The generator worked fine for a day or two then the panel light started to go off working intermittently.. after the third week the panel light stopped working completely and would not start even by manually pulling …I know electronics can be finicky and one bad part can ruin the whole pot of soup… but we are off grid and rely heavily upon the generator when the sun is scarce…

Load size and price per watt matter more than other items. Out of the box, put together and running in less than 30 minutes. Started on the forth crank cycle, then on the first crank thereafter. The only issue was the negative battery lug was hitting the wheel, rotated it out of the way and it's just fine. It doesn't have the wattage load needed to carry the whole load of the house, but it'll do just fine to cover those needed items.

I bought this generator on line 3 weeks ago. It just arrived and I was so impressed with the set up process I decided to write a review which I rarely do. The machine is obviously very well built and from reviews I read prior to purchasing, I expect to get years of good service from it. What impressed me so far was how customer friendly the set up process was. The instructions were well written and the illustrations were very helpful. The manufacturer has gone to great effort to make all aspects of setting up this machine as simple and straight forward as possible. I was literally able to set this up and get it started in less than an hour and actually enjoyed doing it.

I purchased this in May 2021 for a home unit to power appliances, internet (I wok from home) etc. when we lose power. Had to wait awhile but this is the unit I wanted. The set-up was easy. Powered up and tested fine. Haven't had to actually use it but should be fine when I do.

This is my second Westinghouse generator. The first one is 10 years old and has always worked great. It is a 9500W and wanted to go bigger for my home with this 12500W. The 9500 will go to the cabin up north to continue its life. The new generator was delivered in perfect condition, minor assembly was easy and fired up instantly. Thanks for a great product.

Purchased this generator for storm season. Never had a generator before but was thrilled it is so easy to use. Really love the remote start. The visible fuel gauge is so very handy too. All I did was put oil and fuel in it and it cranked right up. Well worth the reasonable price.

This generator is a solid piece of equipment. I have another well know brand that I have used in several storms, hurricanes, thunderstorms and the deep freeze in Texas. I needed one that would power the entire house, and this one does the trick. Much quieter than my other one too. Nice piece of equipment!

We purchased the generator at the end of May, just before the start of hurricane season. We wanted extra security in case we lose electricity. It was easy to assemble, setup and operate. The pull out handle makes it easy to move. The electric/ remote start makes it easy to operate.

Never had a generator before. At first I was intimidated by the sophisticated equipment. Found it surprisingly easy to get ready to use. It came basically ready to go out of the box. Started right up. Remote start is nice feature. Was surprised that sound of generator running was much quieter than I expected. Very pleased thus far.

Bought a 6500 right before the Texas freeze. Assembled out of box at night when my other generator quit. Was assembled and working in less than 30 minutes at near zero temp. Very easy to use. Sold that to my son and bought the 9500 for whole house.