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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,033 ratings7,980 reviews
  1. 5 stars86% (6,872)
  2. 4 stars13% (1,021)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 961-970 of 7,980 reviews
May 15, 2024
Reviewer name: lknox9
5 out of 5 stars
5 out of 5 stars review

Electrical Security

I purchased the WGenerator for electrical security in the event I lose power. It's large enough to power my whole house. I got the tri-fuel, so no matter what I should have fuel readily available. I've had stand by generators since 2017 and have only had to use it once. At that time I didn't have one large enough to run my heat and cooling, which was a bummer. So after that I got a larger one. It was also a WGenerator, but I lost it in a shop fire in 2023. Therefore, I purchased a new one and went with the tri-fuel. I have not lost electricity for long periods of time often enough to justify the high cost of a whole home power unit such as Generx. To me this is a very cost effective way to have stand by electrical power. With a plug installed at my breaker box, all I have to do is plug it in, start it up, and engage the power.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jun 6, 2020
Reviewer name: Mike 777
5 out of 5 stars
5 out of 5 stars review

Electric Start/Transfer Switch Ready

I bought this generator on May 30, 2020. The instructions are very clear and easy to understand. I crank started it and electric started it and it started immediately. I ran it for awhile and then put a load on it . It has run flawlessly. I am very pleased with this generator and I would recommend it to anyone preparing to buy a generator.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jul 22, 2021
Reviewer name: Ekim72
5 out of 5 stars
5 out of 5 stars review

Ease of Use and Feature Rich!

I did a lot of research before buying the WGen 9500. I am pleased with all the standard features along with the over all quality and price of the unit. It was easy to set up and get started. I appreciate the remote starting FOB it came with it. The instructions were very straight forward and the unit was very clearly marked and intuitive. The noise level was very acceptable especially compared to my old Coleman 5000W. I am looking forward to many years of use. I want to be prepared and this rounds out my preparedness. Of course, I'll be a genius to my wife, the 1st time it's needed!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 16, 2020
Reviewer name: jgfong
4 out of 5 stars
4 out of 5 stars review

New Generator

Upon receipt I tried to get the generator running. The battery doesn't charge, so the electric start and the remote start do not work. I tried to get assistance but have not heard back from Westinghouse. I can manually start the unit, and it runs well. It is relatively quiet and can be moved pretty easily, with the fold up handle extension. I haven't needed it yet, but I believe it will do what I need. Now, if I could only get some customer support!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jul 7, 2025
Reviewer name: Countrygirl7
5 out of 5 stars
5 out of 5 stars review

Little Mighty Power House

This generator is an absolute beast! We use it to power our RV, and it hasn’t let us down once. It easily runs the air conditioning, two hot plates, all the lights, and ceiling fan without a hiccup. Despite its size, it delivers big-time performance. One of the most impressive features is the fuel efficiency. On a full tank of gas, we get around 11 hours of continuous use. Thee only downside is that it’s loud, which is expected for any traditional generator. It's easy to start, and feels really solid and well-built. Definitely a great investment for anyone needing reliable portable power. Highly recommend it!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jul 1, 2024
Reviewer name: debrag
5 out of 5 stars
5 out of 5 stars review

Easy to start up

The generator did not hesitate to start running following the start button. Manual directions are easy to follow. I added a soft start adaptor to the A/C compressor to reduce the AMPS to prevent the generator from flipping the breaker every time the A/C compressor turned on. The AMP reducer would not have been necessary if I had purchased an upgrade, but it is to heavy to maneuver.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 18, 2020
Reviewer name: Littledags
5 out of 5 stars
5 out of 5 stars review

Easy to use

Easy to unbox, super easy to assemble, and started up right away! Glad it has a larger gas tank and more power. Our electrician was impressed with it, and the remote starter! (Just remember to buy your power cord, we got a 50amp 20ft. cord on Amazon.)

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 20, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Lots of Power

Pros: Easily Powers our whole house (accept for HVAC system) well pump, water heater, 3 refrigerators, lights, tv....etc. ; reasonably priced; electric start; many recepticle options. Cons: loud (but it never claims to be a Quiet Generator) ; the 50 amp recepticle is positioned directly over the tire. Most HUGE 50A cords that plug in at a 90° angle will not plug in without removing the tire. (See pictures) Overall, it is exactly as advertised and we are happy with it.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 9, 2019
Reviewer name: JACMAC
3 out of 5 stars
3 out of 5 stars review

To soon to tell

Product seems sturdy. Have not had the need yet to really put it to the test. Had two issues. Wheel rubs on negative cable. Rotating cable 90 degrees is a fix. Generator comes with 1.1 liter of oil which is the capacity according to the manual but this does not register on dip stick so buy another bottle before taking it home.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Oct 24, 2023
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

START UP problems on gasoline!!

I just recieved our new WGEN9500DFc. I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon. I will rate it at another time.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from Zach

Hello, thank you for your purchase, we are deeply sorry to hear about your experience with the WGen9500DFc and our customer service team! I have passed your feedback along to both our quality control team and our head of customer service to ensure that we are providing the best possible experience for our customers! Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure that you get the help you deserve! Thank you, Zach - Westinghouse