machine in your household, Sevan. Let's help you out. Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks and watch the embedded video for tips. Washing machine fills with the wrong temperature water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149787215, to help our team locate your information when you message us. Have a great day. -John

Dec 7, 2023
Samsung User
5 out of 5 stars review

Fantastic Machine

Purchased on Black Friday deal, and I am loving this machine! I got the impeller version, and I love how much room the machine has. The best feature is that it links with Smart Things and I get a notification when my machine is done. No more forgetting to put the wash into the dryer and then having to rewash because I forgot… This is a great machine that cleans well and has great features and options!

Review from Samsung US
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Oct 11, 2023
ecokie
5 out of 5 stars review

Laundry is a joy to do now

[This review was collected as part of a promotion.] So I never thought a washer that connected to an app would make a difference but it really does! Connwcting the app to Alexa allows for an announcement on all your devices letting you know the cycle is done, great for those laundry rooms that are in the basement or garage where you might hear the cute melody that plays at the end. I check the app to see how much time is left all the time. Plus the app allows you to see the energy usage or start the washer when you're away from home. Besides all of that are all of the options to choose, from normal to bedding to quick wash for when you're in a hurry and more. The best part is the water jet, it's like a faucet in your washer! No more do you have to scrub your items in the bathroom or kitchen then drip water across the house to throw it the washer. All the mess can be contained by using the water jet located next to the detergent and softer drawer. I couldn't be happier with my new washer, it's so easy to use and makes laundry a breeze to do.

Review from The Insiders
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Mar 31, 2025
Kailyana
1 out of 5 stars review

Don't but this, it's not worth the money!

My dad bought this washer a couple years ago and it worked for a year and a half until it kept coming unbalanced. Currently, It's taking me almost an hour to wash 6 small pieces of clothes. This washer is a piece of junk. And I don't think fixing it will help anything.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from SEA Care

Kailyana, we understand the inconvenience of dealing with an unbalanced washer. Let us help.  We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "No, Did this resolve your issue?" option to access the complete diagnostic. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148706261) to help our team pull up your information. Have a great day. ^Camille

Jun 3, 2025
Logssvk
4 out of 5 stars review

Good smart washer

[This review was collected as part of a promotion.] Overall great washer, would have given 4.5 but there is no option to give half star. On the pros it is smart/WiFi connected. Can control it via Smart things. It was automatically detected and was easy to paint and get notifications. On the washer performance, cleans well, haven't noticed any concerns. The only cons are the time it takes is slightly higher compared to other washers I owned, also seems to consume slightly more water .

Review from Samsung US
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Feb 1, 2024
Wckdz
4 out of 5 stars review

Great buy

[This review was collected as part of a promotion.] I'm really happy with my new washer. Best one I've owned to date, even better than my smart LG. I love how all my samsungs communicate, so when my clothes are done ill never forget. All the features are perfect on this machine for my different clothes I need to wash. Definitely worth the buy

Review from Samsung US
Helpful?2VH3OBPG90C313623462901